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Digital business transformation and innovation

• AI transparency: What is it and why do we need it?

  While organizations are utilizing AI technology, there isn't a clear understanding of how it works. Here, we explore the benefits and drawbacks of the lack of transparency in AI. Continue Reading

• Emotion AI shows promise for IT leaders in the enterprise

  Although still in its infancy, experts have no doubt that artificial emotional intelligence will be of great value. Here's why your organization should develop a strategy. Continue Reading

• Successful digital ecosystems depend on cloud services

  Business models are changing in the digital age, requiring companies to create sometimes unexpected partnerships, enabled by the widespread availability of cloud services. Continue Reading

• What is RPA? Everything you need to know

  Robotic process automation technology is software that can be trained to mimic routine, labor-intensive tasks performed by humans. Continue Reading

• business process management software

  Business process management software (BPMS) helps companies design, model, execute, automate and improve a set of activities and tasks that, when completed, achieve an organizational goal. Continue Reading

• Definitions to Get Started

  • What is RPA? Everything you need to know
  • business process management software
  • business process automation (BPA)
  • CIO (Chief Information Officer)

  • digital transformation
  • Chief Digital Officer (CDO)
  • blockchain
  • competitive advantage

  View All Definitions

• The evolution of RPA, from macros to process transformation

  RPA evolved from technology debuted in the 1950s and '60s and was developed to today's standards by the industry's leading vendors. It's future? Think AI.Continue Reading

• The rise of RPA bots and the role of C-level decision makers

  According to new research, there will be 3 million RPA bots running in the enterprise in 2020. As RPA bots proliferate, C-level decision makers must take steps to ensure their RPA programs deliver tactical and strategic benefits. Check out this ...Continue Reading

• business process automation (BPA)

  Business process automation (BPA) is the use of technology to complete business processes with minimal human intervention.Continue Reading

• AR headsets: 5 tips to get you started

  Still in their adolescence, augmented reality headsets are poised for a growth spurt. Will you be ready? Here are some tips for a successful deployment.Continue Reading

• The CIO role, from IT operator to business strategist

  The CIO position has changed dramatically since its inception 40 years ago. This in-depth review traces the job's evolution and explains what is required of the CIO role today.Continue Reading

• CIO (Chief Information Officer)

  A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation.Continue Reading

• digital transformation

  Digital transformation (DX) is the adoption of new technologies to improve an organization's processes, products and services. According to a recent survey, digital transformation and the ability to compete against born-digital organizations is the ...Continue Reading

• Chief Digital Officer (CDO)

  A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and ...Continue Reading

• 4 steps to a blockchain implementation

  If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs.Continue Reading

• AI in IT infrastructure transforms how work gets done

  Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help.Continue Reading

• Build a digital transformation strategy with software at its core

  What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done.Continue Reading

• When does the state of quantum computing become relevant for CIOs?

  What do CIOs need to know about the state of quantum computing? Forrester Research provides some guidance.Continue Reading

• The shift to edge computing is happening fast -- here's why

  Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why.Continue Reading

• blockchain

  Blockchain is a type of distributed ledger for maintaining a permanent and tamper-proof record of transactional data.Continue Reading

• High-performance computing use cases and benefits in business

  High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit.Continue Reading

• Free IT mission statement examples for CIOs

  These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals.Continue Reading

• How automating feature engineering can help data scientists

  Feature Labs CEO Max Kanter explains how automating feature engineering for machine learning can help data scientists and why CIOs should care.Continue Reading

• Improve your digital transformation plan: 3 tips from EY's Jeff Wong

  EY's chief innovation officer believes a successful digital transformation plan rests on building an ecosystem of internal champions and outside experts who don't think alike.Continue Reading

• In a hot RPA market, the 'rule of five' keeps CIOs focused on use cases

  The robotic process automation market is advancing at a rapid clip. "Market growth is exceeding our greater than 50% CAGR to get from $500 million to $2.8 billion in five years," said Craig Le ...Continue Reading

