Business automation robotics and business process management
- June 23, 2010
SMBs are choosing their own IT service catalog building blocks as ITIL proves too resource intensive.
- June 16, 2010
There is no clear-cut path for IT to follow when it comes to business service development. CIOs and experts share their dos and don'ts.
- June 08, 2010
CIOs can control cloud provisioning with governance around self-service and automation, while embracing an on-demand, "business technology" approach.
- June 03, 2010
Business process change management itself is changing, because of the rise of social media, the consumerization of IT and the pace of change. Learn what you need to do to keep up.
- March 31, 2010
Innovation in IT hinges not on big budgets and large staffs, but on enterprising CIOs who can transform IT processes through creativity and strategic planning. Learn more here.
- March 03, 2010
Business analyst roles are re-emerging in 2010 as a way to avoid IT project failures. Learn how business analysts and project managers contribute to an IT dream team.
- February 11, 2010
Business process automation remains a high priority for CIOs. In this piece, a big city CIO and inveterate business process improver shares his thought on what works.
- February 09, 2010
Enterprises such as Chevron and Merck are working together to shape an emerging IT-management best practices framework.
- February 03, 2010
How did CIO Sharon Gietl help The Doe Run Co. navigate budget cuts and layoffs? With a tiny PMO that is prioritizing projects across the enterprise.
- January 21, 2010
If you forget change management when designing a project, you risk alienating users and wasting resources. Don't fall into that trap: uses these free change management templates to give your initiatives the best chance of success!
- January 13, 2010
IT transformation can be about legacy systems, legacy infrastructure or changing business. Learn how CIOs have led this most challenging of efforts.
- January 08, 2010
I recently spoke with a number of midmarket IT managers and executives about moving on from 2009 and moving into 2010. One topic that came up quite a bit during these conversations was where IT job ...
- December 22, 2009
Business process management tools can help streamline organizations by standardizing workflows. Learn how two IT executives got the most out of these BPM tools.
- December 03, 2009
Having invested in log management for security and compliance, some companies are using their security information and event management tools to drive business process efficiency.
- November 10, 2009
Do you know the difference between BPA and BPM? Learn the importance of business process management and business process automation in our comparison.