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Bring yourself up to speed with our introductory content.
value-sensitive design (VSD)
Value-sensitive design (VSD) is a concept that advocates the consideration of human principles and standards when planning technology. Continue Reading
ephemeral messaging
Ephemeral messaging is the mobile-to-mobile transmission of multimedia messages that automatically disappear from the recipient's screen after the message has been viewed. Continue Reading
digital labor
Digital labor is work that is performed by robotic process automation (RPA) systems. Continue Reading
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systems of engagement
Systems of engagement are decentralized IT components that incorporate technologies such as social media and the cloud to encourage and enable peer interaction. Continue Reading
labor arbitrage
Labor arbitrage is the practice of searching for and then using the lowest-cost workforce to produce products or goods. Continue Reading
software license
A software license is a document that provides legally binding guidelines for the use and distribution of software.Continue Reading
4 basic types of business risks in the enterprise
As part of enterprise risk management, companies can mitigate many types of business risks by focusing on the underlying factors of people, processes, technologies and facilities.Continue Reading
ISO 31000 vs. COSO: Comparing risk management standards
ISO 31000 and the COSO ERM framework are the two most popular risk management standards. Here's what they include and some of their similarities and differences.Continue Reading
Risk appetite vs. risk tolerance: How are they different?
Risk appetite and risk tolerance are important risk terms that are related but not the same. Here's the difference, plus examples of risk appetite and risk tolerance statements.Continue Reading
Top 12 risk management skills and why you need them
Risk management is necessary at all levels of a business. Here are some skills needed to be a successful risk manager.Continue Reading
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enterprise risk management (ERM)
Enterprise risk management is the process of planning, organizing, directing and controlling the activities of an organization to minimize the deleterious effects of risk on its capital and earnings.Continue Reading
key risk indicator (KRI)
A key risk indicator (KRI) is a metric for measuring the likelihood that the combined probability of an event and its consequence will exceed the organization's risk appetite and have a profoundly negative impact on an organization's ability to be ...Continue Reading
Risk Management Framework (RMF)
The Risk Management Framework (RMF) is a template and guideline used by companies to identify, eliminate and minimize risks.Continue Reading
risk management specialist
A risk management specialist is a role appointed within organizations to identify potential risks that might negatively affect the business.Continue Reading
Implementing an enterprise risk management framework
A well-designed, all-inclusive ERM framework provides enterprises with a playbook to avert corporate disasters, generate competitive advantages and create business opportunities.Continue Reading
Risk management process: What are the 5 steps?
While many organizations understand they must manage risk, implementing a risk management process is not always straightforward. Follow these five steps to ensure success.Continue Reading
corportal (corporate portal)
Corportals, short for corporate portals, are sometimes referred to as enterprise information portals and are used by corporations to build their internal web presence by leveraging a company's information resources.Continue Reading
chief trust officer
A chief trust officer in the IT industry is an executive job title given to the person responsible for building confidence around the use of customer information.Continue Reading
integration server
An integration server is a type of computer server that facilitates the interaction between different operating systems (OSes), services and applications across an enterprise IT environment.Continue Reading
demand shaping
Demand shaping is an operational supply chain management (SCM) strategy where a company uses tactics such as price incentives, cost modifications and product substitutions to entice customers to purchase specific items.Continue Reading
Business Process Management Initiative (BPMI)
Established in August 2000, the Business Process Management Initiative (BPMI) is a non-profit organization that exists to promote the standardization of common business processes, as a means of furthering e-business and B2B development.Continue Reading
ebXML (Electronic Business XML)
EbXML (Electronic Business XML or e-business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data.Continue Reading
data monetization
Data monetization is the act of turning corporate data into currency.Continue Reading
XACML (Extensible Access Control Markup Language)
XACML (Extensible Access Control Markup Language) is an attribute-based access control policy language (ABAC) or XML-based language, designed to express security policies and access requests to information.Continue Reading
project scope
Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, tasks, costs and deadlines.Continue Reading
Project planning: What is it and 5 steps to create a plan
Project planning is a discipline addressing how to complete a project in a certain timeframe, usually with defined stages and designated resources.Continue Reading
business process management (BPM)
Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, applying improvements, monitoring the improved process and continually optimizing it.Continue Reading
coopetition (co-opetition)
Coopetition is a business strategy that uses insights gained from game theory to understand when it is better for competitors to work together.Continue Reading
Top 10 promising 5G use cases CIOs should know
The technological advantages 5G presents are well known. The hard part for business leaders is choosing where 5G implementation can be the difference maker for their organization.Continue Reading
core competency (core competencies)
For any organization, its core competency refers to the capabilities, knowledge, skills and resources that constitute its 'defining strength.'Continue Reading
3 enterprise uses for virtual reality
As enterprise adoption of virtual reality increases, CIOs are choosing the best ways to use the technology to gain a competitive edge. Here are three use cases to consider.Continue Reading
e-procurement (supplier exchange)
Electronic procurement, also known as e-procurement or supplier exchange, is the process of requisitioning, ordering and purchasing goods and services online.Continue Reading
Agile Project Management (APM)
Agile Project Management (APM) is an iterative approach to planning and guiding project processes that breaks them down into smaller cycles called sprints, or iterations.Continue Reading
cognitive automation
Cognitive automation describes diverse ways of combining artificial intelligence (AI) and process automation capabilities to improve business outcomes.Continue Reading
ROI (return on investment)
Return on investment, or ROI, is a mathematical formula that investors can use to evaluate their investments and judge how well a particular investment has performed compared to others.Continue Reading
What is digital transformation?
Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies.Continue Reading
metered services (pay-per-use)
Metered services (also called pay-per-use) are any type of payment structure in which a customer has access to potentially unlimited resources but only pays for what they actually use.Continue Reading
nearshore outsourcing
Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than an organization's country.Continue Reading
Six Sigma
Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them.Continue Reading
CVO (Chief Visionary Officer)
The Chief Visionary Officer (CVO) is a newer title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into the ...Continue Reading
balanced scorecard
The balance scorecard (BSC) is a management system aimed at translating an organization's strategic goals into a set of organizational performance objectives that, in turn, are measured, monitored, and changed if necessary to ensure that an ...Continue Reading
CIO job description: Chief information officer responsibilities
Learn about the role of the chief information officer, including daily responsibilities, necessary skills and how the role is evolving in the digital age.Continue Reading
globalization
Globalization is the process by which ideas, goods and services spread throughout the world.Continue Reading
Gramm-Leach-Bliley Act (GLBA)
The Gramm-Leach-Bliley Act (GLB Act or GLBA), also known as the Financial Modernization Act of 1999, is a federal law enacted in the United States to control the ways financial institutions deal with the private information of individuals.Continue Reading
5 tips to successfully implement blockchain for businesses
Learning how to implement blockchain requires a clear understanding of the technology's decentralized ecosystem. Following these guidelines will help simplify your approach.Continue Reading
big data as a service (BDaaS)
Big data as a service (BDaaS) is the delivery of data platforms and tools by a cloud provider to help organizations process, manage and analyze large data sets so they can generate insights in order to improve business operations and gain a ...Continue Reading
B2B (business-to-business)
B2B (business-to-business), a type of electronic commerce (e-commerce), is the exchange of products, services or information between businesses, rather than between businesses and consumers (B2C).Continue Reading
7 must-know blockchain trends for 2021
Blockchain-driven tokenization, identity management and decentralized finance are poised to transform business -- to say nothing of cryptocurrency's newfound credibility.Continue Reading
blockchain
Blockchain is a record-keeping technology designed to make it impossible to hack the system or forge the data stored on it, thereby making it secure and immutable.Continue Reading
distributed ledger technology (DLT)
Distributed ledger technology (DLT) is a digital system for recording the transaction of assets in which the transactions and their details are recorded in multiple places at the same time.Continue Reading
security audit
A security audit is a systematic evaluation of the security of a company's information system by measuring how well it conforms to an established set of criteria.Continue Reading
What are the 4 different types of blockchain technology?
Public, private, hybrid or consortium, each blockchain network has distinct pluses and minuses that largely drive its ideal uses -- and will determine which one is best for you.Continue Reading
IT project manager
An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals.Continue Reading
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM.Continue Reading
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project.Continue Reading
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow.Continue Reading
decision support system (DSS)
A decision support system (DSS) is a computer program application used to improve a company's decision-making capabilities.Continue Reading
Hyperledger
Hyperledger is an open source project created to support the development of blockchain-based distributed ledgers.Continue Reading
digital process automation
Digital process automation (DPA) uses low-code development tools to automate processes that can span multiple applications.Continue Reading
RPA vs. BPA vs. DPA: Compare process automation technologies
Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences.Continue Reading
business process outsourcing (BPO)
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business task.Continue Reading
C-Level (C-Suite)
C-level, also called the C-suite, is a term used to describe high-ranking executive titles in an organization.Continue Reading
robotic process automation (RPA)
Robotic process automation (RPA) is a technology that mimics the way humans interact with software to perform high-volume, repeatable tasks.Continue Reading
hyperautomation
Hyperautomation is a framework and set of advanced technologies for scaling automation in the enterprise; the ultimate goal of hyperautomation is to develop a process for automating enterprise automation.Continue Reading
How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility.Continue Reading
cyber threat hunter (cybersecurity threat analyst)
A cyber threat hunter, also called a cybersecurity threat analyst, proactively identifies security incidents that may go undetected by automated security tools such as malware detectors and firewalls.Continue Reading
transformational leadership
Transformational leadership is a management philosophy that encourages and inspires employees to innovate and develop new ways to grow and improve the path to a company's future success.Continue Reading
7 online digital transformation courses and certifications
We've compiled a list of the best paid online digital transformation courses and certification programs for business leaders seeking to gain a competitive edge in the digital age.Continue Reading
10 must-read digital transformation books in 2021
