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Small business infrastructure and operations

• Turning paper-and-pencil processes into digital assets triples growth

  An IT leader makes technology a core competency and drives revenue by turning handwritten products into digital assets. Continue Reading

• Is managing BYOD policy a waste of the CIO's time?

  Is BYOD policy a CIO's problem? Three mobility experts weigh in on whether CIOs shouldn't sweat BYOD but focus on the bigger fish they have to fry. Continue Reading

• IT users are now consumers -- and the path to customer satisfaction

  IT users are now really consumers, and providing them with the technology they crave is the fast path to divining and satisfying customer needs. Continue Reading

• Sustainable IT strategy drives socially responsible business practices

  As businesses confront a world with rising energy costs and shrinking resources, a sustainable IT strategy can be a key enabler for change. Continue Reading

• Free IT organizational structure chart templates for the CIO

  Use these free IT organizational structure chart templates to illustrate the relationships and hierarchy between various IT roles in your enterprise. Continue Reading

• IT Leadership Awards move beyond business process improvement

  Our IT Leadership Awards look for innovative ideas in business process improvement that answer unspoken organizational needs.Continue Reading

• Steps CIOs can take to harness digital disruption

  How does a CIO get involved in digital disruption? Analyst Nigel Fenwick offers a framework.Continue Reading

• Unified communications systems can be boon for SMB budgets

  For collaborative potential and cost savings, unified communications systems are worth embracing for SMB and midmarket businesses.Continue Reading

• CIOs must craft a hiring strategy for the 'perfect storm'

  Crafting an IT hiring strategy has rarely been easy. Today, CIOs are facing a confluence of three pressures that make the job even harder.Continue Reading

• Incentive-based pricing models for your next IT outsourcing contract

  Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help.Continue Reading

• Data virtualization plays big in Gartner's future IT trend predictions

  Data virtualization is king: Gartner analyst David Cappuccio predicts five big IT trends for the next five years.Continue Reading

• Gartner makes predictions on the future of information technology

  Gartner analyst David Cappuccio lists top ten trends in the future of information technology.Continue Reading

• The rise of the chief data officer

  Whether you do the job yourself or work alongside the person who does it, the one executive role CIOs must be aware of in 2013 is chief data officer.Continue Reading

• IT service catalog best practices: Is not having one key to better IT?

  Executives talk a lot about IT service catalog best practices, but what if the best approach is not having one? Consultant John Weathington explains.Continue Reading

• Radical change or incremental steps? Digital disruption is both

  Digital disruption is associated with speed and surprise. But CIOs need to know that incremental change also has strong disruptive potential.Continue Reading