Enterprise mobile strategy
- October 15, 2009
Lean thinking in IT can improve customer satisfaction and business alignment and cut waste, as TransUnion, Harley-Davidson and Flextronics have found. Here's how.
- September 19, 2007
The 2008 budgeting season is here. Get the latest advice on how to avoid common pitfalls during the budget planning process.
- March 06, 2007
The CIOs of Chicago, Seattle and San Francisco talk about the goals of their high-profile municipal Wi-Fi projects and the challenges they faced along the way.
- November 29, 2006
Existing business continuity plans will not protect a company during an avian flu pandemic, says a Gartner analyst. Business continuity plans assume a geographically specific disaster, while a pandemic will strike everywhere nearly simultaneously.
- August 23, 2006
ITIL is most effective when not implemented "by the book." ITIL expert Brian Johnson discusses the practical and "less practical" approaches to successfully implementing ITIL into your organization.
- September 21, 2005
Business intelligence (BI) tools have evolved over the years from simply delivering reports to leveraging advanced visualization techniques to quickly detect key patterns and trends. In his column, Wayne Eckerson discusses the evolution of BI.
- April 18, 2005
The senior-ranking IT executive at Costco Wholesale Corp. got a real deal on outsourcing and empowered his IT staff members by allowing them to buy into it -- or not.
- October 26, 2004
Gartner says that good comminication skills, solid planning and knowing thyself are just some of the critical factors in launching a successful overseas outsourcing initiative.
- May 26, 2004
Instant messaging is breaking into almost every corporation in same shape or form. This can lead to serious issues for companies subject to federal compliance.
- November 12, 2003
Learn how Rent-a-Center leverages IT strategically, and how its internal communications system provides business value.