Digital business management
- September 22, 2010
Pepsi gets it, so does Coke. But social media and networking are not just about selling soda. They represent a 'third wave of capitalism,' one guru says. Ignore it at your peril.
- September 15, 2010
A midmarket CIO builds a corporate social media plan that rivals competitors with 10 times its resources, and turns naysayers into supporters.
- August 26, 2010
How does a conservative company like The Vanguard Group find itself on the forefront of corporate social media and enterprise 2.0 communication tools? It's all about the client.
- August 19, 2010
Cyber insurance should be standard for cloud computing vendors, experts say, but some providers fail to obtain it. Customers of cloud service providers need to share the risk.
- July 28, 2010
The very traits that made companies successful in the 20th century will cause them to fail in the "new normal," according to futurist John Seely Brown.
- June 29, 2010
As private cloud computing gains traction in the enterprise, pitfalls await uninformed IT staff. Avoid common mistakes by reading our list of private cloud misperceptions.
- May 20, 2010
In an effort to get employees to put on their thinking caps, AAA invests in a Web-based collaboration tool that formalizes the idea-management process -- and adds some fun.
- May 19, 2010
A SharePoint installation helps Continental Airlines respond to new regulations designed to shorten tarmac delays.
- May 05, 2010
Social media management policies have two goals: To mitigate potential business risks and to promote business benefits via acceptable use. Learn how to find your social balance.
- March 24, 2010
Customizing SharePoint to fit your needs can be a timesaver and a cost-cutter. Learn how other organizations have integrated tools and data flows to leverage the platform.
- November 30, 2009
Customer feedback management tools offer new functionality, but responding to social media often falls to the call center.
- September 22, 2009
Businesses are getting caught up in the Google Wave, contemplating how such mashup collaboration technologies stand to change the way they operate internally and do business.
- May 19, 2009
After a stint in business operations, CUNA Mutual Group's CIO shares lessons learned, including a sense of urgency to IT. Plus: His six-month rule.
- December 16, 2008
Companies seeking to save money are looking hard at streamlining business processes. At Christie's auction house, a managed file transfer solution does just that, with strong ROI.
- December 04, 2008
Internet search is moving from content to intent, Yahoo says. The company's new open source development tools allow users and developers to customize how their search results look.