News

Enterprise disaster recovery and business continuity planning

  • July 19, 2005 19 Jul'05

    The best-laid VoIP plans

    A Forrester Research case study spotlights Social Security Administration CIO Thomas Hughes' model approach to VoIP.

  • July 19, 2005 19 Jul'05

    Foote's complete Q2 skills survey

    Check out some results from the latest Foote Partners research.

  • July 15, 2005 15 Jul'05

    Speaking of business continuity: A cheat sheet

    One of the challenges organizations often face as they initiate business continuity or disaster recovery planning is to reach consensus on precisely what they are trying to do. This requires identifying and closing any gap that may exist between the...

  • July 14, 2005 14 Jul'05

    Into the woods with VoIP

    The Marine Biological Laboratory cabins on Cape Cod have no heat or local phone service -- but now the scientists in residence have VoIP.

  • July 13, 2005 13 Jul'05

    Rural SMBs get VoIP shaft

    When it comes to voice-over technology, a new report warns that vendors need to go out of their way to court rural small businesses.

  • July 13, 2005 13 Jul'05

    Brainpower: Too late to change your mind?

    Colin Crook, former chief technology officer of Citibank, is senior adviser to the Wharton fellows and an expert on global technology. He is co-author of "The Power of Impossible Thinking", a crash course, as one reviewer puts it, on ...

  • July 12, 2005 12 Jul'05

    Hewlett-Packard snags Dell CIO

    Hewlett-Packard fuels its fiery contest with Dell by recruiting its CIO. Find out why HP has so much faith in Randy Mott.

  • July 06, 2005 06 Jul'05

    Product roundup: A week of CRM for SMBs

    Here's our weekly collection of new products, services and strategies targeted for SMBs.

  • July 06, 2005 06 Jul'05

    Synchronization keeps VoIP engines humming

    Lackluster VoIP call quality in many organizations is simply a result of bad timing -- literally. It's a problem that Symmetricom and other emerging players are aiming to solve.

  • June 30, 2005 30 Jun'05

    VoIP, Web conferences add to compliance confusion

    Should you be recording Web conference chats? What about audio records? It's confusing territory for IT execs striving for compliance.

  • June 21, 2005 21 Jun'05

    Open source makes BI market move

    With the help of Eclipse and Actuate, business intelligence is capturing the attention of the open source community.

  • June 16, 2005 16 Jun'05

    VoIP more than hype

    Using VoIP is now as much about improving the customer experience as it is about cutting costs. Some contact centers are learning why.

  • June 08, 2005 08 Jun'05

    CIO how-to: The art of developing direct reports

    Most IT professionals want to develop new skills, do well and be rewarded with more pay and higher-level positions. Unfortunately, IT executives often don't do enough to help employees get there.

  • June 07, 2005 07 Jun'05

    Warning: VoIP brings new security threats

    Could spammers strike your voice mail? With VoIP, a slew of new security threats are possible.

  • June 07, 2005 07 Jun'05

    New salary survey: What's hot -- and not

    Check out more results from latest IT skills and salaries survey.

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