Evaluate

Evaluate

Weigh the pros and cons of technologies, products and projects you are considering.

• IT service desk vs. IT help desk: What's the difference?

  One came first and focused on IT fixes. The other got direction from ITIL. Users ask for one over the other. Today, something called ESM might just put both out to pasture. Continue Reading

• Don't get caught up in the neural processing unit hype

  To differentiate new chip technology from existing GPUs, mobile tech companies (along with software titans) are slapping a 'neural' label on their products. Analysts say to be skeptical. Continue Reading

• ITSM in the era of cloud-based services

  Companies with IT service management strategies in place have a leg up when it comes to handling cloud-based services and hybrid environments, according to Protiviti's Eric Winton. Continue Reading

• Digital transformation project: What makes it difficult?

  Joint accountability at the leadership level is key when implementing digital transformation initiatives. McKinsey & Company's Naufal Khan explains in this SearchCIO video. Continue Reading

• Why many digital transformation programs miss the boat

  In this interview, consultant Naufal Khan explains that digital transformation programs too often focus solely on e-commerce and not enough on internal support functions, such as HR and finance. Continue Reading

• GE: Success of AI systems tied to engineering, not algorithms

  AI systems are hard to maintain and need an engineer's touch, according to Jeff Erhardt, vice president of intelligent systems at GE.Continue Reading

• How is cloud influencing the CDO role?

  Cloud investments create both opportunities and challenges for the rapidly evolving chief data officer role. Alation's Satyen Sangani shares his perspective here.Continue Reading

• Digital CIO: Digital transformation puts IT leaders in the spotlight

  The CIO role continues to evolve and digital transformation plays a big part in driving these changes, according to McKinsey & Company's Naufal Khan. Learn more in this SearchCIO video.Continue Reading

• Digital transformation project: Drive success with Agile

  Organizations embarking on a digital transformation journey can see big benefits from using Agile methodologies. Bharti Airtel CIO Harmeen Mehta explains in this SearchCIO video.Continue Reading

• IT career skills: Does being a specialist make a difference?

  When it comes to developing IT skills, is it better to be the jack-of-all-trades or master of one? Airtel's Harmeen Mehta shares her perspective in this ATE.Continue Reading

• RPA strategy: A must-have for digital transformation

  Companies are realizing that having an RPA strategy to automate repetitive, rules-based tasks is a necessity, not an option, for achieving digital transformation.Continue Reading

• Digital transformation in manufacturing: Carton maker taps Predix software

  Learn about a digital transformation project at Swiss manufacturer Sig Combibloc, which is using GE Digital's Predix software and IoT sensors to boost productivity and cut costs.Continue Reading

• Law firm makes case for technology-enabled transformation

  Top 100 law firm Jackson Lewis redefines how it provides legal services to clients as part of a technology-enabled transformation overseen by its first-ever chief digital officer.Continue Reading

• CIO advice: Disrupting the enterprise innovation strategy model

  Successful enterprise innovation is often about taking a new approach to old processes and strategies. Airtel global CIO Harmeen Mehta explains in this SearchCIO video.Continue Reading

• Blockchain as a service expected to entice CIOs to test waters

  AWS' Blockchain Templates offering, along with a host of other big vendor blockchain products, will spur a 'tsunami of tests.' Blockchain adoption by business is another matter.Continue Reading