Business automation robotics and business process management
- November 03, 2010
Business process transformation succeeds best in IT organizations emphasizing collaboration and real-time analysis. Learn how IT can bring transformation to the lines of business.
- October 13, 2010
At the Forrester CIO Forum, a health care COO tells CIOs how he is using IT innovation to transform the business. The keys? BIACs, COEs and focusing on the bottom line.
- September 30, 2010
CIOs like Ed Bell caution that business process automation success doesn't necessarily hail from the process of automation or the BPM tool, but rather from an understanding of the desired business outcome.
- September 28, 2010
CIO Joe Marcella, a seasoned practitioner of business process automation, talks about his approach and how the recession -- and social media -- have made BPA more critical than ever.
- August 17, 2010
All eyes are on cloud provider liability limits as experts ponder the financial backing needed for enterprise trust.
- June 23, 2010
SMBs are choosing their own IT service catalog building blocks as ITIL proves too resource intensive.
- June 16, 2010
There is no clear-cut path for IT to follow when it comes to business service development. CIOs and experts share their dos and don'ts.
- June 08, 2010
CIOs can control cloud provisioning with governance around self-service and automation, while embracing an on-demand, "business technology" approach.
- June 03, 2010
Business process change management itself is changing, because of the rise of social media, the consumerization of IT and the pace of change. Learn what you need to do to keep up.
- March 31, 2010
Innovation in IT hinges not on big budgets and large staffs, but on enterprising CIOs who can transform IT processes through creativity and strategic planning. Learn more here.
- March 03, 2010
Business analyst roles are re-emerging in 2010 as a way to avoid IT project failures. Learn how business analysts and project managers contribute to an IT dream team.
- February 11, 2010
Business process automation remains a high priority for CIOs. In this piece, a big city CIO and inveterate business process improver shares his thought on what works.
- February 09, 2010
Enterprises such as Chevron and Merck are working together to shape an emerging IT-management best practices framework.
- February 03, 2010
How did CIO Sharon Gietl help The Doe Run Co. navigate budget cuts and layoffs? With a tiny PMO that is prioritizing projects across the enterprise.
- January 21, 2010
If you forget change management when designing a project, you risk alienating users and wasting resources. Don't fall into that trap: uses these free change management templates to give your initiatives the best chance of success!