Enterprise business applications

  • March 07, 2005 07 Mar'05

    Get ERP right -- the first time

    Tens of millions of dollars go down the drain when ERP projects go sour. Now SearchCIO expert James Champy offers five tips for reaping the fruits of your ERP labor.

  • February 22, 2005 22 Feb'05

    Precision retailing

    In his monthly column, Jonathan Byrnes highlights five areas where CIOs in the retail industry can work to improve the bottom line.

  • February 14, 2005 14 Feb'05

    An ERP story: Five years, three vendors and big lessons

    Keystone Automotive turned around a failing ERP project by bridging the gap between business and IT executives.

  • February 10, 2005 10 Feb'05

    Sanlam gets a new look on life with customer data

    Sanlam Life achieved a unified view of the customer by relying on a system that identified the most trustworthy data sources.

  • February 02, 2005 02 Feb'05

    Big vendors offering CRM applications for SMBs

    SMB executives shopping for CRM can't afford to get caught up in big promises.

  • January 31, 2005 31 Jan'05

    A CIO Conversation: NeTraverse's Mark Hinkle

    Mark Hinkle, CIO of NeTraverse, talks about what's fueling Linux's rapid growth and why CIOs can stop worrying so much about staffing and support issues.

  • January 25, 2005 25 Jan'05

    Running open source without dropping Windows

    Technology executives are taking advantage of open source applications without shutting down their cherished Windows.

  • January 18, 2005 18 Jan'05

    Wal-Mart touts RFID results

    Wal-Mart CIO Linda Dillman tells National Retail Federation conference attendees that RFID technology is finally delivering results you can put your hands on.

  • December 28, 2004 28 Dec'04

    Home is where the call center is

    New research suggests that an increasing number of companies are opting to outsource their call centers to a highly exotic place: suburbia.

  • December 22, 2004 22 Dec'04

    2005 predictions for ROI, open source, CRM and more

    SearchCIO's ROI and IT investment expert, Rebecca Wettemann, offers her predictions of the IT market for the coming year.

  • December 14, 2004 14 Dec'04

    Siebel puts resources behind SMB announcement

    Last week Siebel announced a significant investment in its sales operation dedicated to the small and medium business market. But does the CRM giant have what it takes to make a dent in this market?

  • December 13, 2004 13 Dec'04

    RFID certification push may be premature, experts say

    While industry players met last week to discuss the need for RFID skills, many CIOs still aren't sold on the technology. One analyst, however, said it's a mistake for some firms not to understand what RFID means to their business.

  • December 06, 2004 06 Dec'04

    PeopleSoft banking on smaller manufacturers with HR, CRM tools

    Despite takeover talk, PeopleSoft is taking aim at small and medium-sized manufacturers.

  • November 18, 2004 18 Nov'04

    As deadline nears, opinions weigh on side of failure for Oracle

    A failed takeover of PeopleSoft Inc. could mean new life for the struggling developer of enterprise applications. But don't expect an end to the courtroom drama just yet.

  • October 18, 2004 18 Oct'04

    Forecasting technology comes of age

    The technologies used to help companies predict things such as future customer behavior, demographics and other business intelligence (BI) metrics have matured.