Enterprise business applications
- August 02, 2019
In a quest to be the 'Amazon of state services,' Colorado's chief data officer is rolling out an API integration platform. Challenges abound. Here are the lessons learned.
- June 10, 2019
The Oracle-Microsoft deal could solve technical problems that curtail cloud strategies, letting CIOs focus on business criteria. It could also introduce new complexity.
- August 21, 2018
Cloud computing advancements have led some organizations to consider eliminating their data centers. Here are strategies to determine which applications are cloud-ready.
- July 20, 2018
Delmar International has agreed to move its IT infrastructure to Rackspace managed services, representing a huge shift for Delmar's IT strategy and digital transformation plans.
- February 28, 2018
A recent survey by Chatbots.org found that less than half of consumers find chatbots effective. What does that mean for CIOs trying to integrate the technology?
- October 31, 2017
In this photo roundup, we chronicle the SearchCIO team's experience at the 2017 Gartner Symposium and highlight some key sessions and themes from the event.
- October 13, 2017
Innovation at Starbucks is served up in many forms. EVP and CTO Gerri Martin-Flickinger breaks down the coffee giant's latest technology investments.
- September 07, 2017
LAS VEGAS -- According to Intel CEO Brian Krzanich, if you want to see the makings of the next data revolution, all you need to do is look up. "Look up" at drones, that is, Krzanich told the ...
- August 30, 2017
Unilog, an e-commerce platform provider, cites increased operational efficiency and faster customer onboarding among the benefits of Google Cloud adoption.
- August 23, 2017
In the future, IT infrastructure will be so seamless, the business won't even know it's there. That's the CIO vision of David Giambruno.
- July 28, 2017
Verité, a non-profit organization focusing on labor conditions in international supply chains, turned to a no code product to boost efficiency and manage complex projects.
- June 07, 2017
IT chiefs discuss working to improve business operations -- one handed employees collaboration tools; another gave them control over their applications.
- January 20, 2017
This week, video game company ZeniMax accused Facebook-owned Oculus VR of stealing some of its key intellectual property and then using it for designing Oculus VR headset. In Searchlight, Associate ...
- November 01, 2016
Enterprise collaboration tools are not new: For almost a decade, Enterprise 2.0 technologies have sought to foster employee collaboration. But with the debut of Facebook's Workplace, will the social platform of choice for 1 billion users conquer the...
- October 19, 2016
ERP projects are back on CIO to-do lists. Watch this CIO Minute for some timely advice from CTO Niel Nickolaisen.
- September 06, 2016
What do smart city initiatives look like? Turning streetlamps on and off with Wi-Fi? Analyzing reams of traffic data to reroute how cars flow through city streets? Using video sensors to watch for ...
- May 31, 2016
Gary Scholten, CIO at Principal Financial Group, talks about a new customer-facing app that exemplifies the company's transition to digital business.
- February 29, 2016
Three-dimensional printing challenges will test CIOs and IT organizations on security, data management, and their ability to work fast and collaboratively with the business.
- February 26, 2016
The Apple-FBI debate on data privacy versus national security rages on. It has spurred enterprises to look at their own consumer privacy policies. In his Searchlight column, Associate Site Editor ...
- February 26, 2016
UN CITO Atefeh Riazi is taking steps to make the United Nations' IT group more agile and more able to focus on innovation. She also has a plan for taking on the dark web.
- February 26, 2016
Should businesses invest in 3D printing technology? Only the use cases can answer that question, according to experts.
- July 24, 2015
Airbnb does it; Uber does it. What about your organization? Sangeet Paul Choudary lays out the fundamentals of the platform business model.
- April 06, 2015
MGM Resorts uses customer analytics to dispel a long-standing myth on how to deliver good customer service to the digital customer.
- February 04, 2015
Utah State University's Eric Hawley considers application consolidation a chief mandate for today's CIO -- and he's prepared to do whatever it takes to deliver on it.
- December 30, 2014
In this #CIOChat, participants shared their IT resolutions for 2015, focusing on security, app dev, big data and cloud -- all while keeping their users in mind.
- December 15, 2014
The future of multichannel integration and customer engagement is nigh -- is your company prepared? In this #CIOChat recap, read tweet chatters' tips and predictions.
- December 15, 2014
How do you make your digital engagement strategy stand out? In this #CIOChat recap, participants praise innovative customer engagement approaches and look ahead to the future of multichannel.
- December 09, 2014
The number of channels through which customers engage is growing. In this #CIOChat recap, participants sound off on the requirements of a multichannel engagement strategy, and how CIOs can prepare for the hurdles.
- December 08, 2014
Mobile computing, geolocation targeting, and sophisticated data collection and analytics tools are building toward increased customer interactions, but determining how to best deliver information to customers is still a work in progress at many ...
- December 03, 2014
Is a multichannel strategy right for your organization? In this #CIOChat recap, participants evaluate the usefulness and scope of multichannel customer engagement.
- December 03, 2014
Interactions with brands across many avenues are now the norm for consumers. Enterprises looking to capitalize must get their multichannel customer engagement strategies in order.
