Enterprise ITIL and ITSM

  • December 20, 2004 20 Dec'04

    Geeks weigh in on the best movies of 2004

    The past year was a good one for the types of movies that technophiles love, and geeks everywhere say 2005 and beyond promise to be even better.

  • October 12, 2004 12 Oct'04

    Salaries coming alive in health care IT

    You can't spell "vital" without "IT." Techies working in health care are making healthy amounts of money, as IT becomes a vital part of Rx.

  • September 21, 2004 21 Sep'04

    A CIO Conversation: Plexus' Tom Czajkowski

    Tom Czajkowski, CIO at Plexus, discusses how the Sarbanes-Oxley Act has made the company better and how he's managing his budget.

  • September 20, 2004 20 Sep'04

    Six qualities every great leader needs

    What separates the leaders from the followers? One established leader says there are six qualities that make the difference.

  • August 31, 2004 31 Aug'04

    13 steps to successfully managing your offshore outsourcing supplier

    More than half of offshore deals wash up on the shores of failure. David Foote offers up a baker's dozen tips for ensuring success over there.

  • July 15, 2004 15 Jul'04

    CIOs, students disagree on value of multicultural skills

    Many business students in the U.S. believe multicultural skills are their ticket to the top. But some of those already on top don't quite agree.

  • June 29, 2004 29 Jun'04

    How virtualization is changing IT

    Virtualization software is winning new fans in IT because it simplifies the process of deploying new applications. And the savings on maintenance and other costs are welcome incentives as well.

  • May 24, 2004 24 May'04

    An offshore conversation: Real estate CIO says communication is key

    With more than 200 agents, 40 staff, and $1 billion plus in real estate sales, McGuire Real Estate is the one of the leading real estate brokers in San Francisco. However, its infrastructure wasn't keeping up with the growing demands of the company....

  • May 12, 2004 12 May'04

    Meta Group offering gives IT execs 'big picture'

    Your IT staff thinks it's doing a great job, but the clients aren't impressed. Welcome to the great IT gap that separates perception from reality.

  • March 17, 2004 17 Mar'04

    In germ warfare, PCs beat toilets hands down

    If you want a nice, clean working environment, leave the computer and head to the restroom -- it's an operating room compared to your workstation.

  • March 10, 2004 10 Mar'04

    Personal computers just aren't PC

    Before you pitch your PC, keep this in mind: The old saying about "returning to dust" does not apply. When you ditch that Dell, toss the Toshiba or 86 the IBM, it could come back to haunt all of us.

  • February 23, 2004 23 Feb'04

    Gulp! PC replacements a bitter pill you must swallow

    You wouldn't run your car until the tires blow out, would you? So why would you run a PC until it melts down? Like a car, preventative maintenance is key. Unlike a car, preventative maintenance for a PC means a replacement.

  • October 07, 2003 07 Oct'03

    Commentary: Certification cowboys drag IT's reputation through mud

    Some training firms seem to be turning IT certifications into some kind of get-rich-quick scheme. This kind of uprooting of reality could be certifiably soiling the name of IT.

  • July 10, 2003 10 Jul'03

    Gartner: Offshore BPO market to grow 38% in 2003

    Gartner analysts say the BPO offshore push will pull in nearly 40% more revenue in 2003. The market should surpass the $1 billion mark with India the primary destination.

  • June 12, 2003 12 Jun'03

    Five steps to successful strategic partnering

    Success in the IT industry could call for a partnership. Here are five things to consider before you team up with another firm.