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metered services (pay-per-use)
Metered services (also called pay-per-use) are any type of payment structure in which a customer has access to potentially unlimited resources but only pays for what they actually use. Continue Reading
Six Sigma
Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them. Continue Reading
CVO (Chief Visionary Officer)
The Chief Visionary Officer (CVO) is a newer title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into the ... Continue Reading
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balanced scorecard
The balance scorecard (BSC) is a management system aimed at translating an organization's strategic goals into a set of organizational performance objectives that, in turn, are measured, monitored, and changed if necessary to ensure that an ... Continue Reading
CIO job description: Chief information officer responsibilities
Learn about the role of the chief information officer, including daily responsibilities, necessary skills and how the role is evolving in the digital age. Continue Reading
globalization
Globalization is the process by which ideas, goods and services spread throughout the world.Continue Reading
Gramm-Leach-Bliley Act (GLBA)
The Gramm-Leach-Bliley Act (GLB Act or GLBA), also known as the Financial Modernization Act of 1999, is a federal law enacted in the United States to control the ways financial institutions deal with the private information of individuals.Continue Reading
5 tips to successfully implement blockchain for businesses
Learning how to implement blockchain requires a clear understanding of the technology's decentralized ecosystem. Following these guidelines will help simplify your approach.Continue Reading
big data as a service (BDaaS)
Big data as a service (BDaaS) is the delivery of data platforms and tools by a cloud provider to help organizations process, manage and analyze large data sets so they can generate insights in order to improve business operations and gain a ...Continue Reading
B2B (business-to-business)
B2B (business-to-business), a type of electronic commerce (e-commerce), is the exchange of products, services or information between businesses, rather than between businesses and consumers (B2C).Continue Reading
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7 must-know blockchain trends for 2021
Blockchain-driven tokenization, identity management and decentralized finance are poised to transform business -- to say nothing of cryptocurrency's newfound credibility.Continue Reading
blockchain
Blockchain is a record-keeping technology designed to make it impossible to hack the system or forge the data stored on it, thereby making it secure and immutable.Continue Reading
distributed ledger technology (DLT)
Distributed ledger technology (DLT) is a digital system for recording the transaction of assets in which the transactions and their details are recorded in multiple places at the same time.Continue Reading
security audit
A security audit is a systematic evaluation of the security of a company's information system by measuring how well it conforms to an established set of criteria.Continue Reading
What are the 4 different types of blockchain technology?
Public, private, hybrid or consortium, each blockchain network has distinct pluses and minuses that largely drive its ideal uses -- and will determine which one is best for you.Continue Reading
IT project manager
An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals.Continue Reading
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM.Continue Reading
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project.Continue Reading
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow.Continue Reading
decision support system (DSS)
A decision support system (DSS) is a computer program application used to improve a company's decision-making capabilities.Continue Reading
Hyperledger
Hyperledger is an open source project created to support the development of blockchain-based distributed ledgers.Continue Reading
digital process automation
Digital process automation (DPA) uses low-code development tools to automate processes that can span multiple applications.Continue Reading
business process outsourcing (BPO)
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business task.Continue Reading
RPA vs. BPA vs. DPA: Compare process automation technologies
Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences.Continue Reading
C-Level (C-Suite)
C-level, also called the C-suite, is a term used to describe high-ranking executive titles in an organization.Continue Reading
robotic process automation (RPA)
Robotic process automation (RPA) is a technology that mimics the way humans interact with software to perform high-volume, repeatable tasks.Continue Reading
hyperautomation
Hyperautomation is a framework and set of advanced technologies for scaling automation in the enterprise; the ultimate goal of hyperautomation is to develop a process for automating enterprise automation.Continue Reading
How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility.Continue Reading
cyber threat hunter (cybersecurity threat analyst)
A cyber threat hunter, also called a cybersecurity threat analyst, proactively identifies security incidents that may go undetected by automated security tools such as malware detectors and firewalls.Continue Reading
transformational leadership
Transformational leadership is a management philosophy that encourages and inspires employees to innovate and develop new ways to grow and improve the path to a company's future success.Continue Reading
7 online digital transformation courses and certifications
We've compiled a list of the best paid online digital transformation courses and certification programs for business leaders seeking to gain a competitive edge in the digital age.Continue Reading
10 must-read digital transformation books in 2021
If you're searching for a book on digital transformation that addresses your business needs, look no further. We've compiled a list of 10 of the most popular books out there.Continue Reading
