Enterprise mobile strategy
- March 25, 2019
JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio.
- September 14, 2018
The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
- August 10, 2018
Not many people buy things using Amazon's Alexa-enabled devices, a new report contends. What does that say about voice commerce and how the enterprise uses voice computing technology?
- July 30, 2018
Augmented reality is making its way into the enterprise. Here, experts detail six AR use cases and how AR headsets are helping boost productivity and reduce errors.
- December 08, 2017
Conversational commerce between a human and an artificial intelligence is immature and mostly brokered by the tech giants. That doesn't mean CIOs shouldn't put in their two cents.
- October 20, 2017
Understand the problem first, then invent the technology -- unless you're Google and the technology is its Google Glass device. Also: KRACK attack, AlphaGo Zero, IoT security strategies on the rise.
- September 22, 2017
Welcome to the dawn of conversational computing. A big part of this week's Google-HTC deal is about building smartphones -- and other AI-powered devices -- that talk to us. Also: Facebook turns over Russian-linked ads.
- September 15, 2017
ARKit, neural engine, Face ID -- here's how CIOs should be looking at Apple's iPhone X. Also: Equifax sued, Microsoft and Intel's Confidential Compute, Samsung's $300M bet.
- April 18, 2017
Innovative mobile security technology has been developed to offset vulnerabilities, but using cutting-edge solutions such as automation could come back to haunt IT execs.
- April 07, 2017
Forbes' Mark Howard talks about the publication's efforts to disrupt itself with a new mobile website and story format that caters to the Snapchat crowd.
- February 24, 2017
The hype around 5G technology is crazy. That doesn't mean CIOs shouldn't get ready for it. Also, Google cracks SHA-1; Ryzen arrives; Yahoo discounted.
- February 09, 2017
Dunkin' celebrates progress on digital initiatives, but using digital tech to deliver customer value is no slam dunk, says Forrester's Nigel Fenwick. Read which factors matter.
- November 22, 2016
Cloud computing is helping Perkins School for the Blind deliver bus stop information to people with visual impairment -- today in Boston; tomorrow perhaps in a city near you.
- November 01, 2016
Enterprise collaboration tools are not new: For almost a decade, Enterprise 2.0 technologies have sought to foster employee collaboration. But with the debut of Facebook's Workplace, will the social platform of choice for 1 billion users conquer the...
- September 21, 2016
Perkins School for the Blind launches a mobile app to help commuters with vision loss find bus stops. And it's not stopping there.
- September 15, 2016
What does the corporate mobile future look like? One industry observer says mobile devices will be used for many more tasks. Where does Apple fit in?
- September 09, 2016
Apple adds a better camera and takes away the headphone jack. Employees care; so should CIOs. Also in Searchlight: HPE slims down; Google gets ready for Apigee.
- August 29, 2016
- August 26, 2016
- July 29, 2016
With the Verizon purchase of Yahoo, the telecommunications company hopes to break into the cutthroat business of digital content, but challenges await. Also: Oracle invests in cloud; more Microsoft layoffs.
- July 22, 2016
CIOs have a part to play in adopting the enhanced data transfer pact. Also in Searchlight: Survey says majority of companies not ready for digital business; Dell-EMC merger is close to done.
- July 15, 2016
Pokemon Go is officially a phenomenon, with millions of users around the world linked in to its augmented reality interface. What does it mean for the future of augmented reality in the enterprise? ...
- July 15, 2016
Pokemon Go is pushing augmented reality closer to enterprise adoption. Also on Searchlight, Microsoft wins in warrant case; Google hit with new charges.
- June 10, 2016
This week's cloud computing convention drew industry veterans and newbies. Also in Searchlight: France launches terrorist-alert app; Microsoft aims to use search queries to detect cancer.
- June 07, 2016
At online and mobile platform startup TaskRabbit, the TechOps team is as jazzed about the next new thing as the product engineers and data scientists.
- May 27, 2016
What does Microsoft's curtailment of its smartphone division say about the company's mobile future? Also in Searchlight: Study links cell phones to cancer; Silicon Valley billionaire bankrolls lawsuits against Gawker.
- May 13, 2016
Viv, endowed with the ability to hear what you say and act on it, is set to disrupt search and a whole lot more. Should enterprises take notice? Also in Searchlight: U.S. military eyes AI; is Facebook liberal?
- May 12, 2016
A U.K. hotel chain realized it had to get closer to customers who booked their stays through online travel sites. The answer was to cut out the middleman and adopt an API strategy.
