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• RPA software harnesses the potential of a digital workforce

  RPA software cuts costs, boosts efficiency and frees employees from mind-numbing tasks. But governance challenges must be faced. Continue Reading

• High-performance computing use cases and benefits in business

  High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit. Continue Reading

• Blockchain and AI combined solve problems inherent in each

  David Petersson explains how blockchain could be used to democratize access to big data -- and make AI breakthroughs the province of many, instead of just a handful of tech giants. Continue Reading

• Capital One's cloud strategy advances to tap emerging tech

  Capital One's cloud strategy continues to evolve as the financial powerhouse taps into emerging tech to improve customer experience. Read the step-by-step details of its journey. Continue Reading

• Free proof-of-concept templates for the CIO

  Do you know what goes into a proof of concept? Or why POCs are done? Learn more about the elements of a POC and get access to free proof-of-concept templates for the CIO in this tip. Continue Reading

• Change management is critical to optimizing a digital workforce

  In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management.Continue Reading

• Managing the automated workplace: Humans vs. chatbots vs. cobots

  Who's afraid of the automated workplace? IBM's Gene Chao answers questions on how chatbots, cobots and AI are impacting jobs and why hybrid labor requires new management skills.Continue Reading

• 21st-century CIO job description puts CIOs in vortex of emerging tech

  The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description.Continue Reading

• Ret. Gen. Stan McChrystal on what's wrong with modern leadership

  Retired four-star Gen. Stan McChrystal talks about how modern leadership needs to change and what leadership means in the age of AI.Continue Reading

• Top 10 SearchCIO videos: IT industry leaders share DX advice

  Get digital transformation strategy advice from IT industry leaders in this roundup of our top 10 most popular SearchCIO videos from 2018.Continue Reading

• Blockchain tutorial for CIOs

  Blockchain, a distributed ledger technology, promises to change how business is done. Learn about the whats, whys and hows of this new technology in our CIO blockchain tutorial.Continue Reading

• BPMS architecture modernizes legacy tech, makes IT more strategic

  The technology of the past put humans on the moon, but it's bringing businesses to a breaking point. Here's why CIOs should consider a BPMS architecture to modernize legacy systems.Continue Reading

• The future of data security threats and protection in the enterprise

  The future of data security faces new threats at an ever-increasing rate. Read one expert's advice on having a data security strategy to assess and manage enterprise data security.Continue Reading

• How can companies build a strategy for monetizing data?

  To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data.Continue Reading

• 6 ways CIOs can make valuation of data a business driver

  Gartner believes data should be on every company's balance sheet. Here are six data valuation models on how CIOs can put a price tag on their data.Continue Reading

• Improving customer experience strategy with digital tweaks vs. transformation

  Improving the customer experience with digital technologies doesn't have to entail full-blown transformation. Here are three organizations that make the case.Continue Reading

• How WPI uses AI in ITSM to improve help desk support

  WPI is using AI in ITSM to route help desk tickets to the most qualified technicians. ITSM automation of this ilk helps users and IT-- but it requires some handholding.Continue Reading

• Staring down cybersecurity risks in the digital organization

  For cybersecurity strategies to be successful, digitized companies must find the balance between the benefits and risks that come with rapidly advancing IT innovation.Continue Reading

• Embedded IT, global talent to define future of IT jobs

  As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe.Continue Reading

• Technology risks: What CIOs should know and steps they can take

  Adopting new tech helps businesses thrive, but CIOs must be aware of accompanying risks. Experts sound off on how new tech continues to muddle the cybersecurity threat landscape.Continue Reading

• CIO on the importance of holistic data collection and analysis methods

  CIO Tammy Bilitzky explains what she means by holistic data collection and analysis methods, and how they ensure accuracy of results and build trust into automated data systems.Continue Reading

• A CIO forges a data strategy plan for creating actionable data

  As CIO of Data Conversion Laboratory, Tammy Bilitzky is responsible for the technology that her organization and its clients need to turn content into actionable data.Continue Reading

• IT service delivery model: CIOs pressured to reinvent the process

  Tech managers are on the hook to reinvent the IT shop, but tools like user self-service, ITSM practices and the rent vs. buy option are helping effect change.Continue Reading