• AR headsets in the enterprise: An expert perspective

  In his book, The Fourth Transformation, Shel Israel makes the argument that augmented reality -- the superimposition of digital information on the real world -- is the next technology innovation ...Continue Reading

• Chief data officer role today: Less on defense, more on offense

  Customer experience is front and center for every member of the C-suite today -- from the CEO down. That goes for the chief data officer role, too. CDOs were once seen as the high stewards of data ...Continue Reading

• How to start a blockchain project: Questions for IBM's Jerry Cuomo

  A blockchain project starts with a belief that business needs to be done in a different way. Here's what happens next, including the role CIOs play in a blockchain journey.Continue Reading

• Data strategy: Healthcare industry puts big data, AI to work

  A well-crafted data strategy can do wonders for the healthcare industry and its patients. Beth Israel Deaconess Care Organization CIO Bill Gillis explains in this video Q&A.Continue Reading

• Digital transformation program: How to drive business success

  When embarking on their digital transformation journey, CIOs must first understand the problems they are trying to solve. CIO Bill Gillis explains why.Continue Reading

• Gartner on blockchain: Questions to ask and lots of caveats

  It's immature, misunderstood, untested in the enterprise, risk-laden -- and needs to be on the CIO agenda. Gartner's Nick Heudecker frames the blockchain questions you should be asking.Continue Reading

• Fostering human-machine collaboration is a CIO's job

  Uncover why human-machine collaboration was singled out in a Forrester Research report that says it's time for enterprises to embrace AI in the workplace -- and IT has a special role to play.Continue Reading

• Tackling security debt: The role of risk register, patch management

  In this Q&A, Akamai's Dave Lewis offers pointers on how to address security debt and also discusses how organizations can avoid incurring such debt.Continue Reading

• Security debt: Why you should pay attention

  Akamai's Dave Lewis -- a speaker at the upcoming RSA Conference 2018 -- discusses how organizations build security debt over time and its potential risks.Continue Reading

• Readying your IT shop for RPA software

  IT's role in an RPA implementation varies depending on the scope of the project and the company's enterprise architecture. Here's how Fannie Mae, Duke Energy and Abbyy handle RPA.Continue Reading

• Crypto-agility: Strategies and best practices to get there

  Staying crypto-agile is vital for data security. Venafi's Paul Turner discusses how to establish crypto-agility and the need for creating an inventory of cryptographic assets.Continue Reading

• Artificial intelligence strategies tackle 'reasonable goals' -- not moonshots

  The Gartner Data & Analytics Summit I've been writing about recently was filled with prescriptive advice for data analytics leaders. Much of that advice, unsurprisingly, was focused on the ...Continue Reading

• Who needs a tech futurist? In today's world, you do

  A Chicago consulting outfit hires a tech futurist to help clients prepare for the fast-coming next waves of technology. But looking at the future to prepare today isn't just for consultants.Continue Reading

• AI in the enterprise: A framework for success

  Developing an AI use case that lays out what the project will cost, the value it will provide and the potential risks it will bring can be a head scratcher for CIOs. AI in the enterprise is ...Continue Reading

• competitive advantage

  Competitive advantage is the favorable position an organization seeks in order to be more profitable than its rivals.Continue Reading

• IT goals for 2018: Five CIO must-dos

  Niel Nickolaisen closes the books on 2017 and lays out IT objectives for 2018. Flexible architecture and bleeding-edge tech, along with building your business cred, loom large.Continue Reading

• Your digital transformation initiative is probably not future-proof

  A digital transformation initiative will fail if you simply dump new tech into an old tech black box, says expert Dan Morris. His readiness checklist points the way forward.Continue Reading

• hackathon

  A hackathon, also known as a codefest, is a social coding event that brings computer programmers and other interested people together to improve upon or build a new software program.Continue Reading

• CIO: The benefits, potential pitfalls of wearable tech projects

  For CIO Bradd Busick, the implementation of wearable tech projects can provide huge business benefits – if you know the mistakes to avoid along the way.Continue Reading

