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Learn to apply best practices and optimize your operations.

• Balancing user experience and mobile data security

  Creating a powerful user experience (UX) is the holy grail of mobile app development, according to SearchCIO columnist and former CIO Harvey Koeppel. But the journey there is fraught with obstacles, including managing and designing apps that ... Continue Reading

• APM strategy should focus on user experience, not just IT metrics

  Application performance management (APM) is more critical than ever in today's app economy. Yet the APM strategy of many CIOs has not kept pace . Here's how to get with the program. Continue Reading

• Mastering the cloud contract

  Cynthia Nustad recalls a time not that long ago when businesses didn't have much flexibility in negotiating contracts with cloud providers. "Maybe you could negotiate on price or add-ons, but the core service was pretty vanilla and hardened," said ... Continue Reading

• Shifting IT security budgets to attack detection, response

  A prevention-focused security strategy isn't foolproof. CIOs need to guide a shift in IT security spending toward attack detection and response. Continue Reading

• CIO-turned-CEO endorses change management strategy rooted in Agile

  Ken Accardi, former CIO of GE Medical Systems, makes a case for applying concepts from Agile software development to change management in this SearchCIO interview. Continue Reading

• Reconciling great user experience with data risks: CIO tips

  Harvey Koeppel recounts his quest to deliver great user experience without inviting undue data risks. The journey was not easy.Continue Reading

• IT asset management strategy: License compliance and beyond

  In this Q&A on IT asset management strategy, read up on what it's like to run afoul of software companies' license compliance requirements and how IoT will impact ITAM.Continue Reading

• Building an IT configuration management system: Hard but crucial

  An effective configuration management system that documents critical IT systems and services is a crucial prerequisite to successful incident response processes.Continue Reading

• What CIOs need to know before delving into enterprise IoT projects

  The Monsanto Company, the world's largest seed company, has turned to the Internet of Things to solve one of the food industry's biggest problems: how to feed an extra 2.3 billion people around the world by 2050. The agrochemical company isn't alone...Continue Reading

• Negotiating cloud contracts: A new era for CIOs

  As cloud spending grows, providers are easing up on the 'my way or the highway' approach. Here's how to negotiate a cloud contract with terms and conditions that work for your enterprise.Continue Reading

• How to govern your IT outsourcing provider after the ITO deal is done

  The best ITO deals need tweaking as time goes on. Good governance ensures that you and your IT outsourcing provider are on the same page.Continue Reading

• Don't toss data center best practices when managing cloud services

  Cloud computing is different -- but it's not that different. Gartner analyst Mindy Cancila says you already do some of the most critical tasks.Continue Reading

• Track the cost of cloud-based services with better financial management

  Companies that don't monitor the cost of cloud-based services could be in for a nasty surprise, warns Gartner analyst Mindy Cancila.Continue Reading

• Cybersecurity experts: 'Brittle' security systems need overhaul

  Cybersecurity experts urge enterprises to embrace new tools, including micro-virtualization and intelligence-led security.Continue Reading

• Integrating systems of record and systems of engagement

  In this video, BPM expert Ken Lewis says that integration between systems of record and systems of engagement will help companies improve customer-facing processes.Continue Reading