• Forging an IT service catalog management plan to drive business goals

  An IT service catalog management strategy that drives business results requires CIOs to look beyond the provisioning of IT services -- and users to grasp the value of service automation.Continue Reading

• Benefits of ITSM: Use an ITSM portal as gateway to cloud services

  Requiring users to access the cloud via an ITSM portal will reduce spending, explains Andy Sealock in part two of his tip on leveraging the benefits of ITSM in cloud services.Continue Reading

• 5 ways ITSM automation is driving business value

  Current trends in ITSM automation include the adoption of intelligent automation, ITSM as a service, digital labor, artificial intelligence and machine learning.Continue Reading

• Multi-cloud management best practices and pain points

  To reap the benefits of a multi-cloud strategy, CIOs must first have the right skills and processes in place. Here are the multi-cloud management best practices to lead the way.Continue Reading

• Top disadvantages of cloud computing: What CIOs can do

  Andrew Larkin from the Cloud Academy sheds light on cloud computing misconceptions and drawbacks -- including downtime -- and offers best practices for CIOs to address these risks.Continue Reading

• 4 ITSM best practices for managing service vendors

  CIOs must align IT strategy to business KPIs, and so should their service vendors. In this ITSM best practices tip, experts explain how to tie vendor services to business outcomes.Continue Reading

• 4 best practices to maximize the value of your ITSM vendor

  If your ITSM vendor isn't living up to expectations, chances are you're ignoring these four ITSM best practices. ISG's Lois Coatney takes you through them, step by step.Continue Reading

• Cybersecurity education: North Dakota preps future workforce

  North Dakota's CIO is behind a cybersecurity education program that aims to get the state's students up to speed on the essentials of IT security.Continue Reading

• Building a service catalog management strategy: Where to start?

  The IT service catalog is the foundation of an effective ITSM program, but it's a complicated tool and hard to get right. Here's some expert advice on how to get started.Continue Reading

• As IT permeates the business, the service desk role expands

  Don't underestimate the IT service desk. Read about how enterprises are using new ITSM platforms to grow the service desk role and improve business processes across the enterprise.Continue Reading

• Speed, service, solutions are CIO priorities for Arcadis IT exec

  Heading into the final stretch of his first year as CIO, Justin Wright has strong ideas about how to make IT a better partner to the business. Read about his CIO priorities for people, processes and technologies.Continue Reading

• How to become a digital leader: A design company's blueprint

  Arcadis CIO Justin Wright explains how IT is working in tandem with the business to make the firm a digital leader for its construction industry clients.Continue Reading

• What 3 factors go into a winning service management strategy?

  Service management is not a one-off project. In this Ask the Expert, ITSM guru Charlie Miles explicates the three ingredients that separate success from failure.Continue Reading

• McAfee CISO: The importance of a strong cybersecurity culture

  For McAfee CISO Grant Bourzikas, building a strong cyberdefense culture is essential because employees are the first line of defense to avoid rapidly evolving cybersecurity risks.Continue Reading

• McAfee CISO: Leadership buy-in essential to boost cybersecurity

  As online risks continue to evolve, making sure company leadership buys in to efforts to improve cybersecurity posture has become essential, says McAfee CISO Grant Bourzikas.Continue Reading

• CIO roles: Developing 'safe and sound' IT systems

  Digital transformation is having a big influence on the evolution of the CIO role. For one CIO, responsibilities have expanded into ensuring the 'safety and soundness' of IT systems.Continue Reading

• Symantec CIO: Digital transformation plan shaped by cloud, AI

  Read about how SaaS, public cloud, AI and machine learning are driving Symantec's digital transformation in this Q&A with CIO Sheila Jordan.Continue Reading

• Symantec CIO strategy: Add 'extreme value' to the business

  Sheila Jordan's CIO strategy at Symantec focuses on bringing 'extreme value' to the business. Here, she discusses her top six IT priorities for achieving that goal.Continue Reading

• Closing the gap between digital strategy and execution

  Cathy Horst Forsyth, founder of Strongbow Consulting Group, offered advice for bridging the gap between strategy and execution. It starts with cross-organizational alignment.Continue Reading