- April 29, 2016
After 13 years of growth, an Apple earnings report showed a decline. Also in Searchlight: Amazon and Facebook revenues soar; 'Snowden' preview goes online.
- April 22, 2016
Intel sheds 12,000 jobs in its shift away from PCs. The PC is dead -- or is it? Also in Searchlight: Google faces more antitrust charges; Viber encrypts all its messages.
- April 15, 2016
Facebook's chatbots aim to change the mobile experience. What are the implications for IT execs? Also in Searchlight: Microsoft sues feds over consumer rights; Box expands global reach.
- April 14, 2016
Mobile performance is an element app dev teams often overlook in their race to get mobile apps and websites to market. That's a big mistake, says Forrester Research analyst Michael Facemire.
- March 31, 2016
When companies get serious about understanding what it costs to get work done employment will change dramatically. Who's ready for the on-demand economy?
- March 30, 2016
Fueled by technology and global in scope, the gig economy is underway. Making it work will require a new social contract.
- March 01, 2016
As the need for mobile apps for employees grows, so does the need for CIOs to take the lead on mobile app development -- and they'll need to partner closely with the business to do so.
- March 01, 2016
It isn't only customer-facing mobile apps that are changing how work gets done at enterprises. These days, the need for mobile apps for employees and clients is also growing, and CIOs are finding they need to step up to the plate and take the lead ...
- December 08, 2015
Innovation leaders at the recent FutureM conference make it clear that enterprise innovation teams are still a work in progress.
- November 20, 2015
Google's new app streaming feature takes mobile deep linking to the next level. Is this good or bad news for developers? Also in SearchLight: Encryption is back in the spotlight following Paris attacks; the Word of the Year is an emoji.
- September 11, 2015
As if you needed even more convincing that Apple was serious about breaking into the enterprise, here's further proof: Its business-centric iPad Pro is bigger, lasts longer and performs faster than ...
- September 11, 2015
Is the business-focused Apple iPad Pro poised for enterprise glory? Yes and no, according to analysts and CIOs. Also in Searchlight: Drone privacy bill shot down; Intel invests in quantum computing.
- September 04, 2015
Apple is looking to Cisco for a bigger bite of the enterprise market. What can CIOs take away from the Apple-Cisco deal? Also in Searchlight: Samsung takes on the Apple Watch; Google unveils a new logo.
- August 19, 2015
IT professionals gathered at Gartner Catalyst to bone up on bleeding-edge technology and apply what they learned to tech issues at home.
- August 11, 2015
Cloud, mobile and predictive technologies are required but aren't sufficient to compete today. Gartner Catalyst keynoter Paul DeBeasi says most organizations will need a personality makeover.
- July 28, 2015
Cattle, grain, shells, metal coins, paper bills, plastic cards. Don't see a pattern? Look again: All of them were or are forms of payment, and all of them are mobile. Mobile device technology-enabled payments are simply the latest, natural ...
- July 24, 2015
Sony is launching a new Drones as a Service business unit that uses its image sensor technology. CIOs should prepare themselves for this growing market, experts say. Also in Searchlight: Hackers disable Jeep on highway; adultery website gets hacked.
- July 20, 2015
A successful platform strategy can make or break a company in today's digital era, said Accenture's CTO at the MIT Platform Strategy Summit. He listed the five big challenges companies face as they shift to a platform business model.
- July 16, 2015
A new book from the World Economic Forum and McKinsey argues that cybersecurity, as currently practiced, is a recipe for disaster. The digital business requires digital resilience.
- July 06, 2015
Infosec professionals worry that mobile payment systems will increase the risk of data breaches, but experts argue their fears are overblown.
- June 29, 2015
In part one of this blog post, Gartner analyst and mobile expert Ken Dulaney discussed why the label Generation Mobile is unnecessary and whether he believes U.S. mobile workers indeed feel guilty ...
- June 29, 2015
Perhaps more than how seemingly clueless they are toward politics and economics, Millennials are often characterized by how much they live on their smartphones. What's more, a growing number of ...
- June 26, 2015
- June 19, 2015
AT&T got slapped with a $100 million fine from the Federal Communications Commission (FCC) after the mobile operator knowingly deceived its customers about its unlimited mobile data plans. Many ...
- June 12, 2015
Many of Apple's revelations at this year's Worldwide Developers Conference (WWDC) -- a new streaming service, an updated Apple Maps and a revamped Siri -- were not, arguably, all that revelatory. ...