• Preparation vital to implementing enterprise wearable technology

  Integration of enterprise wearable technology can help companies achieve a variety of IT process goals, but experts say it's vital to develop exactly what these goals are first.Continue Reading

• Effective drone plan must overcome the 'burden of adoption'

  Anil Nanduri, VP at Intel's drone group, discusses the way drones use is disrupting digital business processes and the CIO's role in developing an organization's drone plan.Continue Reading

• 'Proof of value' -- not proof of concept -- key to RPA technology

  Companies interested in robotic process automation (RPA) technology get fixated on proving it works, not its business value. Here's how to fix that.Continue Reading

• transactional leadership

  Transactional leadership is a leadership style where the executive relies on rewards and punishments to achieve optimal job performance from his or her subordinates.Continue Reading

• Running Agile at scale: Three challenges

  CEB: To implement Agile at scale, CIOs will need to educate product managers, seek nontraditional sources of funding and become Agile ambassadors.Continue Reading

• Break the bottleneck with this new IT/business engagement model

  CIO teams need to interact more directly with business stakeholders -- from the digital sophisticates to the digital naïfs. Here are five elements of a new business engagement model.Continue Reading

• Digital transformation strategy: The role of marketing and IT

  In this SearchCIO video, CTO Don Shuerman gives advice on starting a digital transformation strategy and explains the importance of working with the marketing team.Continue Reading

• Digital labor: What forward-looking CIOs should know

  In this Q&A, ISG Insights analyst Stanton Jones describes the various types of digital labor and offers pointers for CIOs on how to start deploying it.Continue Reading

• How two CIOs define digital

  Digital transformation means different things to different departments, according to new research out of Deloitte LLP. Marketing, sales, customer service and even finance often see digital as ...Continue Reading

• Achieve digital success: Takeaways from CEB's Summit for IT Leaders

  Faster IT operating models, companywide change, new hires: The CEB Summit for IT Leaders maps out the steps to digital success.Continue Reading

• balanced scorecard

  The balanced scorecard is a management system aimed at translating an organization's strategic goals into a set of performance objectives that, in turn, are measured, monitored and changed if necessary to ensure that the organization's strategic ...Continue Reading

• Blockchain use cases and how to get going

  Blockchain observers talk a lot about the widespread impact the technology will have on various industries, but pinpointing use cases and putting them into action isn't so easy. In July's CIO Decisions, dive into potential blockchain use ...Continue Reading

• Blockchain tech and the consumer use case

  Microsoft has been working closely with its large enterprise customers to help them map out blockchain strategies. But, as you might expect, the company is not ignoring blockchain in the consumer ...Continue Reading

• Blockchain use cases, private vs. public debate engross community

  The blockchain industry is hashing out how to determine a good blockchain use case, debating the usefulness of private blockchains and mapping out how regulators might benefit.Continue Reading

• Dow Jones' innovation projects: Idea generation, execution

  Dow Jones' chief innovation officer, Edward Roussel, talks about the idea solicitation process and how his team works with the company's IT department.Continue Reading

• Dow Jones' business innovation process: Set goals, measure success

  Dow Jones takes a two-pronged approach to managing business innovation: First, set clear goals to solve business problems and second, don't be afraid to experiment with new tech.Continue Reading

• A crash course in 3D thinking for the enterprise

  The 3D printing market may be nascent, but CIOs should start to prepare the enterprise for the emerging technology. According to Shawn DuBravac, chief economist and director of research at Consumer ...Continue Reading

• 3D printing prepares to grow beyond rapid prototyping

  Three-dimensional printers aren't exactly a new technology. "It's 30 years old," said Pete Basiliere, a Gartner analyst who's covered the 3D printing market for years. The most widespread and ...Continue Reading

• project planning

  Project planning is a discipline for stating how to complete a project within a certain timeframe, usually with defined stages, and with designated resources.Continue Reading