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Digital business transformation and innovation

• How to hire a data scientist with AI skills during pandemic

  As organizations ramp up their AI efforts during the pandemic and as they return to the workplace, IT leaders are now prioritizing how to find workers with the right AI skills. Continue Reading

• The rise of 'modern applications': Why you need them

  Flexible, scalable, user-friendly and predominantly cloud-based, modern applications are built for change. Read about the features of modern apps and why your company needs them. Continue Reading

• Rise of automation creates new RPA job descriptions

  As automation increases in the enterprise, new RPA jobs are emerging that require a unique combination of hard and soft skills that go far beyond the traditional roles. Continue Reading

• Dell, PwC, Peapod accelerate digital transformation initiatives

  Several organizations have made the decision to continue with digital transformation efforts during the pandemic to better position the business and to ensure they can come out stronger. Continue Reading

• 5 digital transformation strategies embracing the new normal

  Here is a look at five digital transformation strategies companies should consider implementing now to overcome any setbacks caused by the COVID-19 pandemic. Continue Reading

• C-suite execs give future technology predictions for the decade

  What will keep CIOs busy this decade? From machine learning to cybersecurity, IT leaders are providing insights on technologies they predict will be accelerated over the next 10 years.Continue Reading

• 5 edge computing vendors for CIOs to watch

  With the amount of data organizations are generating today, IT leaders should consider edge computing technologies from these vendors to keep all that data closer to the edge.Continue Reading

• 6 reasons to consider data automation in 2020

  There's no denying the potential of data automation in the enterprise. Here we've identified the reasons why CIOs and other IT leaders should consider automating data in 2020.Continue Reading

• Ultimate guide to RPA (robotic process automation)

  This comprehensive guide to robotic process automation explains what RPA is, where it's being deployed and how this disruptive technology is changing how work gets done.Continue Reading

• Quantum information science continues to advance with federal efforts

  Federal agencies, academia and businesses across several industries are pushing quantum technology forward, with commercial applications already in the works.Continue Reading

• Hyperautomation: The most significant RPA trend of 2020

  RPA's usefulness in automating low-level digital work tasks is undeniable, but its most important function may be serving as the gateway to enterprise hyperautomation.Continue Reading

• What is the state of CIO tenure today?

  CIO tenure remains significantly lower than other C-suite positions, and according to experts, it's a result of the age of digital transformation we're currently in.Continue Reading

• Quantum computing in business applications is coming

  Quantum computers are closer than you think. While tech companies make progress toward building functioning machines, there are quantum applications that organizations can utilize.Continue Reading

• CIO vs. CTO: Making the distinction between the two roles

  In this Q&A, Gartner analyst Samantha Searle provides insight into the roles of the CIO and CTO when both exist within an organization.Continue Reading

• Adobe, Uber on the challenges of digital transformation

  Digital transformation initiatives may be all the rage in the enterprise, but they also pose significant challenges to CIOs and others who have to manage the transition.Continue Reading

• Achieving business value from cognitive collaboration

  CIOs can take advantage of AI to improve employee and customer collaboration with cognitive capabilities that are now available from vendors such as Microsoft, Google and Facebook.Continue Reading

• 3 ways to use quantum technology features in your enterprise

  While quantum computers aren't available just yet, there are other properties to consider, such as quantum sensors and quantum copies, that are being utilized around the world today.Continue Reading

• Why digital customer experience is now part of a CIO's job

  Delivering a high-quality digital customer experience is becoming a key responsibility for IT leaders, say leading technology executives. AI and error budgets will come in handy.Continue Reading

• Squads, pods, cells? Making sense of Agile teams

  Workers are now organized in new types of groups as a result of the movement known as Agile at scale. However, to succeed, the changes have to be more than in name only.Continue Reading

• CIO role in digital transformation

  The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist.Continue Reading

• Book excerpt: Communication structures of an organization

  The following is an excerpt from 'Team Topologies: Organizing Business and Technology Teams for Fast Flow,' by Matthew Skelton and Manuel Pais, as well as a Q&A with the authors.Continue Reading

• CIOs talk public sector innovation at Pluralsight conference

  If you think city and state governments are reluctant to adopt new technology and the innovations that brings with it, there are forward-looking CIOs who want to set you straight.Continue Reading

• 4 steps to a blockchain implementation

  If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs.Continue Reading

• Efficiency vs. effectiveness in business: Which comes first?

