Contract negotiations and legal issues
- November 05, 2009
CIOs pursuing IT outsourcing deals can benefit from templates spelling out SLA and RFP best practices. Get links to some free IT outsourcing templates.
- November 03, 2009
Virginia's CIO explains steps being taken to improve oversight and performance of the state's $2 billion IT outsourcing deal, which has been beset by delays and other problems.
- October 20, 2009
Learn how to draw IT innovation from your IT outsourcing vendors and structure your contracts to cover new technology models like cloud and SaaS.
- October 07, 2009
IT disaster recovery is dead, according to the head of the Disaster Recovery Institute International. Here's how DR is becoming synonymous with business continuity.
- October 06, 2009
Need a hand in evaluating prospective vendors or managing your current crop? Here's a sampling of software vendor scorecards and requirements to help you create your own.
- August 25, 2009
Experts offer tips on negotiating and managing software virtualization licensing terms and how to avoid violating software vendors' licensing policies in a virtual environment.
- August 11, 2009
CIOs reluctant to put cloud pilots into production are investing in private clouds with moves they can then take to the public cloud later.
- August 06, 2009
In their rush to get services on the market, cloud computing providers are leaving quite a few gaps when it comes to contracts and accountability. Here's what to watch out for.
- July 30, 2009
Users want to consume IT as a Service and will bypass IT, or nudge IT into the cloud if necessary, to get there. Plus: How companies are handling chargeback.
- July 15, 2009
If armed with the right knowledge, midmarket organizations can get more out of their software vendor contract negotiations. Learn more about negotiating contracts with SAP, IBM, Microsoft and Oracle.
- June 30, 2009
A solid governance model and a relationship-minded manager are crucial to the success of an IT outsourcing contract. Here's what to look for.
- May 20, 2009
Read how a CIO and telecom expense experts cut their telecom bills.
- May 06, 2009
As the partner ecosystem expands, companies need to find a better way to vet security practices of third parties. Gartner offers some practical tips.
- March 31, 2009
As companies with IT outsourcing contracts look to take advantage of price drops, they find renegotiations may include reduced service levels. Gartner and others weigh in.
- March 17, 2009
CIOs are doing more with less -- and sharing their budget strategies. Get advice on everything from ITIL to outsourcing with our top five lean thinking tips.