Manage

Manage

Learn to apply best practices and optimize your operations.

• How to govern your IT outsourcing provider after the ITO deal is done

  The best ITO deals need tweaking as time goes on. Good governance ensures that you and your IT outsourcing provider are on the same page. Continue Reading

• Don't toss data center best practices when managing cloud services

  Cloud computing is different -- but it's not that different. Gartner analyst Mindy Cancila says you already do some of the most critical tasks. Continue Reading

• Track the cost of cloud-based services with better financial management

  Companies that don't monitor the cost of cloud-based services could be in for a nasty surprise, warns Gartner analyst Mindy Cancila. Continue Reading

• Cybersecurity experts: 'Brittle' security systems need overhaul

  Cybersecurity experts urge enterprises to embrace new tools, including micro-virtualization and intelligence-led security. Continue Reading

• Integrating systems of record and systems of engagement

  In this video, BPM expert Ken Lewis says that integration between systems of record and systems of engagement will help companies improve customer-facing processes. Continue Reading

• The great technology and industry disruptors

  Is your company doing business as usual? You'd better change that game plan, and fast, because you risk other digital disruptors leaving you behind in the dust. That was the message from five IT leaders at big-name, traditional companies -- Staples ...Continue Reading

• Enterprise data architecture strategy and the big data lake

  Today's enterprise data architecture strategy has to address how to align existing data systems with growing information needs, capabilities and data sources.Continue Reading

• Taming today's cyberthreat landscape: A CIO checklist

  The cyberthreat landscape grows more dangerous by the day. Harvey Koeppel offers a 12-point cybersecurity checklist for CIOs.Continue Reading

• From tech supplier to IT service provider, a CIO makes the 'big switch'

  To address gaps between business expectations and IT delivery, CIO Gary Watkins came up with a model to make his IT team the company's IT service provider of choice.Continue Reading

• New CIOs: How to succeed in the first 120 days

  New CIOs have a short window to prove their mettle. Accenture's Diana Bersohn lays out a 120-day-plan for success.Continue Reading

• Among threats to information security, human behavior a constant risk

  Among the myriad evolving threats to information security, CIOs can count on one constant: Human error. Niel Nickolaisen offers three best practices for dealing with ourselves.Continue Reading

• BPM drilldown: Product leadership value discipline

  In this video excerpt from Ken Lewis' webcast on using BPM for business outcomes, learn the key characteristics of businesses that place the highest priority on product leadership.Continue Reading

• Value disciplines and the operational excellence model for BPM

  In this video, learn how value disciplines relate to business process management and discover the hallmarks of companies that prioritize the operational efficiency model.Continue Reading

• Taking control with cloud inventory management

  Business teams in countless enterprises are freely availing themselves of the perks of cloud applications, of which there are many, including improved productivity and more efficient business processes. However, the IT departments at many of these ...Continue Reading

• Sample IT strategy plan templates and examples

  How do organizations gain a competitive edge in today's rapidly evolving tech landscape? With a solid IT strategy plan to guide them, for starters. These IT strategy plan templates and samples will help.Continue Reading