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Enterprise application development DevOps and software agility

• 6 cognitive automation use cases in the enterprise

  Businesses are increasingly adopting cognitive automation as the next level in process automation. These six use cases show how the technology is making its mark in the enterprise. Continue Reading

• Why digital customer experience is now part of a CIO's job

  Delivering a high-quality digital customer experience is becoming a key responsibility for IT leaders, say leading technology executives. AI and error budgets will come in handy. Continue Reading

• 4 steps to a blockchain implementation

  If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading

• Efficiency vs. effectiveness in business: Which comes first?

  Operational efficiency gains do not equate to operational effectiveness. Expert Dan Morris explains efficiency vs. effectiveness in business process automation. Continue Reading

• AI for decision-making shows promise, but worker trust an issue

  Companies like Walmart are using AI for decision-making in business processes, but the discipline is new and workers are wary. Experts offer ways to build trust. Continue Reading

• The case for CIOs taking charge of Agile at scale

  Agile at scale is becoming a best practice for leading companies. Will the CIO be the CEO's proxy for driving scaled agility? Not without lobbying for the job.Continue Reading

• 4 essential elements of Agile at scale

  Dave West, the CEO and product owner at Scrum.org, explains what is meant by the term 'Agile at scale,' how it can be applied in IT and the CIO's role in this new movement.Continue Reading

• Value stream mapping vs. process mapping to drive process innovation

  What's the difference between value stream mapping vs. process mapping? One is focused on making an existing process more efficient, while the other dissects the value of each step.Continue Reading

• What can CIOs expect from ITIL 4? More leadership advice, for one

  ITIL 4 is scheduled for release in early 2019. ITIL expert David Ratcliffe discusses what's different about this ITIL update and why the guidance remains vitally relevant to CIOs.Continue Reading

• Sunkist Growers reaps the benefits of managed disaster recovery services

  Sunkist Growers turned to DRaaS to make its disaster recovery options more practical for the company and its employees. But while the market is maturing, it might not work for all businesses.Continue Reading

• What is driving the evolution of ITSM processes?

  At leading companies, ITSM processes are being redefined as 'cross-domain service management' and the ITSM team functions as enabler-in-chief of digital transformation.Continue Reading

• 3 stages of ITSM and 5 ways to enhance your ITSM strategy

  From help desk to service desk to business-aligned ITSM -- how evolved is your ITSM strategy? Dennis Drogseth explains ITSM's three stages and offers five tips for reaching maturity.Continue Reading

• Digital transformation in the construction industry will rock status quo

  Arcadis CIO Justin Wright talks about digital transformation in the construction industry and what his firm is doing to protect clients from being disrupted.Continue Reading

• Blockchain as a service expected to entice CIOs to test waters

  AWS' Blockchain Templates offering, along with a host of other big vendor blockchain products, will spur a 'tsunami of tests.' Blockchain adoption by business is another matter.Continue Reading

• Bad data stops business process transformation in its tracks

  Dan Morris introduces his new eight-part series on exploring how bad data can sabotage business process transformation and what CIOs need to do to fix it.Continue Reading

• Optimizing an artificial intelligence architecture: The race is on

  As AI architecture improves and costs decrease, experts say enterprise adoption will go up, spurring yet more innovation and benefits for businesses and AI vendors alike.Continue Reading

• Rapid prototyping process brings technology to life

  Carnegie Mellon University's Chris Harrison and his team are developing the user interfaces of the future. He explains why a rapid prototyping process is critical to building technology that changes lives.Continue Reading

• Artificial intelligence and machine learning forge path to a better UI

  Carnegie Mellon University's Chris Harrison talks about the future of the user interface in this episode of 'Schooled in AI.'Continue Reading

• Tech execs sound off on 2018 enterprise IT trends

  Eight tech execs dissect the big enterprise IT trends in 2018. Get their takes on AI, microservices, edge computing, IT metrics and customer service in the IoT age.Continue Reading

• Incorporating security is the next step in the evolution of DevOps

  As the evolution of DevOps continues, security measures are being integrated into product development processes. Will DevSecOps live up to its promise for enterprises?Continue Reading

