Business automation robotics and business process management
- February 07, 2012
When a major EHR system project stalled, the finger pointing ensued. COMHAR’s CIO put a stop to the blame game and began to get business value out of the EHR project.
- December 13, 2011
Managing change can be the hardest part of IT's job. One CIO has a strategy to manage change that hinges on using both hemispheres of the brain.
- November 22, 2011
Two business process management veterans share how they succeeded at business process improvement and set up a BPM program for continuous enhancement.
- November 21, 2011
Business process improvement begins with efficiency gains, but BPM goals are becoming more about external customers and rapid, real-time improvements.
- September 27, 2011
General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company.
- September 08, 2011
Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains.
- August 25, 2011
Expedia's IT infrastructure VP lays out her plan to build a reliable and predictive IT services organization, starting with IT process excellence.
- August 24, 2011
The head of Wells Fargo's technology integration team shares lessons the group has learned and what Wells Fargo and Wachovia are working on next.
- July 12, 2011
The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization.
- July 07, 2011
CIOs are under pressure as never before to achieve IT cost transparency. One CIO finds his way with technology business management software.
- June 15, 2011
Marco Antonio Orellana Silva, Codelco-Chile's CIO, explains how business process automation is changing how the mining company operates.
- April 13, 2011
As part of SearchCIO.com's CIO Innovator Profile series, Maximus Canada CIO Joel Levinson discusses innovation and business process outsourcing.
- April 12, 2011
IT executives create a culture of innovation by focusing on information before technology, and fostering line-of-business and IT teamwork.
- March 31, 2011
In an era of built-out IT infrastructures -- when innovation of owned technology is the rule -- lean operations can cut costs, as they did at Nationwide Mutual Insurance.
- March 29, 2011
IT innovation is what happens when there's no money for new equipment but plenty of fresh ideas emanating from all parts of the business.