Features

Features

• Digital leaders at DHL, CVS defend against, exploit digital disruption

  Digital leaders from two very different industries talk about how they are helping their companies identify opportunities in a digital business world.  Continue Reading

• Five digital disruptors talk successes and strategies

  Here is how five IT leaders are making digital disruption happen.  Continue Reading

• For CIOs invested in digital transformation, think platform

  Digital transformation is full of unknowns, but having a platform to enable transformation isn't one of them. MIT's Jeanne Ross explains in this Q&A.  Continue Reading

• CIOs under pressure to generate revenue through data monetization

  Is data monetization the new gold rush? CEOs and boards of directors think so, and they are looking to CIOs to strike it rich.  Continue Reading

• Open source, adaptable infrastructure key to Etsy platform business model

  How does Etsy keep its platform business model in tune? Deploying up to 60 code changes a day is par for the course.  Continue Reading

• Cloud inventory management for CIOs: Build guardrails, not roadblocks

  Cloud inventory management saves money, reduces security risk and helps the enterprise compete. But first, CIOs must build relationships with business decision makers.  Continue Reading

• Platform business model picks up steam -- what's the CIO role?

  The platform business model develops and derives value from the ecosystem of users it connects. CIOs need to be in on it.  Continue Reading

• The outcome economy is upon us -- is your business ready?

  Smart products and services put a new twist on the old idea of giving customers what they want. Allan Alter explains the new 'outcome economy.'  Continue Reading

• CIOs future-proof the data center with hybrid strategies

  The cloud hasn't supplanted the enterprise data center, but, as these CIOs attest, public cloud services set the pace and offer ample reasons for keeping some IT on-premises.  Continue Reading

• NYT CIO uses niche apps to crack the digital media code

  Marc Frons, who recently announced he will be leaving his post as CIO of The New York Times, believes a culture of experimentation is the fastest road to digital glory.  Continue Reading

• Deloitte's Craig White: BPM tool tech paves way for digitization

  Deloitte's Craig White says BPM tools can drill down beyond key performance indicators to help CIOs suss out an organization's business process issues.  Continue Reading

• Is a flat organization the key to IT agility?

  In this Q&A, Rod Collins explains how CIOs can build and empower a flat IT organization -- even within a hierarchical enterprise.  Continue Reading

• Flap over Zappos holacracy puts spotlight on 'bossless' workplace

  In this Q&A, Rod Collins of Optimity Advisors sheds light on holacracy, a relatively new management style recently adopted by Zappos.  Continue Reading

• Multichannel retail depends on IT systems integration

  Before dressing up brick-and-mortar locations with customer-facing technology, CIOs need to integrate IT systems.  Continue Reading

• Whirlpool CIO: The future of IoT demands a new IT paradigm

  Whirlpool CIO Mike Heim is using cutting-edge tech to reinvent the lowly laundromat, but first he had to reinvent how his IT team worked. Welcome to the future of IoT.  Continue Reading

• Profiles in digital leadership at Forbes, CBS, US Bank

  Forbes, CBS and US Bank use social media marketing, mobile devices, Agile project development -- and strong IT-marketing partnerships -- to drive digital projects.  Continue Reading

• Integrating a hybrid environment now a CIO core competency

  Integrating a hybrid environment presents huge challenges for today's IT organizations. New tools, more manpower and a deep understanding of business data are par for the course.  Continue Reading

• Among C-level relationships, CIO-CMO proving key to business success

  Companies are discovering that the relationship between the CIO and CMO is increasingly important to business success. Frank Davis, CIO of Organic Valley, and Linda Ban of IBM offer tips on how to forge a strong partnership.  Continue Reading

• Enterprise mobile app development: No easy answers

  Enterprise mobile app development tools are proliferating but far from mature, say CIOs and analysts -- and forget about a single platform that can do it all.  Continue Reading

• Disruptive tech and its impact on wireless protocols and networks

  How are disruptive technology trends like BYOD and IoT impacting wireless networks? Networking expert Craig Mathias explains in this Q&A.  Continue Reading

