Features

Features

• All aboard: CIO wins the battle, initiates centralized IT organization

  Our SearchCIO IT Leader of the Year Award winner, CIO Eric Hawley, explains how he built a centralized IT environment -- starting with listening.  Continue Reading

• MIT: A big data revolution is here, and it's past time for CIOs to lead

  The big data experts at the MIT CIO event made it official: Big data is transforming business. But it's complicated stuff, and it needs a CIO's touch.  Continue Reading

• Land O' Lakes CIO turns 'dirty data' into customer insights

  Land O' Lakes is combining 'dirty data' with company data sources and -- Eureka! -- putting customer insights into the hands of the business.  Continue Reading

• Airport CTO takes customer service to new heights with sensor technology

  Houston Airport CTO Lisa Kent uses sensor technology to provide superior service to her customers -- both internal and external.  Continue Reading

• Creativity and innovation the hallmarks of CIO's IT centralization

  Eric Hawley, CIO at Utah State University, knows that creativity and innovation are vital to IT centralization -- as is a fully baked cookie analogy.  Continue Reading

• Small-business cybersecurity: Mitigating employee and customer threats

  Small-business cybersecurity programs often hinge on how organizations prepare for -- and respond to -- employee and customer threats.  Continue Reading

• Rainmakers: Three CIOs who made revenue generation their business

  CIOs know alignment with the business is vital, but as IT emerges as a center of innovation, smart CIOs are taking charge of revenue generation.  Continue Reading

• To be a better leader be a team player: CIO leadership lessons from a pro

  Former CIO of Marriott, now personal coach, Carl Wilson talks CIO leadership and the importance of integrating IT with the business.  Continue Reading

• Multi-hypervisor environments: Making it work or not worth the work?

  There are potential benefits to running a multi-hypervisor environment but are they worth the management challenges?  Continue Reading

• IT insourcing uptick: Survey shows some IT coming back in-house

  A new study by Deloitte shows a trend toward IT insourcing, as companies respond to customer and quality concerns by bringing some IT back in-house.  Continue Reading

• Data center facility of the future is a hybrid

  Data center facility ownership isn't a given as CIOs develop hybrid data centers for economic and competitive reasons.  Continue Reading

• Enterprise risk management strategies guide for CIOs

  Risk management is critical for enterprises embarking on new IT projects and plans. Take a look at these resources for insights and advice on risk management.  Continue Reading

• Process improvement methodologies guide for CIOs

  Learn how to understand and evaluate process improvement methodologies with the tips and resources in this guide, covering Six Sigma, Balanced Scorecard and other processes.  Continue Reading

• IT management FAQ guides for enterprise IT strategies

  In these IT management FAQ guides, get answers to frequently asked questions about technologies and methodologies such as ITIL, Lean thinking, Six Sigma, Agile and more.  Continue Reading

• FAQ: Next-generation business intelligence systems

  Find out how CIOs are taking their business intelligence strategies to the next level with new approaches to gathering, accessing, measuring, displaying and sharing information.  Continue Reading

• FAQ: Implementing an IT service catalog

  An IT service catalog is a menu of services offered by an IT organization. Get the FAQs on how to implement an IT service catalog and automate the service request process.  Continue Reading

• CIO's guide to outsourcing application development and management

  Application outsourcing will lead enterprise CIO agendas again next year, with IT application development and management services in high demand. Learn more in this guide.  Continue Reading

• FAQ: Agile practices and their role in software development

  Companies are increasingly using Agile practices to improve software project outcomes. Learn more about Agile here, from Scrum to Extreme Programming and more.  Continue Reading

• The Real Business of IT: Download a free chapter

  The book "The Real Business of IT" focuses on how CIOs can demonstrate the value of IT as a strategic partner. Download a free chapter on finding new value sources in IT.  Continue Reading

• FAQ: IT and organizational change management

  The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management.  Continue Reading

• A guide to managing the risk assessment process

  Risk management assessments in IT take on many different forms -- from data risk to project risk. Learn more about managing the risk assessment processes in your IT organization.  Continue Reading

• FAQ: Understanding the ITIL framework

  The ITIL framework is a globally accepted standard for improving IT service quality. This FAQ reviews the ITIL definition, training options and costs and ITIL-compatible tools.  Continue Reading

• Lean IT principles: A FAQ for CIOs

  Lean thinking is the process of incorporating Lean principles into an enterprise. This FAQ shows how Lean thinking works and how IT is benefiting from this improvement methodology.  Continue Reading

• IT and leadership information for CIOs: Editorial calendar

  The 2009 editorial calendar for SearchCIO.com includes coverage of data protection strategies, SaaS, virtualization, ITSM and other technology topics.  Continue Reading

• FAQ: How does the Six Sigma methodology benefit IT?

  The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.  Continue Reading

• Vendor management advice for CIOs (expert video)

  Vendor management skills are a must have for CIOs. Learn more from Forrester Research Inc.'s Christine Ferrusi Ross.  Continue Reading

• Making the business case for a disaster recovery plan

  One of the most difficult parts of any IT plan is explaining the business case. The resources included in this lesson will point you in the right direction.  Continue Reading

• IT cheat sheets for all

  They may seem like no-brainers to you, but some of your IT tricks and workarounds look magical to your peers. We've collected our favorite IT cheat sheets on topics ranging from AS/400 to HTML and Outlook so everyone can look like a whiz.  Continue Reading

• Business intelligence applications

  Read this excerpt from "Business Intelligence: The Savvy Manager's Guide" to learn about the various applications of business intelligence and how you can use information strategically to help your business.  Continue Reading

• IT governance and legal compliance strategies for CIOs

  Between IT-related laws and governance regulations, IT executives today deal with more legal issues than ever before. These issues include compliance regulations, privacy rules and data protection. This Executive Guide provides resources to help ...  Continue Reading

• Compliance Theme Month

  Welcome to compliance month on SearchCIO.com. Each week we'll be adding new articles, tips, columns and webcasts on compliance issues specific to (but not limited to) CIOs. Bookmark this page and check back for updates this month.  Continue Reading

• Budgeting for compliance: Executive Guide

  The SearchCIO budgeting for compliance Executive Guide includes valuable resources and practical information and advice to help CIOs with planning and budgeting for compliance.  Continue Reading

• The top benefits of business process standardization

  Learn three key things that must happen for your business and its outsourcing capabilities to be successful.  Continue Reading

• Spyware resources for SMBs

  May is Spyware month on SearchSMB.com. Each week we'll be adding new articles, tips, columns and webcasts on Spyware issues specific to (but not limited to) SMBs. Bookmark this page and check back for updates this month.  Continue Reading