  Operational efficiency gains do not equate to operational effectiveness. Expert Dan Morris explains efficiency vs. effectiveness in business process automation.Continue Reading

• AI for decision-making shows promise, but worker trust an issue

  Companies like Walmart are using AI for decision-making in business processes, but the discipline is new and workers are wary. Experts offer ways to build trust.Continue Reading

• 5G enables AR and VR for the enterprise: CIO primer

  Lag time and the inability to accommodate multiple users have limited AR and VR for enterprise use. 5G will change that, spurring new ways of working and of serving customers.Continue Reading

• Transformational leadership style inspires 'moonshot goals'

  Entrepreneur extraordinaire Keith Krach talks about the network effect, turning competitors into partners and paying it forward in this third and final part of our Q&A.Continue Reading

• How to build a startup: 7 tips from Keith Krach

  Entrepreneur Keith Krach recounts how he started Ariba, sharing a treasure trove of tips in part two of this three-part Q&A.Continue Reading

• IoT, machine learning, MookieBot triple threat for Red Sox IT in 2019

  Red Sox IT chief Brian Shield talks about the next leg of the franchise's digital transformation: using IoT and machine learning to serve fans and sharpen at-bats.Continue Reading

• How the Red Sox built a winning digital transformation roadmap

  Years before it became a thing, Red Sox IT chief Brian Shield came up with a digital transformation roadmap that positioned the storied team for DX success.Continue Reading

• Value stream mapping vs. process mapping to drive process innovation

  What's the difference between value stream mapping vs. process mapping? One is focused on making an existing process more efficient, while the other dissects the value of each step.Continue Reading

• Next-gen RPA bots automating job roles, not just tasks

  RPA is moving beyond automating tasks to automating big pieces of certain job positions. Case in point: Automation Anywhere's new offering of Digital Workers.Continue Reading

• How to use AI in your business in 2019 -- AI sweet spots

  Step one in figuring out how to use AI in your business is to know what AI can and can't do today. David Petersson lays out 2019's AI sweet spots for enterprise decision-makers.Continue Reading

• Barclays Bank takes a crack at IBM's quantum computer

  Quantum computing may one day explain the universe. Today, the biggest challenge for an early adopter is making the problem sufficiently simple to run on a quantum computer.Continue Reading

• Free IT mission statement examples for CIOs

  These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals.Continue Reading

• 5 cloud computing predictions, trends for 2019

  From rapid multi-cloud adoption to enterprises getting smarter about workload migration strategies, experts sound off on key cloud computing trends to watch out for in 2019.Continue Reading

• What role does machine learning play in the threat hunting process?

  Fidelis Cybersecurity president and CEO Nick Lantuh discusses threat hunting best practices, including machine learning's role in corporate data protection.Continue Reading

• What are the benefits of serverless computing?

  At the recent Gartner Symposium, analyst Arun Chandrasekaran highlighted the benefits of serverless computing and delineated the factors driving enterprise interest in serverless.Continue Reading

• The role of the CIO today requires 2 key skills

  Matt Minetola, CIO at Travelport, reflects on how the role of the CIO in digital transformation has rewritten the rules of IT success.Continue Reading

• Lumentum CIO talks building an enterprise cloud computing strategy

  A well-defined plan is essential as cloud adoption becomes a business necessity. In this Q&A, CIO Ralph Loura sounds off on the must-haves for any enterprise cloud computing strategy.Continue Reading

• Travel commerce platform looking to blockchain, virtual reality in 2019

  In 2019, Travelport's CIO is looking to build out the company's travel commerce platform with help from emerging tech like blockchain, machine learning, virtual reality and more.Continue Reading

• What should CIOs look for when choosing public cloud platforms?

