Digital business management
- November 30, 2009
Customer feedback management tools offer new functionality, but responding to social media often falls to the call center.
- September 22, 2009
Businesses are getting caught up in the Google Wave, contemplating how such mashup collaboration technologies stand to change the way they operate internally and do business.
- May 19, 2009
After a stint in business operations, CUNA Mutual Group's CIO shares lessons learned, including a sense of urgency to IT. Plus: His six-month rule.
- December 16, 2008
Companies seeking to save money are looking hard at streamlining business processes. At Christie's auction house, a managed file transfer solution does just that, with strong ROI.
- December 04, 2008
Internet search is moving from content to intent, Yahoo says. The company's new open source development tools allow users and developers to customize how their search results look.
- November 26, 2008
As we head out for the Thanksgiving holiday, it's good to remember that there are indeed still things to be thankful for, like a robust technology outlook.
- November 19, 2008
How simple is SharePoint to install? Not so much, says a new report. If you plan on doing a full-scale implementation you'll need rules and maybe some partners.
- November 11, 2008
Online retailers can court customers and increase their Web-based profits by customizing shopping experiences, enhancing videos and embracing social connectivity.
- October 07, 2008
At the EmTech conference at MIT, the mashup of Web 2.0 and Web 3.0 takes center stage, with implicit ramifications for enterprise CIOs.
- September 30, 2008
Microsoft's Craig Mundie says the next era of computing will ride on multi-core processing and spatial computing, but it will be defined -- as previous computing eras -- by killer apps.
- August 04, 2008
Web 2.0 innovations are changing the way large organizations do business. Find out how to leverage social networking, blogs and wikis within your firm with these Web 2.0 tips.
- July 31, 2008
Jeremy Gill, CIO of civil engineering firm Michael Baker Corp., was faced with an increasingly common conundrum: how to centralize and not suffer the latency consequences. His solution: WAN acceleration technology from Cisco.
- July 16, 2008
Online marketplaces must appeal to global audiences, so how do you keep your corporate website's message from being lost in translation? By leveraging local and global expertise.
- June 12, 2008
Despite all the hoopla, paying gigs in Enterprise 2.0 are few and far between. But that doesn't mean you shouldn't be on the lookout for staffers with that expertise.
- June 12, 2008
Blogs, wikis and social networks may be changing the world, but they won't happen at your company without a business case.