• The evolution of IT: From 'IT doesn't matter' to value creator

  In 2003, we were told IT didn't matter and posed a risk to the business. CIOs have been reacting to those alarums ever since. It's time for a change, says this ITSM expert.Continue Reading

• Robust DevOps trend fueled by IT's need for speed, survey says

  A survey from IT service management provider Pink Elephant pinpoints the motives and success factors driving the burgeoning DevOps trend.Continue Reading

• Digitally disruptive competition drives DevOps trend

  CIOs have long had the means and methodologies to streamline IT service delivery -- and they have come up short. Here's why the DevOps trend is different from past failed attempts.Continue Reading

• App development teams need to adapt to business-led IT

  App development teams are at an inflection point: They can act as sole producers -- and fail to meet digital demands -- or enable business-led IT with application building blocks.Continue Reading

• Implementing blockchain: Benefits, use cases evolve

  In this video, IBM's Pramod Achanta enumerates the benefits and challenges of implementing blockchain technology and offers pointers to identify blockchain's business use cases.Continue Reading

• Turn tech laggards into learners -- adopt the flipped classroom model

  What if you could improve tech training and save money at the same time? The flipped classroom model can do that, and more, for tech education, Joseph Flahiff says.Continue Reading

• The IT value stream and the quest for 'fast flow'

  Business velocity has changed the approach to service delivery and the IT value stream. Achieving 'fast flow' through optimization of IT processes can enable better, faster IT.Continue Reading

• Charting the Agile impact on the enterprise

  IT organizations that adopt an Agile approach to software development must be mindful of the Agile impact on the company culture, compensation practices and business processes.Continue Reading

• Transitioning to a DevOps environment? Don't make these four mistakes

  Weak project management skills, missed timelines, thin-skinned staff -- any one of these could torpedo your fledgling DevOps environment.Continue Reading

• Key to driving DevOps projects: Build up staff skills and buy talent

  DevOps projects are becoming the rule rather than the exception at companies undergoing digital transformation. Here's how CIOs can get a jump on building a DevOps environment.Continue Reading

• AR, VR tech poised to revolutionize digital business management

  We've all seen footage of astronauts being trained for space travel in virtual environments, and many of us were sucked into the augmented world of Pokémon Go when it debuted over the summer. It's the business world's turn to catch up now. Companies...Continue Reading

• Become a change agent: Stop procrastinating

  Don't be like the white-haired bride and groom who put off the big event until they could afford it. Now is the time for action, says organizational agility expert Joseph Flahiff.Continue Reading

• Bus stop app for visually impaired got start on the street

  When Perkins School for the Blind asked its constituents what innovations would matter to them, it got the message -- and then got to work.Continue Reading

• Mobile app for visually impaired could improve GPS accuracy

  A project at Perkins School for the Blind aims to help people with vision loss easily find bus stops -- but it could also enhance GPS accuracy for everyone.Continue Reading

• Enterprise augmented reality: AR applications are just around the bend

  AR applications are poised to become an integral part of CIO mobile strategy. Start with tablets and smart phones and be on the lookout for headset breakthroughs.Continue Reading

• How cloud helps alleviate mobile app development challenges

  Learn about challenges in the mobile app development process and how the cloud helps mitigate them by offloading operational tasks and allowing staff to focus more on innovation.Continue Reading

• Competitive advantages of mobile apps for customers, employees

  The advantages of mobile apps include higher engagement rates, which translate to more revenue from customers and greater productivity from employees.Continue Reading

• Cloud mobile back-end benefits for businesses

  Analyst Kurt Marko explains the benefits of using a cloud mobile back end and shares recommendations on the business implementation of mobile cloud architecture.Continue Reading

• Mobile cloud services: Big 3 vs. pure-play MBaaS providers

  Mobile cloud services can prove beneficial to businesses with useful utilities such as the storage and synchronization of data and identity and access management, to name a few.Continue Reading

