News
Business automation robotics and business process management
- November 03, 2010
03 Nov'10
Business process transformation hinges on a flexible management model
Business process transformation succeeds best in IT organizations emphasizing collaboration and real-time analysis. Learn how IT can bring transformation to the lines of business.
- October 13, 2010
13 Oct'10
A COO pushes IT innovation by making it about business value
At the Forrester CIO Forum, a health care COO tells CIOs how he is using IT innovation to transform the business. The keys? BIACs, COEs and focusing on the bottom line.
- September 30, 2010
30 Sep'10
Business process automation for the business' sake
CIOs like Ed Bell caution that business process automation success doesn't necessarily hail from the process of automation or the BPM tool, but rather from an understanding of the desired business outcome.
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- September 28, 2010
28 Sep'10
Social media, mobility shape business process automation in Las Vegas
CIO Joe Marcella, a seasoned practitioner of business process automation, talks about his approach and how the recession -- and social media -- have made BPA more critical than ever.
- August 17, 2010
17 Aug'10
Experts debate the fate of cloud provider liability limits
All eyes are on cloud provider liability limits as experts ponder the financial backing needed for enterprise trust.
- June 23, 2010
23 Jun'10
SMBs building IT service catalogs on their own terms
SMBs are choosing their own IT service catalog building blocks as ITIL proves too resource intensive.
- June 16, 2010
16 Jun'10
Business service development: Lessons learned from the frontlines
There is no clear-cut path for IT to follow when it comes to business service development. CIOs and experts share their dos and don'ts.
- June 08, 2010
08 Jun'10
Pillars of cloud provisioning: self-service, automation and policy
CIOs can control cloud provisioning with governance around self-service and automation, while embracing an on-demand, "business technology" approach.
- June 03, 2010
03 Jun'10
Why your business process change management model needs to change
Business process change management itself is changing, because of the rise of social media, the consumerization of IT and the pace of change. Learn what you need to do to keep up.
- March 31, 2010
31 Mar'10
Innovation in IT helps CIOs transform IT and the business
Innovation in IT hinges not on big budgets and large staffs, but on enterprising CIOs who can transform IT processes through creativity and strategic planning. Learn more here.
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- March 03, 2010
03 Mar'10
Prevent IT project failures with business analysts, project managers
Business analyst roles are re-emerging in 2010 as a way to avoid IT project failures. Learn how business analysts and project managers contribute to an IT dream team.
- February 11, 2010
11 Feb'10
How to automate and improve business processes, Las Vegas style
Business process automation remains a high priority for CIOs. In this piece, a big city CIO and inveterate business process improver shares his thought on what works.
- February 09, 2010
09 Feb'10
New IT management framework focuses on business value
Enterprises such as Chevron and Merck are working together to shape an emerging IT-management best practices framework.
- February 03, 2010
03 Feb'10
Project management office helps CIO navigate rough financial waters
How did CIO Sharon Gietl help The Doe Run Co. navigate budget cuts and layoffs? With a tiny PMO that is prioritizing projects across the enterprise.
- January 21, 2010
21 Jan'10
Free change management templates
If you forget change management when designing a project, you risk alienating users and wasting resources. Don't fall into that trap: uses these free change management templates to give your initiatives the best chance of success!