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Enterprise application development DevOps and software agility

• Value stream mapping vs. process mapping to drive process innovation

  What's the difference between value stream mapping vs. process mapping? One is focused on making an existing process more efficient, while the other dissects the value of each step. Continue Reading

• What can CIOs expect from ITIL 4? More leadership advice, for one

  ITIL 4 is scheduled for release in early 2019. ITIL expert David Ratcliffe discusses what's different about this ITIL update and why the guidance remains vitally relevant to CIOs. Continue Reading

• Step-by-step guide to a blockchain implementation

  If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading

• Sunkist Growers reaps the benefits of managed disaster recovery services

  Sunkist Growers turned to DRaaS to make its disaster recovery options more practical for the company and its employees. But while the market is maturing, it might not work for all businesses. Continue Reading

• What is driving the evolution of ITSM processes?

  At leading companies, ITSM processes are being redefined as 'cross-domain service management' and the ITSM team functions as enabler-in-chief of digital transformation. Continue Reading

• 3 stages of ITSM and 5 ways to enhance your ITSM strategy

  From help desk to service desk to business-aligned ITSM -- how evolved is your ITSM strategy? Dennis Drogseth explains ITSM's three stages and offers five tips for reaching maturity.Continue Reading

• Digital transformation in the construction industry will rock status quo

  Arcadis CIO Justin Wright talks about digital transformation in the construction industry and what his firm is doing to protect clients from being disrupted.Continue Reading

• Blockchain as a service expected to entice CIOs to test waters

  AWS' Blockchain Templates offering, along with a host of other big vendor blockchain products, will spur a 'tsunami of tests.' Blockchain adoption by business is another matter.Continue Reading

• Bad data stops business process transformation in its tracks

  Dan Morris introduces his new eight-part series on exploring how bad data can sabotage business process transformation and what CIOs need to do to fix it.Continue Reading

• Optimizing an artificial intelligence architecture: The race is on

  As AI architecture improves and costs decrease, experts say enterprise adoption will go up, spurring yet more innovation and benefits for businesses and AI vendors alike.Continue Reading

• Rapid prototyping process brings technology to life

  Carnegie Mellon University's Chris Harrison and his team are developing the user interfaces of the future. He explains why a rapid prototyping process is critical to building technology that changes lives.Continue Reading

• Artificial intelligence and machine learning forge path to a better UI

  Carnegie Mellon University's Chris Harrison talks about the future of the user interface in this episode of 'Schooled in AI.'Continue Reading

• Tech execs sound off on 2018 enterprise IT trends

  Eight tech execs dissect the big enterprise IT trends in 2018. Get their takes on AI, microservices, edge computing, IT metrics and customer service in the IoT age.Continue Reading

• Incorporating security is the next step in the evolution of DevOps

  As the evolution of DevOps continues, security measures are being integrated into product development processes. Will DevSecOps live up to its promise for enterprises?Continue Reading

• The evolution of IT: From 'IT doesn't matter' to value creator

  In 2003, we were told IT didn't matter and posed a risk to the business. CIOs have been reacting to those alarums ever since. It's time for a change, says this ITSM expert.Continue Reading