  In this Ask the Expert, Lumentum SVP and CIO Ralph Loura highlights two key factors to consider when choosing among public cloud giants AWS, Azure and Google Cloud Platform.Continue Reading

• CenturyLink exec talks benefits, obstacles of multi-cloud adoption

  CenturyLink's Scott Brindamour explains why more organizations are embracing a multi-cloud strategy and highlights best practices for effectively operating in a multi-cloud environment.Continue Reading

• 5 'technology enablers' key to Travelport's digital transformation plan

  Travelport CIO Matt Minetola details the five 'technology enablers' key to the success of the company's digital transformation plan and explains why the travel commerce platform relies on a hybrid cloud approach.Continue Reading

• Enabling digital transformation: CIO talks 3-phase journey

  Enabling digital transformation at Travelport required the $2 billion company to rethink its business model, technology, processes and mindset. Destination: Better customer service.Continue Reading

• How can enterprises benefit from automation in security?

  Tufin Technical Director Joe Schreiber highlights how automating security operations can benefit an organization and discusses best practices for effective implementation.Continue Reading

• Gartner breaks down the state of quantum computing technology

  Gartner believes CIOs should prepare for quantum computing. When is it coming, what impact will it have and what do CIOs need to know? Gartner's David Cearley breaks it down.Continue Reading

• What can CIOs expect from ITIL 4? More leadership advice, for one

  ITIL 4 is scheduled for release in early 2019. ITIL expert David Ratcliffe discusses what's different about this ITIL update and why the guidance remains vitally relevant to CIOs.Continue Reading

• EY exec shares strategy for digital transformation in business

  EY is recruiting STEM talent, offering employees courses in AI -- and more -- in its quest for a digital business model that can exploit rapid change.Continue Reading

• Why EY is investing in AI, data and blockchain technology initiatives

  It's more than just an accounting firm. Jeff Wong said EY is using a $1B investment in new technology initiatives to expand its mission and address its clients' digital challenges.Continue Reading

• What tactics can organizations adopt to drive cloud security practices?

  In this Ask the Expert, Gartner's Marco Meinardi explains business factors driving cloud security practices and explains the role of the CIA triad in enterprise cloud security.Continue Reading

• ITSM vs DevOps: Are DevOps, Agile overshadowing ITSM frameworks?

  In this Ask the Expert, digital transformation expert IsaacSacolick shares his perspective on the impact that DevOps and Agile strategies have on ITSM practices.Continue Reading

• Why CIOs should bet on multi-cloud adoption

  Gartner's Marco Meinardi explains why forward-thinking organizations are embracing a multi-cloud strategy and also highlights the challenges associated with multi-cloud management.Continue Reading

• 4 factors to consider when making the shift to the cloud

  For CIOs assessing their organization's cloud readiness, Andrew Larkin discusses four factors to consider before moving their applications to the cloud.Continue Reading

• What is driving the evolution of ITSM processes?

  At leading companies, ITSM processes are being redefined as 'cross-domain service management' and the ITSM team functions as enabler-in-chief of digital transformation.Continue Reading

• 3 stages of ITSM and 5 ways to enhance your ITSM strategy

  From help desk to service desk to business-aligned ITSM -- how evolved is your ITSM strategy? Dennis Drogseth explains ITSM's three stages and offers five tips for reaching maturity.Continue Reading

• Digital transformation in the construction industry will rock status quo

  Arcadis CIO Justin Wright talks about digital transformation in the construction industry and what his firm is doing to protect clients from being disrupted.Continue Reading

• MIT CIO 2018 videos: Honing a digital leadership strategy

  In these digital leadership videos from the 2018 MIT Sloan CIO Symposium, IT execs share their experiences in digital transformation and in driving organizational change.Continue Reading

• SAP chief security officer talks cloud, security trends

  Security issues are still a top concern when moving to the cloud. SAP CSO Justin Somaini highlights the questions to ask cloud providers to make sure company data is protected.Continue Reading

• Digital transformation project: What makes it difficult?

  Joint accountability at the leadership level is key when implementing digital transformation initiatives. McKinsey & Company's Naufal Khan explains in this SearchCIO video.Continue Reading

• Why many digital transformation programs miss the boat

  In this interview, consultant Naufal Khan explains that digital transformation programs too often focus solely on e-commerce and not enough on internal support functions, such as HR and finance.Continue Reading

• How is cloud influencing the CDO role?