- August 05, 2014
Thaddeus Arroyo, AT&T CIO and winner of the 2014 MIT Sloan CIO Leadership Award, outlines a 'bold' digital-first strategy for internal employees and the company's external customers.
- May 12, 2014
APIs and innovation, print your makeup at home and why Apple will falter: The Data Mill reports from TechCrunch Disrupt.
- February 14, 2014
If we may brag for a moment (and tip our cap to the Olympics): The SearchCIO team took gold in several categories in TechTarget's internal editorial awards this week, which honored our work during ...
- November 22, 2013
In the Searchlight: what CIOs can learn from Best Buy's omnichannel turnaround. Plus, corporate social media done right, big data in HR and more.
- October 15, 2013
Intelligent data centers, disruptive workforces, IT demand through the roof and other trends that'll rock your 2014 IT infrastructure and operations.
- September 26, 2013
Two top CIOs give their quick takes on proving up the value of social media and collaboration tools.
- August 23, 2013
In the Searchlight: What social shopping means to CIOs. Plus: Zuckerberg 'likes' developing nations, a scary series of outages and more.
- May 31, 2013
In this week's Searchlight: Google's next move in personalization, what's on Tim Cook's mind, new challenges to Net neutrality and more.
- March 07, 2013
INRIX lives and breathes big data, but when that data got unwieldy, the right data analysis tools set the traffic info provider back on course.
- March 01, 2013
A look back at the history of business intelligence and analytics reveals where data analytics has been, where it stands, and where it’s going.
- January 25, 2013
In this week's Searchlight, Uncle Sam wants you -- to hack. It's data mining for a better future. Also, a Twitter reminder, dinner invite and more.
- January 15, 2013
Bally Total Fitness CIO Guy Thier is driving business transformation via mobile apps, social media, CRM and a deep knowledge of operations.
- January 11, 2013
Knowing thy customer today means knowing people on a deep level, moment by moment, in their digital and physical worlds. Real-time data helps.
- January 08, 2013
What can the 2012 election teach CIOs about data analysis? Collecting the right data is important, but using it to change behavior is what matters.
- January 02, 2013
Land O' Lakes solved a $2 billion problem by adopting a two-tier ERP strategy that optimizes support for both its big and small business units.
- November 14, 2012
Facing flat IT budgets and under pressure to invest in new technology, where do CIOs see opportunities for cutting costs? Follow the money.
- November 13, 2012
For Bell Nursery, mobile inventory management will keep business from withering on the vine.
- August 30, 2012
When President Obama asked Reddit users to ask him anything, he gave CIOs a lesson in business transparency.
- May 24, 2012
A chief digital officer's bullishness on Agile development methodologies and transparency led to NYSE Euronext's Web success.
- May 08, 2012
IT exec Chris Lambrou built a custom Web application for the real-estate market, and solved a problem that had stymied lending giants.
- May 03, 2012
App dev now is taking center stage because meeting customers' real-world information needs is not just nice, it's necessary to being able to compete.
- May 02, 2012
Investing in the consumer experience with a social media and mobile slant ranks among VMware CIO Mark Egan's top five ways to create business value.
- April 23, 2012
This SearchCIO-Midmarket.com IT Leadership Award finalist engages students in a technical training program with a new learning management system.
- April 19, 2012
Where do you rank in using predictive analytics? New research and two Ivy League data scientists suggest that if you do it all, you're way ahead.
- April 11, 2012
CIO Mauricio Vicente drove customer value and employee creativity in a major video teleconferencing project, making him a SearchCIO-Midmarket.com IT Leadership Awards finalist.
- March 29, 2012
Miami Dolphins CTO Tery Howard turns to analytics technology and IBM to make Sun Life Stadium all that it can be.
- February 29, 2012
In the rapidly evolving tech world, where data analytics and cloud hype steal the headlines, the value of ERP is easy to overlook.
- February 29, 2012
The future value of ERP will depend on whether ERP vendors can adapt to tech trends like big data, mobility and the cloud.
- February 02, 2012
Don't ask iRobot CIO Jay Leader to calculate tech metrics on IT projects.
- December 13, 2011
Managing change can be the hardest part of IT's job. One CIO has a strategy to manage change that hinges on using both hemispheres of the brain.
- November 21, 2011
Business process improvement begins with efficiency gains, but BPM goals are becoming more about external customers and rapid, real-time improvements.
- November 17, 2011
A growing segment of SaaS solutions targets industry-specific needs and mission-critical business functions.
- September 28, 2011
CIOs explain how a combined technology and marketing strategy helps companies respond to customers, and why business must serve customers differently.
- September 14, 2011
PLM's star is rising, as IT executives turn to the software to solve problems, error-proof the global design process and speed time-to-market.
- August 16, 2011
How can we sort out the data that could illuminate global warming's effect on the poles? One IT veteran had to rediscover the object database engine.
- May 31, 2011
Sentiment analysis tools are creating a kind of customer intelligence that online marketers are finding beats traditional market research.
- May 24, 2011
Midmarket firms save money while avoiding vendor lock-in with open source solutions that range from operating systems to middleware and applications.