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement.Continue Reading
6 tips for digital transformation budget planning
Digital transformation budgets require different processes than traditional business or IT budgets. Here's what to bear in mind when budgeting for DX.Continue Reading
Build a digital transformation roadmap in 6 steps
Digital transformation, done right, is the key to business survival. Build a roadmap to digital business model success by following this in-depth, six-step template.Continue Reading
value chain
A value chain is a concept describing the full chain of a business's activities in the creation of a product or service -- from the initial reception of materials all the way through its delivery to market, and everything in between.Continue Reading
digital transformation
Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies.Continue Reading
Building a digital transformation team: 8 essential roles
Who needs to be on your digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and explains why they're important.Continue Reading
3 steps to recalibrate a strategic IT roadmap
Business leaders must reevaluate their IT roadmap to ensure it aligns with today's growing landscape. Deloitte's IBM Alliance Lead Terri Cobb shares three steps to help get started.Continue Reading
What CIOs need to know about RPA in IT operations
We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments.Continue Reading
mPOS (mobile point of sale)
An mPOS (mobile point-of-sale) is a smartphone, tablet or dedicated wireless device that performs the functions of a cash register or electronic point-of-sale terminal (POS terminal) wirelessly.Continue Reading
SWOT analysis (strengths, weaknesses, opportunities and threats analysis)
SWOT analysis is a framework for identifying and analyzing an organization's strengths, weaknesses, opportunities and threats -- which is what makes up the SWOT acronym.Continue Reading
4 reasons to involve CISOs in mergers and acquisitions planning
As mergers and acquisitions go virtual due to COVID-19, the C-suite should include CISOs to help identify security risks, expedite cyber processes, review the new threat landscape and more.Continue Reading
e-commerce
E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.Continue Reading
Sarbanes-Oxley Act
The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies.Continue Reading
IT strategy (information technology strategy)
IT strategy (information technology strategy) is a comprehensive plan that outlines how technology should be used to meet IT and business goals.Continue Reading
Cloud and data considerations for new business models
Enterprises need to manage complex data structures in the cloud without sparing security and compliance. Here's what companies need to consider as they move to embrace cloud adoption.Continue Reading
disruptive innovation
Disruptive innovation is the introduction of a product or service into an established industry that performs better and, generally, at a lower cost than existing offerings, thereby displacing the market leaders in that particular market space and ...Continue Reading
How to develop a technology strategy
Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading
An introduction to intelligent document processing for CIOs
With IDP, enterprises can bring documents into automation workflows, which can help reduce document processing time and save on operational costs. Read more about its value here.Continue Reading
Why CIOs need to establish an automation CoE
With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why.Continue Reading
Is your company's IT governance strategy cloud ready?
As companies prepare to migrate to the cloud, they need to review their IT governance strategy before making any decisions to ensure there won't be any issues later.Continue Reading
CIO (Chief Information Officer)
A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation.Continue Reading
data collection
Data collection is the systematic approach to gathering and measuring information from a variety of sources to get a complete and accurate picture of an area of interest.Continue Reading
device ID (device identification)
A device ID (device identification) is a distinctive number associated with a smartphone or similar handheld device.Continue Reading
5 blockchain use cases in finance that show value
Blockchain is continuing to grow in the enterprise, with organizations in the finance industry now expanding its use of the technology. Here's a look at five of the use cases.Continue Reading
Top 5 executive soft skills CIOs need to lead today
To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading
business process management (BPM)
Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, executing improvements, monitoring the improved process and continually optimizing it.Continue Reading
Agile Project Management
Agile Project Management (APM) is an iterative approach to planning and guiding project processes, that breaks it down into smaller cycles called "sprints."Continue Reading
Everything CIOs need to know about IT business continuity plans
Carrying out a BC plan has become vital to organizations, especially as they deal with the effects of the pandemic. Here, we discuss what the plan entails and the role the CIO plays.Continue Reading
systems thinking
Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.Continue Reading
enterprise architecture (EA)
An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization.Continue Reading
A Deep Dive Into Agile Project Management
Plan, guide and execute projects as effectively as possible. Here is everything you should know about Agile methodologies -- from basic concepts to adapting to change.Continue Reading
outsourcing
Outsourcing is a business practice in which a company hires a third-party to perform tasks, handle operations or provide services for the company.Continue Reading
AI transparency: What is it and why do we need it?