• Mobile app development skills: How to meet enterprise demand

  How should CIOs gain access to mobile app development skills? That will depend on the scope, complexity, duration and urgency of the work.Continue Reading

• Enterprise DevOps and the CIO perspective

  Many IT and business professionals believe that enterprise DevOps -- the practice of putting developers and the IT operations people together so that building, testing and releasing software can happen more rapidly, frequently and reliably -- is the...Continue Reading

• Enterprise digitization: How to scale, where to start

  McKinsey & Company's Christopher Paquette explains how companies bring digitization efforts to scale and what it takes to get off to a good start.Continue Reading

• DevOps model, a profile in CIO leadership, change management

  Take it from IT leaders who have been there: Adopting a DevOps model will require strong leadership, exceptional people skills, a high tolerance for failure and financial savvy.Continue Reading

• Mobile backend as a service: Features and deployment options

  Mobile apps are constantly connected, which makes mobile backend as a service ideal for running business logic and data analysis. Here's what you need to know about cloud back-end services.Continue Reading

• Tenets of value-sensitive design: Batya Friedman

  A lot of technology gets made without ever taking human values into account. That's what got Batya Friedman thinking about value-sensitive design.Continue Reading

• CIOs get more involved with mobile app development

  It isn't only customer-facing mobile apps that are changing how work gets done at enterprises. These days, the need for mobile apps for employees and clients is also growing, and CIOs are finding they need to step up to the plate and take the lead ...Continue Reading

• The four facets of an Agile PMO

  The Agile project management office (PMO) leverages the centralized portfolio management team to deliver on projects and products faster, said Michael Nir, president and founder of Sapir Consulting ...Continue Reading

• PMOs could benefit from supporting, adopting Agile

  Adopting Agile methodology for IT seems like a no-brainer these days. But CIOs may not anticipate the complications -- such as the culture and language barrier -- Agile can create. Agile ...Continue Reading

• As mobile apps for employees proliferate, CIOs get involved

  As mobile apps for employees, clients and customers alter how enterprise work gets done, the role of the CIO and IT deepens.Continue Reading

• Updating app performance management for the app economy

  Traditional metrics like low disk space and adequate infrastructure are just as necessary to companies' application performance management (APM) strategies as they were decades ago, in the early stages of computerized work processes. But there's one...Continue Reading

• Mobile apps for business: Four CIO rules for building a mobile future

  Niel Nickolaisen suggests fellow IT leaders ignore the hysteria over 'mobile-first' enterprises and take a balanced approach to mobile app development.Continue Reading

• Open source, adaptable infrastructure key to Etsy platform business model

  How does Etsy keep its platform business model in tune? Deploying up to 60 code changes a day is par for the course.Continue Reading

• New research suggests chief digital officers are no flash in the pan

  Chief digital officers who are running significant lines of business could become permanent members of the C-suite, according to new research from IDC. The Data Mill reports.Continue Reading

• Readers debate using the Apple Watch for business

  The Apple Watch offers nuggets of data that could drive employee productivity. We asked our readers to weigh in on the potential usefulness of the Apple Watch for business.Continue Reading

• Automated systems problems and dangers: Employee boredom

  Researchers are seeking a cure for the employee boredom induced by overseeing automated systems, according to Duke University's Mary 'Missy' Cummings.Continue Reading

• To 'fail fast,' CIOs need to think strategically from the get-go

  To innovate, IT employees need to fail fast. But what are the benefits of doing so? We ask a chief innovation officer in this SearchCIO video interview.Continue Reading

• Enterprise mobile app development: No easy answers

  Enterprise mobile app development tools are proliferating but far from mature, say CIOs and analysts -- and forget about a single platform that can do it all.Continue Reading

• Lessons learned from FedEx's social networking platform project

  What big company doesn’t want a social networking platform that lets employees really connect, communicate and create? Take it from a pro: The benefits are many and, yes, it is hard to do.Continue Reading

• Enterprise mobile application development: A CIO strategy guide

  Ace enterprise mobile application development with the resources in this CIO Essential Guide.Continue Reading

• How many companies have cloud architects?