• Embedded IT vs. central IT: Finding common ground

  ITSM expert George Spalding says that the key to solving problems between embedded IT and central IT is a common language based on services and not technology components.  Continue Reading

• Evolution of mobile hinges on marriage between data and devices

  Enterprise mobile computing marches on, and data is proliferating. Companies need to put them together to compete effectively.  Continue Reading

• Under-the-gun managers and other factors that kill IT innovation

  In this interview, author Jill Dyché explains why IT innovation should be on every CIO's agenda  Continue Reading

• Curing the IT identity crisis starts with understanding corporate culture

  Author Jill Dyché stresses it's time for CIOs to recreate their role, especially if they want to stay relevant to the business.  Continue Reading

• Chief innovation officers need friends in high places

  Hyatt, Merck and Nestlé Purina execs explain their business processes for innovation and detail why backing from on high is important.  Continue Reading

• CIOs make the tough call on legacy systems

  After decades of building up their IT infrastructures, companies are faced with deciding which legacy systems to keep and which to cut. CIOs can attest there are no easy formulas.  Continue Reading

• AMD CIO jettisons data centers and gives the company a lift

  The CIO of multinational semiconductor company AMD shares his story of how he consolidated 18 data centers into two.  Continue Reading

• CIOs beef up security tools in wake of 2014 data breaches

  What's different about security strategies in the aftermath of the 2014 data breaches? More money, more monitoring, more employee training, and that's just for starters.  Continue Reading

• A tale of two retailers profiting from big data

  A young and an old retailer shed light on how they're profiting from big data. (Hint: The secret is in their approach to project management.)  Continue Reading

• A new IT model and CIO role for the digital age

  A former CIO and author lays out the blueprint for how to disrupt old-school IT.  Continue Reading

• 7-Eleven guru's eight-step program for building an innovation team

  IT innovation is on every CIO's agenda -- or it should be. Before plotting your strategy, consider these eight tips from 7-Eleven's innovation guru.  Continue Reading

• Emotional intelligence is the hallmark of a good leader

  Author and consultant Roxi Bahar Hewertson's new book, 'Lead Like It Matters Because It Does,' contends that businesses do a poor job of picking their leaders. She explains why in this Q&A with SearchCIO's Nicole Laskowski.  Continue Reading

• Smart robots pave way for better human-machine collaboration

  Robots will find a place in the enterprise, but can we trust them? Here's how they will impact the role of IT.  Continue Reading

• A physician-programmer experiments with AI and machine learning in the ER

  One way for CIOs to start preparing for machine learning and artificial intelligence is to build a flexible architecture.  Continue Reading

• Visa risk manager rescues small retailer from credit card fraud

  Finding the right software tools to combat credit card fraud can save small businesses tens of thousands of dollars. Having a seasoned fraud specialist at the helm also helps. Just ask Speck Products.  Continue Reading

• Value drivers, contracts, cloud monitoring tools drive cloud economics

  Cloud economics is a fuzzy field, subject to a business' demands and constraints. Here are some best practices for getting a return on your cloud investment.  Continue Reading

• How PayPal rallied a 4,000-strong move to Agile

  PayPal’s wholesale move to an Agile methodology was built on ‘four pillars,’ took seven months and changed the way 4,000 IT and product people did their jobs. Here’s how it got done.  Continue Reading

• Four pillars of PayPal's 'big bang' Agile transformation

  PayPal's technology VP Kirsten Wolberg gives SearchCIO the facts, figures and philosophy behind a 'big bang' move to Agile that changed the way 510 cross-functional teams work. Included in the budget: $2 million to change out the furniture.  Continue Reading

• The big data architecture dilemma for CIOs

  CIOs face an age-old dilemma in architecting for big data: Do I buy or build? New business problems, inadequate vendor solutions and myriad new technologies complicate the decision. Add to all that the ambiguity of the term, big data, and well ...  Continue Reading