- June 12, 2015
Apple revealed a new mobile deep linking search feature for iOS 9 at WWDC. How can development teams use it to their advantage? Also in Searchlight: CEO of Twitter steps down; the smart oven arrives.
- June 03, 2015
For Mike Heim, CIO of Whirlpool, delivering Clothespin, a system that connects laundry machines to smartphones and equipment service providers, wasn't just about cutting-edge technology; he also needed to work closely with various business functions...
- May 29, 2015
At Google I/O, the search giant unveiled Android Pay, a mobile payments platform that promises a better customer experience. The pressure's on for CIOs. Also in Searchlight: other news from Google I/O; Cortana will be available on iPhone and Android.
- May 26, 2015
Marc Frons, who recently announced he will be leaving his post as CIO of The New York Times, believes a culture of experimentation is the fastest road to digital glory.
- May 22, 2015
Competition in the mobile payment industry is heating up. Should CIOs be paying attention? Join #CIOChat on Wednesday, May 27, at 3 p.m. EST to discuss how mobile payments will impact CIOs and the enterprise.
- May 04, 2015
Capgemini's Didier Bonnet shines a light on how businesses are mastering the digital transformation: The Data Mill reports from the CDO Summit.
- May 01, 2015
At Microsoft Build 2015, the software giant showed it's determined to do for mobile devices what it did for PCs -- only this time it's the services, not the OS, that it hopes will be the cash cow. Also in Searchlight: Salesforce fields takeover ...
- April 30, 2015
Is there a correlation between how much small and medium-sized businesses (SMBs) use mobile applications for work and their productivity or business growth? IDC surveyed 744 U.S. SMBs (the number ...
- April 29, 2015
Private equity deals offer midmarket CIOs with the right stuff a lucrative new IT career path, says headhunter Shawn Banerji.
- April 27, 2015
Analytics success stories from the likes of Burberry, CBS, Coca-Cola and L'Oreal. The Data Mill reports.
- April 21, 2015
Digital Strategy Innovation Summit: Forbes is banking on its homegrown CMS tool to build new partnerships and bolster its digital media strategy.
- April 06, 2015
Getting the right information to employees whenever and wherever they need it has become an increasingly tricky task for CIOs. Part of the reason is that today's mobile-tethered consumers are now data connoisseurs, and the data they produce has ...
- April 03, 2015
The need to automate paper-based and manual workflows has never been more urgent. Can BPM help companies make the leap to digital business? Two experts weigh in.
- March 31, 2015
Consultant Rick Davidson urges CIOs to take the lead on improving customer service in the digital age -- and spells out the signs of a customer service strategy gone wrong.
- March 20, 2015
Facebook unveils a peer-to-peer payments tool on Messenger. Is it the next disruptor in the payments market? Also in Searchlight: Microsoft and Alibaba give biometrics a try; Yahoo says sayonara to passwords.
- March 13, 2015
Behold, the Apple Watch. Will third-party apps make it the next big thing for the enterprise? Also in Searchlight: Tech blog GigaOm abruptly closes its doors; AP sues the U.S. Justice Department for Hillary Clinton's emails.
- March 13, 2015
PayPal looks to startup Paydiant to rev up its mobile strategy and catalyze innovation.
- March 09, 2015
If your digital strategy doesn't include how you're going to make money from a digital initiative, you're doing it wrong: The Data Mill reports.
- March 06, 2015
Mobile World Congress 2015 didn't disappoint, with breakthroughs in mobile payment, Internet connectivity, virtual reality and more. Also in Searchlight: Apple Pay fraud on the rise; former Secretary of State Hillary Clinton used private email for ...
- February 27, 2015
With Android for Work, Google gets into the BYOD business. Also in Searchlight: FCC votes yes on Net neutrality; sex bias lawsuit on VC firm Kleiner Perkins shakes up Silicon Valley.
- February 20, 2015
There's buzz that an Apple car is in the works, and CIOs should use it to drive attention to IoT security. Also in Searchlight: The U.S. has been embedding spyware in foreign networks for years; Snapchat seeks $19 billion in funding.
- February 02, 2015
Distributed storage doesn't have to be confusing. All you really need to do is think about a coffee shop. The Data Mill reports.
- January 23, 2015
Will Microsoft's Windows 10, with a dusting of magic from HoloLens, reel enterprises and consumers back in? Also in Searchlight, President Obama targets cybersecurity in State of the Union speech; the most common password of 2014 was '123456.'
- January 23, 2015
The 2015 outlook for information technology includes higher budgets and an emphasis on cloud, according to TechTarget's annual IT priorities survey.