- May 11, 2011
Subaru CIO Brian Simmermon replaced more than 90% of the company's technology to remove silos and redundancy, and to align with business goals.
- February 17, 2011
There are forces moving organizations down a path toward application retirement but, for some, it might be easier to keep a legacy application rather than put a more modern spin on it. The ...
- November 16, 2010
Forget about pushing people to use wikis and blogs. The rush is on to build enterprise collaboration platforms that pull social networking into every workstation.
- November 03, 2010
Business process transformation succeeds best in IT organizations emphasizing collaboration and real-time analysis. Learn how IT can bring transformation to the lines of business.
- June 09, 2010
Cloud collaboration tools were the start of the USGA's cloud migration strategy -- bringing cost savings, business continuity and customizable CRM to the association.
- June 04, 2010
AT&T's announcement this week that it's moving iPhone data plans to a tiered system is an interesting one. CIOs charged with enterprise resource planning management, especially with regard to ...
- May 13, 2010
Before the dust settles from an erupting volcano in Iceland, business continuity managers need to take a close look at their business continuity plans, starting with their supply chain.
- May 11, 2010
As the country emerges from the Great Recession, IT budgets are slowly peeking out at spending opportunities. Tops on the list: projects that got put on hold.
- April 06, 2010
Standards groups are developing cloud interoperability, portability and security standards in an attempt to ease the switch from one cloud provider to another.
- December 09, 2009
This "lift and shift" migration from 700 MIPS to Windows paid for itself and future enhancements out of operational savings. Experts weigh in on best practices.
- December 08, 2009
The vendor evaluation process can be very complex and time consuming. Get the latest resources for making informed decisions during your vendor evaluation process.
- November 04, 2009
Though SOA is something you do, rather than buy, this CIO found the best approach was to go shopping and solve the problem at the database layer.
- September 10, 2009
Besides the obvious blockades to an ERP implementation -- the cost and the potential long-term disruptions to the business -- midmarket companies are still moving forward with ERP projects. I’ve ...
- August 12, 2009
Open source solutions and Software as a Service applications are both viable options in the midmarket. But which is best suited for you depends on your need for customization, integration and value.
- June 04, 2009
Business intelligence tools developers hope to increase BI usage among employees -- especially younger ones -- by adopting the look and feel of popular consumer applications like Google.
- March 25, 2009
There are free open source solutions available for almost everything -- if you know where to look and what to look for. Plus: Experts' top picks for free software.
- March 03, 2009
Cloud computing allows a firm to bring its call center in-house to improve customer service, plus integrate applications and provide executive dashboards. Here's how.
- November 05, 2008
Are “user-friendly” projects more likely to catch on? It makes sense – the easier it is for the average user, the more likely it is that they will continue using it. You know, the whole “keep it ...
- September 04, 2008
Microsoft’s IE is facing some serious competition. With Mozilla’s Firefox, Apple’s Safari and Opera Software ASA’s Opera and recently Google’s Chrome, it seems Microsoft is falling back a bit. ...
- April 16, 2008
American Apparel rolls out a radio frequency identification (RFID) system to track every T-shirt, boy beater, brief, bra and everything else in real time.
- April 15, 2008
Cloud computing is a disruptive force in computing, akin to the revolution ushered in by the Internet. The big vendors are dumping billions into new services and architecture.
- February 22, 2008
SAP is pushing for 10,000 midmarket SaaS customers by 2010. Can the company pull it off?
- February 14, 2008
CIOs, set your strategy. A Forrester study says CIOs are upgrading their ERP systems, integrating apps and deploying Web 2.0 offerings in 2008.
- February 13, 2008
Will Wal-Mart's mandate requiring Sam's Clubs to use RFID finally transform technology? Read and listen to one analyst's view.
- November 21, 2007
With a relocated Turkey Talk-Line call center and SAP system at the ready, America's most recognized turkey brand has the oven on for the holidays.
- September 18, 2007
OpenOffice enjoyed a jolt of adrenaline this week as IBM announced Monday that it will join the open source software initiative. Analysts say the move should give OpenOffice a significant boost in its quest to take on Microsoft Office, but will it ...
- June 07, 2007
To protect their interests, some vendors are making it difficult for other vendors to reuse their technology -- but they're still calling themselves open source. Experts are divided over whether this apparent diluting of open source is a problem.
- January 24, 2007
Software developers trying to improve their competitive edge by taking their products open source means CIOs will have more flexibility when they shop for software.
- November 07, 2006
Eclipse and SOA have emerged in this decade. As Eclipse marks the fifth anniversary of its first open source download, it also looks forward to a major SOA tool release.
- October 24, 2006
What good is a blog if no one reads it? IT managers find out and begin to make blogging and other Web 2.0 tools a more strategic part of their business.
- August 22, 2006
CRM is on a growth path once again, and while SAP and Oracle are leading the market, on-demand applications are driving the investment, according to AMR.
- August 01, 2006
Can't foot the bill for high-end enterprise software? Some midmarket CIOs are turning to emerging commercial open source vendors. They've got the goods, they're eager for your business and the price is right. But there are some risks, so go in with ...