Enterprise mobile strategy

  • September 21, 2006 21 Sep'06

    Five steps to creating an ITIL-friendly corporate culture

    Achieving ITIL success is just as much about people as it is about technology. ITIL expert Brian Johnson offers advice on how to get employees to positively embrace a new ITIL culture.

  • August 31, 2006 31 Aug'06

    SaaS CRM extends to remote support

    Despite some initial security trepidation, Okuma Corp. has implemented a hosted remote support application.

  • August 23, 2006 23 Aug'06

    A practical approach to implementing ITIL practices

    ITIL is most effective when not implemented "by the book." ITIL expert Brian Johnson discusses the practical and "less practical" approaches to successfully implementing ITIL into your organization.

  • August 23, 2006 23 Aug'06

    Citigroup to outsource desktop support to Dell

    Financial services giant Citigroup will reportedly lay off 200 of its IT support staff this November to make way for an outsourcing deal with Dell.

  • August 17, 2006 17 Aug'06

    Mobile workers push for smartphones

    Road warriors may prefer smartphones over laptops and PDAs, but equipping your entire mobile workforce with this nifty tool may not be such a great idea.

  • August 16, 2006 16 Aug'06

    Tool offers better wireless security for laptop users

    Most companies do a pretty good job with wireless security within the office walls, but what happens when end users take their laptops home -- or to Starbucks?

  • August 16, 2006 16 Aug'06

    Dell battery recall has upside

    After making the largest recall in computer history, could Dell actually come out of this ordeal looking better than ever?

  • August 15, 2006 15 Aug'06

    CIOs slow to make telecommuting part of DR plan

    A growing number of midsized companies are enabling employees to work from home. There are tremendous cost savings: it helps to retain workers and boost productivity and morale. But the idea that a laptop and access to the VPN can save you millions ...

  • August 11, 2006 11 Aug'06

    IBM will acquire FileNet, merge enterprise content management, BPM

    Big Blue will get deeper into enterprise content management with its latest acquisition.

  • August 09, 2006 09 Aug'06

    Microsoft releases VM Manager beta

    Microsoft's foray into virtual machine management came closer to reality today with the release of the first beta for its Virtual Machine Manager.

  • August 09, 2006 09 Aug'06

    Offshoring in India to flourish, despite wage hikes

    Rising wages won't be enough to topple India from its throne as the destination of choice for IT offshoring. In fact, Indian firms will continue to take business from their competitors simply because they have a better business model.

  • August 03, 2006 03 Aug'06

    Mobile security begins with policy

    Mobile security can no longer be an afterthought. Mobile experts say security starts, but doesn't end, with policy.

  • August 01, 2006 01 Aug'06

    Open source software lures cost-conscious CIOs

    Can't foot the bill for high-end enterprise software? Some midmarket CIOs are turning to emerging commercial open source vendors. They've got the goods, they're eager for your business and the price is right. But there are some risks, so go in with ...

  • August 01, 2006 01 Aug'06

    'No wireless' mandate enforced at Blue Cross

    Blue Cross of Idaho had a "no wireless" policy on paper but never really enforced it -- until a team of auditors said the company had better do something.

  • July 27, 2006 27 Jul'06

    CRM SaaS vendors make move to mobile

    On-demand CRM vendors are extending their functionality into mobile applications, and though they can be a good fit for some, there's still a need for mobile platforms.