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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
Balancing user experience and mobile data security
Creating a powerful user experience (UX) is the holy grail of mobile app development, according to SearchCIO columnist and former CIO Harvey Koeppel. But the journey there is fraught with obstacles, including managing and designing apps that ... Continue Reading
APM strategy should focus on user experience, not just IT metrics
Application performance management (APM) is more critical than ever in today's app economy. Yet the APM strategy of many CIOs has not kept pace . Here's how to get with the program. Continue Reading
Mastering the cloud contract
Cynthia Nustad recalls a time not that long ago when businesses didn't have much flexibility in negotiating contracts with cloud providers. "Maybe you could negotiate on price or add-ons, but the core service was pretty vanilla and hardened," said ... Continue Reading
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Shifting IT security budgets to attack detection, response
A prevention-focused security strategy isn't foolproof. CIOs need to guide a shift in IT security spending toward attack detection and response. Continue Reading
CIO-turned-CEO endorses change management strategy rooted in Agile
Ken Accardi, former CIO of GE Medical Systems, makes a case for applying concepts from Agile software development to change management in this SearchCIO interview. Continue Reading
Reconciling great user experience with data risks: CIO tips
Harvey Koeppel recounts his quest to deliver great user experience without inviting undue data risks. The journey was not easy.Continue Reading
IT asset management strategy: License compliance and beyond
In this Q&A on IT asset management strategy, read up on what it's like to run afoul of software companies' license compliance requirements and how IoT will impact ITAM.Continue Reading
Building an IT configuration management system: Hard but crucial
An effective configuration management system that documents critical IT systems and services is a crucial prerequisite to successful incident response processes.Continue Reading
What CIOs need to know before delving into enterprise IoT projects
The Monsanto Company, the world's largest seed company, has turned to the Internet of Things to solve one of the food industry's biggest problems: how to feed an extra 2.3 billion people around the world by 2050. The agrochemical company isn't alone...Continue Reading
Negotiating cloud contracts: A new era for CIOs
As cloud spending grows, providers are easing up on the 'my way or the highway' approach. Here's how to negotiate a cloud contract with terms and conditions that work for your enterprise.Continue Reading
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How to govern your IT outsourcing provider after the ITO deal is done
The best ITO deals need tweaking as time goes on. Good governance ensures that you and your IT outsourcing provider are on the same page.Continue Reading
Don't toss data center best practices when managing cloud services
Cloud computing is different -- but it's not that different. Gartner analyst Mindy Cancila says you already do some of the most critical tasks.Continue Reading
Track the cost of cloud-based services with better financial management
Companies that don't monitor the cost of cloud-based services could be in for a nasty surprise, warns Gartner analyst Mindy Cancila.Continue Reading
Cybersecurity experts: 'Brittle' security systems need overhaul
Cybersecurity experts urge enterprises to embrace new tools, including micro-virtualization and intelligence-led security.Continue Reading
Integrating systems of record and systems of engagement
In this video, BPM expert Ken Lewis says that integration between systems of record and systems of engagement will help companies improve customer-facing processes.Continue Reading