News
Business automation robotics and business process management
- September 27, 2011
27 Sep'11
GE's journey from waterfall to Agile practices
General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company.
- September 08, 2011
08 Sep'11
ITIL chief architect: How to build an IT Service Management strategy
Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains.
- August 25, 2011
25 Aug'11
Expedia's quest for IT process excellence
Expedia's IT infrastructure VP lays out her plan to build a reliable and predictive IT services organization, starting with IT process excellence.
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- August 24, 2011
24 Aug'11
From technology integration to efficiency optimization at Wells Fargo
The head of Wells Fargo's technology integration team shares lessons the group has learned and what Wells Fargo and Wachovia are working on next.
- July 12, 2011
12 Jul'11
The IT organization of the future: An enterprise within an enterprise
The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization.
- July 07, 2011
07 Jul'11
The push is on for IT cost transparency
CIOs are under pressure as never before to achieve IT cost transparency. One CIO finds his way with technology business management software.
- June 15, 2011
15 Jun'11
Codelco CIO transforms business with business process automation
Marco Antonio Orellana Silva, Codelco-Chile's CIO, explains how business process automation is changing how the mining company operates.
- April 13, 2011
13 Apr'11
CIO brings innovation to business process outsourcing
As part of SearchCIO.com's CIO Innovator Profile series, Maximus Canada CIO Joel Levinson discusses innovation and business process outsourcing.
- April 12, 2011
12 Apr'11
A culture of innovation begins with line-of-business and IT teamwork
IT executives create a culture of innovation by focusing on information before technology, and fostering line-of-business and IT teamwork.
- March 31, 2011
31 Mar'11
Nationwide Mutual Insurance saves $2 million through lean operations
In an era of built-out IT infrastructures -- when innovation of owned technology is the rule -- lean operations can cut costs, as they did at Nationwide Mutual Insurance.
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- March 29, 2011
29 Mar'11
The need for IT innovation leads to aggressive collaboration
IT innovation is what happens when there's no money for new equipment but plenty of fresh ideas emanating from all parts of the business.
- March 08, 2011
08 Mar'11
Computer automation is already changing everything
I am a fan of the Science Channel shows "Factory Made" and "How It's Made." I find it fascinating how automated factories can do everything from build light bulbs and create fireproof suits or ...
- November 03, 2010
03 Nov'10
Business process transformation hinges on a flexible management model
Business process transformation succeeds best in IT organizations emphasizing collaboration and real-time analysis. Learn how IT can bring transformation to the lines of business.
- October 13, 2010
13 Oct'10
A COO pushes IT innovation by making it about business value
At the Forrester CIO Forum, a health care COO tells CIOs how he is using IT innovation to transform the business. The keys? BIACs, COEs and focusing on the bottom line.
- September 30, 2010
30 Sep'10
Business process automation for the business' sake
CIOs like Ed Bell caution that business process automation success doesn't necessarily hail from the process of automation or the BPM tool, but rather from an understanding of the desired business outcome.