- March 29, 2019
Companies achieve digital transformation along two dimensions -- through operational efficiency and offering a great customer experience. Getting there can be an uphill battle.
- March 26, 2019
The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
- March 25, 2019
JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio.
- March 20, 2019
The term CIO-plus came up in a recent conversation about the attributes of a successful CIO. It's another twist on the ever-morphing CIO job.
- March 19, 2019
The theme of MIT Sloan CIO Symposium 2019 is 'leading the smarter enterprise.' We caught up with event chair Lindsey Anderson to find out what that means.
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- March 12, 2019
The Trump 2020 budget calls for ways to upgrade the consumer experience with RPA and user-friendly interfaces. But legacy systems continue to take the lion's share of IT funds.
- March 11, 2019
Google Empathy Lab's Danielle Krettek touted the next big thing in UI design at the Wisdom 2.0 event: tech that feels your pain or happiness -- or whatever.
- March 11, 2019
Heard at Wisdom 2.0: Former Google employee Tristan Harris believes big tech needs to confront its role in promoting digital addiction and get serious about digital wellness.
- February 25, 2019
UNICEF's investment in blockchain startups extends its mission and also underscores the particularity of scenarios where blockchain promises to be the optimal solution.
- February 18, 2019
The latest Accenture Technology Vision report calls out 'DARQ' technologies as the new must-have for CIOs and underscores the importance of building digital trust.
- February 15, 2019
Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
- February 11, 2019
To get a handle on its AI strategy, GE is making AI more human: It's creating AI bots and assigning them to managers. Challenges abound.
- January 23, 2019
We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.
- January 21, 2019
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical.
- January 18, 2019
IT experts react to yesterday's report in the Wall Street Journal that a CIO used his private company to manipulate online polling data. What's that say about the CIO role?