While organizations are utilizing AI technology, there isn't a clear understanding of how it works. Here, we explore the benefits and drawbacks of the lack of transparency in AI.Continue Reading
procurement plan
A procurement plan -- also called a procurement management plan -- is a document that justifies the need for an external supplier and explains how the process of finding a supplier will be performed.Continue Reading
Emotion AI shows promise for IT leaders in the enterprise
Although still in its infancy, experts have no doubt that artificial emotional intelligence will be of great value. Here's why your organization should develop a strategy.Continue Reading
10 AI and machine learning use cases in ITSM
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM.Continue Reading
project scope
Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, tasks, costs and deadlines.Continue Reading
Agile Manifesto
The Agile Manifesto is a document that identifies four key values and 12 principles that its authors believe software developers should use to guide their work.Continue Reading
strategic management
Strategic management is the ongoing planning, monitoring, analysis and assessment of all necessities an organization needs to meet its goals and objectives.Continue Reading
proof of concept (POC)
A proof of concept (POC) is an exercise in which work is focused on determining whether an idea can be turned into a reality.Continue Reading
Successful digital ecosystems depend on cloud services
Business models are changing in the digital age, requiring companies to create sometimes unexpected partnerships, enabled by the widespread availability of cloud services.Continue Reading
How to negotiate a good software subscription agreement
A big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners' Rachel Annello that will lead to a better deal.Continue Reading
business process management software
Business process management software (BPMS) helps companies design, model, execute, automate and improve a set of activities and tasks that, when completed, achieve an organizational goal.Continue Reading
The evolution of RPA, from macros to process transformation
RPA evolved from technology debuted in the 1950s and '60s and was developed to today's standards by the industry's leading vendors. It's future? Think AI.Continue Reading
The rise of RPA bots and the role of C-level decision makers
According to new research, there will be 3 million RPA bots running in the enterprise in 2020. As RPA bots proliferate, C-level decision makers must take steps to ensure their RPA programs deliver tactical and strategic benefits. Check out this ...Continue Reading
learning management system (LMS)
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process.Continue Reading
business process automation (BPA)
Business process automation (BPA) is the use of technology to complete business processes with minimal human intervention.Continue Reading
AR headsets: 5 tips to get you started
Still in their adolescence, augmented reality headsets are poised for a growth spurt. Will you be ready? Here are some tips for a successful deployment.Continue Reading
The CIO role, from IT operator to business strategist
The CIO position has changed dramatically since its inception 40 years ago. This in-depth review traces the job's evolution and explains what is required of the CIO role today.Continue Reading
chief data officer (CDO)
A chief data officer (CDO) is a C-level executive who is responsible for an organization's data use and data governance.Continue Reading
e-business (electronic business)
E-business (electronic business) is the conduct of business processes on the internet.Continue Reading
Championing IT operational excellence: The strategic CIO's first day
CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1.Continue Reading
Chief Digital Officer (CDO)
A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and ...Continue Reading
Prototyping Model
The prototyping model is a systems development method in which a prototype is built, tested and then reworked as necessary until an acceptable outcome is achieved from which the complete system or product can be developed. table prototype is finally...Continue Reading
SIPOC diagram (suppliers, inputs, process, outputs, customers)
A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a visual tool for documenting a business process from beginning to end prior to implementation.Continue Reading
Total Quality Management (TQM)
Total Quality Management is a management framework based on the belief that an organization can build long-term success by having all its members, from low-level workers to its highest ranking executives, focus on quality improvement and, thus, ...Continue Reading
lean management
Lean management is an approach to managing an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency ...Continue Reading
Consumption-based, pay-for-what-you-use IT as a service
Composable infrastructure allows CIOs flexibility in combining compute, storage and networking into one framework. This guide explores the benefits of this relatively new technology.Continue Reading
4 steps to a blockchain implementation
If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs.Continue Reading
3 important steps to get started with AI
David Petersson lays out three steps that will change how you think about AI and help your business get started with AI.Continue Reading
digital disruption
Digital disruption is the change that occurs when new digital technologies and business models affect the value proposition of existing goods and services.Continue Reading
6 free IT strategic planning templates for CIOs
As technology has become a business differentiator, IT strategy is more crucial than ever. These IT strategic planning templates help CIOs make IT a business driver.Continue Reading
change management
Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies.Continue Reading
ICT (information and communications technology, or technologies)
ICT, or information and communications technology (or technologies), is the infrastructure and components that enable modern computing.Continue Reading
AI in IT infrastructure transforms how work gets done
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help.Continue Reading
Build a digital transformation strategy with software at its core
What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done.Continue Reading
soft skills
A soft skill is a personal attribute that supports situational awareness and enhances an individual's ability to get a job done. The term soft skills is often used as a synonym for people skills or emotional intelligence.Continue Reading
product development (new product development - NPD)
Product development, also called new product management, is a series of steps that includes the conceptualization, design, development and marketing of newly created or newly rebranded goods or services.Continue Reading