  Cloud investments create both opportunities and challenges for the rapidly evolving chief data officer role. Alation's Satyen Sangani shares his perspective here.Continue Reading

• Digital CIO: Digital transformation puts IT leaders in the spotlight

  The CIO role continues to evolve and digital transformation plays a big part in driving these changes, according to McKinsey & Company's Naufal Khan. Learn more in this SearchCIO video.Continue Reading

• Digital transformation project: Drive success with Agile

  Organizations embarking on a digital transformation journey can see big benefits from using Agile methodologies. Bharti Airtel CIO Harmeen Mehta explains in this SearchCIO video.Continue Reading

• Law firm makes case for technology-enabled transformation

  Top 100 law firm Jackson Lewis redefines how it provides legal services to clients as part of a technology-enabled transformation overseen by its first-ever chief digital officer.Continue Reading

• CIO advice: Disrupting the enterprise innovation strategy model

  Successful enterprise innovation is often about taking a new approach to old processes and strategies. Airtel global CIO Harmeen Mehta explains in this SearchCIO video.Continue Reading

• Blockchain as a service expected to entice CIOs to test waters

  AWS' Blockchain Templates offering, along with a host of other big vendor blockchain products, will spur a 'tsunami of tests.' Blockchain adoption by business is another matter.Continue Reading

• Digital transformation objectives: Streamlining data with AI

  In this video, Bill Gillis, CIO at Beth Israel Deaconess Care Organization, says utilizing AI and machine learning in data processing tops his digital transformation objectives list.Continue Reading

• Bad data stops business process transformation in its tracks

  Dan Morris introduces his new eight-part series on exploring how bad data can sabotage business process transformation and what CIOs need to do to fix it.Continue Reading

• Optimizing an artificial intelligence architecture: The race is on

  As AI architecture improves and costs decrease, experts say enterprise adoption will go up, spurring yet more innovation and benefits for businesses and AI vendors alike.Continue Reading

• Tackling the 'ask me anything' challenge of a conversational interface

  IBM researchers discuss the challenge of designing conversational interfaces where the potential incoming questions are limitless. The solution: narrowing the scope and training end users.Continue Reading

• Fostering human-machine collaboration is a CIO's job

  Uncover why human-machine collaboration was singled out in a Forrester Research report that says it's time for enterprises to embrace AI in the workplace -- and IT has a special role to play.Continue Reading

• How do attackers build and use phishing kits?

  With attackers looking to maximize their ROI, they are employing what is called a phishing kit to run scam campaigns. In this Ask the Expert, learn how such kits are built.Continue Reading

• Rapid prototyping process brings technology to life

  Carnegie Mellon University's Chris Harrison and his team are developing the user interfaces of the future. He explains why a rapid prototyping process is critical to building technology that changes lives.Continue Reading

• What technical challenges face voice AI technology? There are many

  Conversational AI will change enterprise communications -- eventually. In the meantime, Gartner analyst Svetlana Sicular details the areas where voice AI technology needs to grow.Continue Reading

• An SMB reaches its tipping point with legacy tech

  Clint Newell Auto Group took a bold step when it decided to jettison its legacy tech for the cloud. Benefits ensued. Here's how to determine your cloud tipping point.Continue Reading

• Advanced tech accelerates growth of commercial drone industry

  Intel's Anil Nanduri discusses how new tech is driving growth of the commercial drone industry and why the availability of real-time data will make drones valuable to enterprises.Continue Reading

• Enterprise drone use makes gains, but safety questions remain

  In this video, Intel's Anil Nanduri discusses the biggest inhibitors to enterprise drone adoption and explains why a drone traffic management system should be a priority.Continue Reading

• CTO Gerri Martin-Flickinger talks innovation at Starbucks

  Innovation at Starbucks is served up in many forms. EVP and CTO Gerri Martin-Flickinger breaks down the coffee giant's latest technology investments.Continue Reading

• Tech takes a back seat in Aldo's data governance initiative

  In this video, Aldo's David Dadoun discusses why people and processes are more important than technology in the company's data governance program.Continue Reading

• IBM Watson platform blends data, compute and AI functionality

  In this SearchCIO video, chief architect Ruchir Puri discusses the essential components of the IBM Watson platform and how he predicts platforms will evolve.Continue Reading

• Quantum machines: Are we there yet?