• Resist 'garbage in, gospel out' doctrine -- defend data quality

  The 'garbage in, gospel out' approach to business analytics may be a valid approach for doing big data projects, but CIOs should resist it for business transformation.Continue Reading

• The benefits of data-driven digital transformation strategies

  At the 2018 MIT CIO Symposium, speaker Frederic Veron discussed why readily available data and previous knowledge can prove invaluable to digital transformation projects.Continue Reading

• Enterprise digital transformation: Leading the charge at Deutsche Bank

  Deutsche Bank CIO Frederic Veron discusses which business departments are leading the enterprise digital transformation charge -- and ones that might be falling behind.Continue Reading

• Law firm makes case for technology-enabled transformation

  Top 100 law firm Jackson Lewis redefines how it provides legal services to clients as part of a technology-enabled transformation overseen by its first-ever chief digital officer.Continue Reading

• Digital transformation tips: How to scale your digital journey

  CIOs looking to scale their digital journey should adhere to four key elements, according to Russell Reynolds Associates' Wolfgang Bauriedel. Learn more in this SearchCIO video.Continue Reading

• How can companies protect against ransomware in the cloud?

  When it comes to ransomware attacks, cloud storage is not foolproof. CyberSight's Hyder Rabbani offers tips about how to address cloud ransomware threats.Continue Reading

• Got questions? Get them answered -- and make better data-driven business decisions

  Companies today want to make data-driven business decisions, but huge volumes data could lead them astray. So could huge volumes of questions about the data. Rue La La's CTO has tips for countering ...Continue Reading

• Equinix expands amid a flourishing data center services market

  In this Q&A, Equinix exec Ryan Mallory discusses his company's moves to meet growing demand for data center services and interconnectivity.Continue Reading

• The intelligent enterprise blends tech savvy, business smarts

  To keep up with the ever-quickening pace of enterprise tech development, companies need the right combination of brains and brawn, says Equinix exec Ryan Mallory in this Q&A.Continue Reading

• Rue La La CTO: Don't let data poisoning impair business health

  If not treated properly, data can corrupt agendas, spur endless arguments and narrow thinking, the e-commerce company's Anthony Accardi says.Continue Reading

• At CyrusOne, a look at the expanding role of a CIO

  Being head of IT isn't the gig it used to be, says Blake Hankins, CIO of data center provider CyrusOne, in this Q&A. Today, the job of CIO is about making partnerships -- and having business know-how.Continue Reading

• Data center industry growth drives expansion, cloud use at CyrusOne

  More devices and lots more data is good news for the data center industry and CyrusOne, says CIO Blake Hankins. In this Q&A, he discusses the company's buildup and his department's cloud use.Continue Reading

• CISO soft skills in demand as position evolves into leadership role

  Cybersecurity industry veteran Joan Pepin discusses how the evolution of the CISO role has made soft skills essential to thrive in the information security field.Continue Reading

• CISO: Data integrity and confidentiality are 'pillars' of cybersecurity

  When it comes to protecting online info, one cybersecurity veteran says the role of a CISO is to first incorporate processes that maintain data integrity and confidentiality.Continue Reading

• Informatica enlists cloud workload protection platform for 'zero-trust' IT security

  To secure its immense cloud operations, Informatica looks to a new tool, a cloud workload protection platform by Aporeto, with a deny-all approach to server access.Continue Reading

• The need for mainframe work continues amid staff shortages

  The need for mainframe work continues as important applications continue to reside on these computing machines, but staff shortages are an issue in maintaining big iron's health.Continue Reading

• CIOs dissect what makes their artificial intelligence projects tick

  AI has been described as the ultimate disruptor. These three IT leaders are prepping for the shake-up with artificial intelligence projects designed to harness that potential.Continue Reading

• Readying your IT shop for RPA software

  IT's role in an RPA implementation varies depending on the scope of the project and the company's enterprise architecture. Here's how Fannie Mae, Duke Energy and Abbyy handle RPA.Continue Reading

• Machine learning use cases, touch-text-talk on Box CIO's to-do list

  Intuitive interfaces, automating menial work so people can focus on big ideas, finding AI and machine learning use cases -- Box CIO Paul Chapman's to-do list is awesome.Continue Reading