- January 16, 2015
Docker's brand of container software has tech giants buzzing. What's all the fuss about and should enterprises pounce? Also in Searchlight: Samsung-Blackberry acquisition rumor nixed; the U.S. Central Command's Twitter gets hacked.
- January 14, 2015
Intel Corp. really, really wants to drive the wearables bus. At the International Consumer Electronics Show (CES) earlier this month, the chip company unveiled Curie, a "system on a chip" or SoC ...
- January 09, 2015
International CES 2015 pulls out all the stops on wearables, some of them marvelous and some that, well, seem a bit dumb. Plus, selfies and drones (and selfie drones) abound.
- December 08, 2014
Mobile computing, geolocation targeting, and sophisticated data collection and analytics tools are building toward increased customer interactions, but determining how to best deliver information to customers is still a work in progress at many ...
- December 05, 2014
The pushback against Uber offers a lesson in risk-taking for CIOs. Also in Searchlight: Black Friday loses sales steam, but Cyber Monday is stronger than ever, especially for smartphone users.
- December 03, 2014
Interactions with brands across many avenues are now the norm for consumers. Enterprises looking to capitalize must get their multichannel customer engagement strategies in order.
- November 26, 2014
I'm writing this note on my company-issued laptop while working at home after "regular" business hours. When I'm done, I might Netflix an episode or two of Breaking Bad on the same laptop. I'll ...
- November 25, 2014
What does a next-gen cellular network look like? Meet Scratch Wireless, a Massachusetts startup looking to disrupt the mobile space by providing 'Wi-Fi First' smartphones that rely primarily on hotspots.
- November 18, 2014
Attention to mobile UX design is key to an app's success, but maintaining a healthy user experience requires intensive care. In this #CIOChat recap, participants share their UX and UI best practices in mobile app development.
- November 13, 2014
For organizations readying themselves for the future of mobile app development, context and an Agile mind-set are key. In this #CIOChat recap, tweet jammers exchanged ideas on how to prepare for the evolution of user needs.
- November 10, 2014
A successful mobile app strategy starts with knowing your customer. #CIOChat-ters share advice for user-centered design in an enterprise mobile app development program and explain how to be 'customer anthropologists.'
- November 07, 2014
As mobile apps' uses grow more complex, so has the process of building them. In this tweet chat recap, we discuss the pros and cons of native vs. HTML5 apps.
- November 07, 2014
Microsoft appeases mobile and cloud masses with free Office apps for iPhones and Androids, plus a Dropbox Office 365 deal. Also in Searchlight: Workday seeks big data insight on employees; Facebook tries to sway the election.
- November 03, 2014
Intimate, efficient, secure are the watchwords for creating a great mobile payment app. These goals also apply to just about any UX on your to-do list. Here are seven tips: The Data Mill reports.
- October 22, 2014
IT executives said 2015 will be the year of security, cloud computing and business intelligence/big data projects, according to TechTarget's IT Salary and Careers Survey. A lesser priority? Mobile technology.
- October 17, 2014
Yesterday's Apple event featured a sleeker iPad Air. But are its upgrades enough to help drive Apple's tablets into the enterprise? Also in Searchlight: Google arms its phones with a 'kill switch'; Facebook and Apple offer egg freezing perks.
- October 10, 2014
Analysts and CIOs laud HP's split into two businesses as the market tips toward the nimble IT specialist. Also in Searchlight: Samsung's smartphone business plummets; Mozilla's bug tracker catches a bug.
- October 07, 2014
Can the HP breakup deliver enterprise innovation and better service? CIOs say the Silicon Valley legend has nothing to lose by trying.
- October 07, 2014
The Internet of Things is spurring a new architecture for relaying data, referred to by some as mesh networking. But it may not be enterprise-ready yet.
- October 03, 2014
Build it, but people won't necessarily come, the New York Times conceded: It's pulling the plug on some of its mobile apps and axing 100 jobs. Also in Searchlight: 76 million accounts are compromised in JPMorgan Chase hack; PayPal is cut loose.
- September 19, 2014
- September 12, 2014
The new iPhone 6 and iWatch force CIOs to up their mobile app game and steel themselves for the wearable wave. Also in Searchlight: Home Depot and Google's data breach troubles; Netflix protests the FCC's net neutrality proposal.
- August 29, 2014
Facebook's $19 billion purchase of mobile messaging app WhatsApp turned heads not just for the price tag, but also for its signal to CIOs of the reality of IT consumerization. In this week's Data ...