  Steady progress in building quantum machines, backed by billions in investment dollars, is bringing quantum computing's thorny problems tantalizingly close to resolution.Continue Reading

• Customer insight among the business benefits of a marketing data lake

  In this video, Sumit Sarkar from Progress Software discusses the benefits of a marketing data lake and explains how companies can determine what data to feed into a data lake.Continue Reading

• Robust DevOps trend fueled by IT's need for speed, survey says

  A survey from IT service management provider Pink Elephant pinpoints the motives and success factors driving the burgeoning DevOps trend.Continue Reading

• Digitally disruptive competition drives DevOps trend

  CIOs have long had the means and methodologies to streamline IT service delivery -- and they have come up short. Here's why the DevOps trend is different from past failed attempts.Continue Reading

• Run a hackathon event that pays off -- and draws women

  IBM Watson Health's chief scientist explains how a hackathon event can pay dividends for a company, provided it's run right. Plus, advice on how to get more women to hackathons.Continue Reading

• IT pros discuss the technology-based projects that most excite them

  SearchCIO asked five speakers at the Fusion CEO-CIO Symposium to talk about the technology-based projects they were most excited about. Watch the video to find out what they had to say.Continue Reading

• Economic models key to DBS Bank's digital transformation strategy

  CIO David Gledhill provides a glimpse at DBS Bank's digital strategy playbook, which includes quantifying the digital economics of the business.Continue Reading

• Fine-tune your cloud-first strategy with better metrics

  Calculating the risks and benefits of a cloud-first strategy is a difficult problem for CIOs with large, complex IT environments. Experts discuss the salient metrics to use.Continue Reading

• Needed now and for the foreseeable future: Five hot IT skills

  Demand for IT talent is at an all-time high, Niel Nickolaisen says, because every company today really is a technology company. Here are the hot IT skills he's on the lookout for.Continue Reading

• CIO strives to tie cloud metrics to business value

  As CIOs gain experience in cloud computing, the cloud metrics they use are changing. Read how one CIO makes business value a priority in deciding which cloud services make sense.Continue Reading

• CIO roles: A CIO becomes a cloud enthusiast and outgrows his mentors

  Want to get a sense of how much CIO roles and responsibilities have changed? Try explaining your cloud strategy to your IT mentors.Continue Reading

• How to build a foundation for enterprise robotic technology

  Integrating enterprise robotic technology into existing IT systems will be different for every industry -- and a new challenge for CIOs. Read about how to get the job done.Continue Reading

• Supporting and protecting the mobile enterprise: Think big

  Protecting the mobile enterprise while allowing for the many business benefits mobility provides has never been more challenging. Read how these IT leaders are making mobile work.Continue Reading

• Product line management is fundamental to the new IT operating model

  Digital transformation requires CIOs to rethink the way IT operates. At the center of the new IT operating model is product line management, explains CEB's Matt McWha.Continue Reading

• OpenStack in the enterprise: Are you up for the challenge?

  OpenStack is popular with the Fortune 100. PayPal is a fan. And experts say its technical shortcomings are long gone. But there are reasons for saying no.Continue Reading

• Digital transformation roadmap: People before platform

  In this video, IT exec Neil Gomes lays out four areas to focus on when planning your digital transformation roadmap.Continue Reading

• Challenges, benefits emerge when aligning business and IT

  In this SearchCIO video interview, HTRI's Ray Toler explains the challenges and potential opportunities created by aligning business and IT strategies.Continue Reading

• Securing a board appointment: CIO requirements and benefits

  A corporate board appointment can give a CIO invaluable perspective on running a business, but to get one, deep expertise and a certain degree of unselfishness are required.Continue Reading

• Does 2016 mark the birth of the AR/VR enterprise?

  The AR/VR enterprise gets real: From carmakers to retailers, augmented reality and virtual reality tools are changing how workers interact and how products are made.Continue Reading