  In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner Inc. talk about how the majority of companies don't have a cloud architect, but should.Continue Reading

• What specific skills should a successful cloud architect have?

  In this Ask the Expert, analysts Kyle Hilgendorf of Gartner and James Staten of Forrester Research discuss the skills a successful cloud architect should possess. Turns out, the best candidate is a jack of all trades.Continue Reading

• Four pillars of PayPal's 'big bang' Agile transformation

  PayPal's technology VP Kirsten Wolberg gives SearchCIO the facts, figures and philosophy behind a 'big bang' move to Agile that changed the way 510 cross-functional teams work. Included in the budget: $2 million to change out the furniture.Continue Reading

• Smart process applications: Straight talk from CIOs

  Smart process applications were the focus of November's 'CIO Decisions' e-zine. What do CIOs say about this new breed of apps and other technologies?Continue Reading

• Rolling out a mission-critical application: We can do better

  Does the glitch-ridden Health Insurance Marketplace bring back bad memories? Niel Nickolaisen offers his Rx for rolling out a mission-critical app.Continue Reading

• 'Cookie stuffing': A data scientist takes on seamy side of online ads

  Combatting cookie stuffing, smoking out dubious URLs, designing for behavior change and selling the company culture: The Data Mill reports.Continue Reading

• Movie app rewards well-behaved patrons in Cinemark theaters

  The CineMode movie app gives movie-goers control of the viewing experience in Cinemark theaters. Learn more in this podcast video with Cinemark's CTO.Continue Reading

• Agile practices: Misuses and misperceptions

  Expert Joseph Flahiff explains why Agile practices aren't just about "being fast," and discusses other misperceptions about managing Agile projects.Continue Reading

• Enterprise mobile apps and business software guide

  Are enterprise mobile apps taking your business software to the next level? Establish a strategy for enterprise mobile apps with this guide.Continue Reading

• Really big deals: Facebook IPO and SEC guidance on cybersecurity

  Read about this week's biggest tech news, including Facebook's long-awaited IPO and the SEC's guidance on cybersecurity.Continue Reading

• BI? Website relaunch? It's all about mobile app design

  Whether it's a conversation about websites, business intelligence, sales, you name it -- all roads lead to mobile app design.Continue Reading

• Personal cloud solutions part of a frictionless future

  By 2015, analysts say, personal cloud products will displace PCs as the hub of consumers' digital lives, with annual spending topping $2 trillion.Continue Reading

• Application portals for managing mobile devices no joke

  CIOs are turning to application portals to meet mobile needs while protecting corporate IT policies.Continue Reading

• GE's journey from waterfall to Agile practices

  General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company.Continue Reading

• Why agile projects pose challenges for enterprise project managers

  Agile expert Joseph Flahiff explains why managing agile projects can make project managers feel as if they're cramming a square peg into a round hole.Continue Reading

• Enterprise software and data management strategy guide for CIOs

  Managing software and data requires knowing how to align them with the enterprise's needs for efficiency and innovation. Learn more in this CIO guide.Continue Reading

• Agile project management approaches for on-time and on-budget delivery

  Pick an agile project management path based on scope, schedule or budget to set project boundaries and keep release dates on track.Continue Reading

• CIO's guide to outsourcing application development and management

  Application outsourcing will lead enterprise CIO agendas again next year, with IT application development and management services in high demand. Learn more in this guide.Continue Reading

• FAQ: Agile practices and their role in software development

  Companies are increasingly using Agile practices to improve software project outcomes. Learn more about Agile here, from Scrum to Extreme Programming and more.Continue Reading

• Best practices for a SOA implementation and application integration

  A service-oriented architecture (SOA) implementation and application integration allow information to be transferred and supported efficiently. Learn more about SOA best practices.Continue Reading

• Lean IT principles: A FAQ for CIOs

  Lean thinking is the process of incorporating Lean principles into an enterprise. This FAQ shows how Lean thinking works and how IT is benefiting from this improvement methodology.Continue Reading

• Five ways to streamline your application development process

  An effective application development process requires project planning and requirements management. Learn more in this podcast.Continue Reading