• Box CIO talks IT innovation and pressures in an 'all-cloud' environment

  Box CIO Paul Chapman discusses the demands of running IT at a company that was 'born digital' and why an 'all-cloud' environment doesn't preclude having to manage legacy IT.Continue Reading

• From phishing attempt circumvention to AI, new CIO has a big job

  As the new CIO at Snow Software, Alastair Pooley is taking on a range of priorities, from helping the business to recognize a phishing attempt to exploring AI for customer support.Continue Reading

• Voxbone tech chief: Customer service is the new job of CIO

  The job of CIO is changing all right, and cloud computing is hastening that transition. Today, IT leaders are using cloud to solve old problems -- and form new bonds with the business.Continue Reading

• How cloud is changing the role of the CIO today

  Cloud has had a colossal impact on IT -- for starters, it's changed how it works and what it can pull off. And its effect on the role of the CIO today is no less transformational.Continue Reading

• Webcast: Incorporating log data analysis with incident management

  Log data analysis has evolved in recent years and can prove invaluable to security incident management. Jeffrey Ritter presents a webcast showcasing this evolution.Continue Reading

• Eying lower costs of cloud computing, Informatica to curb overbuying resources

  Overprovisioning pushes up the costs of cloud computing. But stopping the practice completely would result in damage of a different sort.Continue Reading

• Quest for resilience turns up ransomware backup strategy

  Waste Industries found an unexpected benefit in a software project that aimed to make data always available: a ransomware backup strategy.Continue Reading

• Needed for a future near you: More precise, efficient IT

  Pundits have said it: Building a more efficient IT is crucial against a backdrop of digital rivals. One IT leader is working hard at it. Here's to following his lead.Continue Reading

• Cybersecurity's shortage of skills leaves IT projects vulnerable

  A recent study found that as IT projects proliferate, cybersecurity's shortage of skills is leaving tech vulnerable. Analyst and study author Jon Oltsik explains in this Q&A.Continue Reading

• Relentless AI cyberattacks will require new protective measures

  AI cyberattacks won't be particularly clever; instead, they'll be fast and fierce. Carnegie Mellon University's Jason Hong explains in this episode of 'Schooled in AI.'Continue Reading

• How to prep for the GDPR breach notification rule

  As companies prep for GDPR compliance, its breach notification rule is making waves. Csaba Krasznay, security evangelist at Balabit, discusses how to prep for Article 33 of GDPR.Continue Reading

• Red Hat CIO talks open hybrid cloud, next-generation IT

  Deploying his company's open hybrid cloud product, preparing for next-generation IT, building an 'inclusive meritocracy' -- Red Hat CIO Mike Kelly talks turkey with SearchCIO.Continue Reading

• IT areas of focus in 2018 include outcome-based security services, data lakes

  Rahul Singh, managing director at IT outsourcing advisory Pace Harmon, dissects the 2018 trends in three important IT areas for CIOs.Continue Reading

• CIO: Adaptability essential to modernize IT structure

  Darin Morrow discusses how he achieves one of his primary goals as Cricket Wireless CIO: Ensuring the company's IT structure defines and continuously improves business processes.Continue Reading

• HR and IT, better together

  HR leaders like BMC's Monika Fahlbusch are partnering with CIOs as companies find that technology is key to attracting and managing talent, as well as streamlining HR management.Continue Reading

• A CIO's essential guide to mobile business strategy

  Enterprise mobility creates numerous logistical questions for businesses. In this Essential Guide, get news and advice to help implement a successful mobile business strategy.Continue Reading

• CIO playbook for 2018: Leading analysts break down the trends

  Cloud consolidation. Investing in the network. RPA. API management. These are among the issues CIOs ought to be paying attention to in 2018, according to leading analysts.Continue Reading

• Incorporating security is the next step in the evolution of DevOps

  As the evolution of DevOps continues, security measures are being integrated into product development processes. Will DevSecOps live up to its promise for enterprises?Continue Reading