If you're searching for a book on digital transformation that addresses your business needs, look no further. We've compiled a list of 10 of the most popular books out there.Continue Reading
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement.Continue Reading
6 tips for digital transformation budget planning
Digital transformation budgets require different processes than traditional business or IT budgets. Here's what to bear in mind when budgeting for DX.Continue Reading
Build a digital transformation roadmap in 6 steps
Digital transformation, done right, is the key to business survival. Build a roadmap to digital business model success by following this in-depth, six-step template.Continue Reading
value chain
A value chain is a concept describing the full chain of a business's activities in the creation of a product or service -- from the initial reception of materials all the way through its delivery to market, and everything in between.Continue Reading
Building a digital transformation team: 8 essential roles
Who needs to be on your digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and explains why they're important.Continue Reading
3 steps to recalibrate a strategic IT roadmap
Business leaders must reevaluate their IT roadmap to ensure it aligns with today's growing landscape. Deloitte's IBM Alliance Lead Terri Cobb shares three steps to help get started.Continue Reading
What CIOs need to know about RPA in IT operations
We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments.Continue Reading
mPOS (mobile point of sale)
An mPOS (mobile point-of-sale) is a smartphone, tablet or dedicated wireless device that performs the functions of a cash register or electronic point-of-sale terminal (POS terminal) wirelessly.Continue Reading
SWOT analysis (strengths, weaknesses, opportunities and threats analysis)
SWOT analysis is a framework for identifying and analyzing an organization's strengths, weaknesses, opportunities and threats -- which is what makes up the SWOT acronym.Continue Reading
4 reasons to involve CISOs in mergers and acquisitions planning
As mergers and acquisitions go virtual due to COVID-19, the C-suite should include CISOs to help identify security risks, expedite cyber processes, review the new threat landscape and more.Continue Reading
e-commerce
E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.Continue Reading
Sarbanes-Oxley Act
The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies.Continue Reading
IT strategy (information technology strategy)
IT strategy (information technology strategy) is a comprehensive plan that outlines how technology should be used to meet IT and business goals.Continue Reading
Cloud and data considerations for new business models
Enterprises need to manage complex data structures in the cloud without sparing security and compliance. Here's what companies need to consider as they move to embrace cloud adoption.Continue Reading
disruptive innovation
Disruptive innovation is the introduction of a product or service into an established industry that performs better and, generally, at a lower cost than existing offerings, thereby displacing the market leaders in that particular market space and ...Continue Reading
How to develop a technology strategy
Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading
An introduction to intelligent document processing for CIOs
With IDP, enterprises can bring documents into automation workflows, which can help reduce document processing time and save on operational costs. Read more about its value here.Continue Reading
Why CIOs need to establish an automation CoE
With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why.Continue Reading
Is your company's IT governance strategy cloud ready?
As companies prepare to migrate to the cloud, they need to review their IT governance strategy before making any decisions to ensure there won't be any issues later.Continue Reading
CIO (Chief Information Officer)
A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation.Continue Reading
data collection
Data collection is the systematic approach to gathering and measuring information from a variety of sources to get a complete and accurate picture of an area of interest.Continue Reading
device ID (device identification)
A device ID (device identification) is a distinctive number associated with a smartphone or similar handheld device.Continue Reading
5 blockchain use cases in finance that show value
Blockchain is continuing to grow in the enterprise, with organizations in the finance industry now expanding its use of the technology. Here's a look at five of the use cases.Continue Reading
Top 5 executive soft skills CIOs need to lead today
To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading
Everything CIOs need to know about IT business continuity plans
Carrying out a BC plan has become vital to organizations, especially as they deal with the effects of the pandemic. Here, we discuss what the plan entails and the role the CIO plays.Continue Reading
systems thinking
Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.Continue Reading
enterprise architecture (EA)
An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization.Continue Reading
A Deep Dive Into Agile Project Management
Plan, guide and execute projects as effectively as possible. Here is everything you should know about Agile methodologies -- from basic concepts to adapting to change.Continue Reading
outsourcing
Outsourcing is a business practice in which a company hires a third-party to perform tasks, handle operations or provide services for the company.Continue Reading
AI transparency: What is it and why do we need it?
While organizations are utilizing AI technology, there isn't a clear understanding of how it works. Here, we explore the benefits and drawbacks of the lack of transparency in AI.Continue Reading
procurement plan
A procurement plan -- also called a procurement management plan -- is a document that justifies the need for an external supplier and explains how the process of finding a supplier will be performed.Continue Reading