• CIOs, the age of the algorithm takes hold -- for better and worse

  Tom Davenport and Bill Franks from the International Institute for Analytics give their expert opinions on where analytics is headed in 2018.Continue Reading

• Most popular SearchCIO videos for IT industry leaders in 2017

  Get cutting-edge technology strategy insight straight from IT industry leaders in this countdown of our top 10 most popular SearchCIO videos from 2017.Continue Reading

• Ten years on, SaaS provider's aim is improving cybersecurity

  A goal set by acquired cloud company Sonian is improving cybersecurity, whether through IT security frameworks or features in its service, co-founder says.Continue Reading

• More potential attack vectors complicate wearable device security

  To ensure wearable device security, organizations can no longer get by with aged approaches, said Boeing's Brian Laughlin.Continue Reading

• How to fill a CISO position in the digital age: Think cloud

  As companies move IT operations to the cloud, the chief cybersecurity role is changing, too, says cloud provider Sonian's Greg Arnette.Continue Reading

• A cloud provider ruminates on the role of a CISO

  Sonian, a recently acquired cloud application provider, discusses the role of a CISO, emerging cloud security positions and changes on the horizon.Continue Reading

• Wearable project success hinges on cross-functional team input

  Boeing's Brian Laughlin explains why a cross-functional team that provides strategic input is essential to a successful wearable project.Continue Reading

• Push for public, private sector cybersecurity cooperation continues

  Efforts to establish public and private sector cybersecurity cooperation have stalled in recent years, but high-profile incidents could be turning the tide.Continue Reading

• Dropbox CIO Sylvie Veilleux on taking IT from 'good to great'

  What's it like to be the first CIO at one of the world's most valuable startups? For Dropbox CIO Sylvie Veilleux it's about making IT 'easy to work with' -- and indispensable.Continue Reading

• Setting up a service automation framework

  In this third tip in a series on service automation, the global CIO searches for and finds a service automation framework.Continue Reading

• Hybrid IT environment requires hybrid cybersecurity

  As more organizations turn to a combination of cloud-based and on-premises systems, protecting data in a hybrid IT environment requires a fresh look at cybersecurity strategy.Continue Reading

• Assemble your toolbox for distributed decision-making

  If your organization has a distributed workforce, it needs to figure out how to optimize distributed decision-making. Joseph Flahiff lays out the fundamentals.Continue Reading

• A CTO offers advice on managing acquisition risks

  An ambitious project to modernize legacy software has added IT prowess and is driving innovation. One unforeseen consequence? Acquisitions are up, and so are acquisition risks.Continue Reading

• GE digital thread now runs through a 'hub' customer database

  GE has rolled out the first phase of digital transformation for its sales function, creating a central customer database and devising governance standards for customer data.Continue Reading

• Data center disasters: Preparing for the improbable

  Data center disasters come in all shapes and sizes, as IT expert Dan Morris knows from firsthand experience. Here's how he advises CIOs to prepare for the unknown.Continue Reading

• Nationwide CIO readies IT workforce for 'inevitable future'

  Susan Gueli, CIO of infrastructure and operations at Nationwide, explains how she helps ensure the company's IT workforce is up to the challenge of digital transformation.Continue Reading

• ITSM strategy for an agile, secure digital transformation

  As digitization forces companies to rethink IT ops, CIOs are learning that a successful ITSM strategy creates a delicate balance between reliability, agility and speed.Continue Reading

• Is there a data doctor in the house? Accenture nominates the CFO

  Crippled by data quality problems, U.S. companies need to find a cure fast. Accenture's Athena Reilly argues the data doctor of choice is the company's CFO.Continue Reading

• For Airbnb, data democratization is a strategic advantage

  Home-rental site Airbnb recognized the value of data from its start. Then it built tools and developed training to democratize data, turning employees into data scientists.Continue Reading

• Cybersecurity basics still a key component in managing digital risks

  Securing the digital enterprise is becoming increasingly complex, but companies should not forget the cybersecurity basics and tap into the power of its available technology, people and processes.Continue Reading

• Business is center stage in Wayfair's self-service BI strategy

  Wayfair's Nathan Kollett discusses the company's self-service BI strategy and the internal processes and structure that allow BI to thrive.Continue Reading