• Nordstrom digs into 5-star customer reviews and finds a shipping problem

  How does a retailer known for customer service get even better at it? Matt Fisher of Nordstrom uses text analytics to parse tens of thousands of online customer reviews.  Continue Reading

• Becoming 'brain aware' to calm chaos, boost productivity

  Intel's mindful awareness program introduces employees to new skills for dealing with the always-on demands of the digital age. In the future, will businesses become more 'brain aware?'  Continue Reading

• Shadow apps: Turning SaaS risk into CIO strategy

  What can businesses' willy-nilly adoption of SaaS apps do for CIOs? Remove the invisibility cloak, and shadow apps become a golden opportunity to enable business goals, beef up security and save money.  Continue Reading

• Mobility trend: For this IT leader, connected car is both zest and threat

  The connected car is just one example of a mobility trend that is reshaping business as usual.  Continue Reading

• A strong information security program is a competitive gain, not just a cost

  In these days of a breach a minute, a strong information security program is a competitive differentiator. Here's how CIOs and CISOs prove it.  Continue Reading

• Out of the shadows: Rogue IT is becoming CIO business as usual

  The consumerization of IT and increasing demands for business agility are forcing the evolution of rogue IT. How are CIOs responding?  Continue Reading

• The enterprise data hub poised to become the heart of data management?

  Moving big data can cause network strain, leading some businesses to turn to the enterprise data hub.  Continue Reading

• What's in a title? A CIO/CTO shares perspective on his dual role

  What's in a title anyway? In this CIO Snapshot, CareWorks CIO/CTO Bart Murphy talks about what it's like to carry out the dual roles.  Continue Reading

• CIO/CTO shapes up shared services strategy and puts the fun into ITSM

  Bart Murphy was hired by CareWorks Family of Companies to create and carry out a shared services strategy; he transformed IT and became CIO/CTO.  Continue Reading

• Revlon CIO ushers in corporate cloud and sweeping culture changes for IT

  Former Revlon CIO David Giambruno reveals how he expertly led his team through a drastic transition from a vertical to a horizontal organization.  Continue Reading

• IT career salaries infographic: Salary expectations, projects and mood

  TechTarget's Annual Salary and Careers Survey polled 1,771 professionals on their current earnings, the mood in IT and salary expectations for 2014.  Continue Reading

• Ensure mobile device security through a mobile device management policy

  A panel of experts at the ASAE's Technology Conference details how to create an enterprise MDM policy and implement a comprehensive MDM system.  Continue Reading

• The new BPM program: A focus on data-driven business outcomes

  With an emphasis on data-driven business results, the new BPM program is giving CIOs the tools to help grow the business.  Continue Reading

• IT as a service: How to succeed as an IT broker

  Is your organization moving toward offering IT as a service? Find out what CIOs and experts have to say about succeeding as an IT broker.  Continue Reading

• Data-driven decision making propels Yammer to edge of Agile and beyond

  Data-driven decision making and the scientific method pushed Yammer Inc. to the boundaries of Agile development and beyond.  Continue Reading

• A new book zeroes in on finding the key metrics that drive decisions

  Author Ben Yoskovitz talks about using the right metrics at the right time as the path to business success.  Continue Reading

• CIO drives tech-enabled golf with repeatable processes, innovation labs

  TopGolf CIO Tom LaPlante helps drives the tech-enabled business by implementing stable processes and turning every employee into an innovation ninja.  Continue Reading

• Lean Startup methodology key to open government initiative in Palo Alto

  CIO Jonathan Reichental introduced Lean Startup techniques to make better, faster decisions and provide more transparency in local government.  Continue Reading

• All aboard: CIO wins the battle, initiates centralized IT organization

  Our SearchCIO IT Leader of the Year Award winner, CIO Eric Hawley, explains how he built a centralized IT environment -- starting with listening.  Continue Reading

• MIT: A big data revolution is here, and it's past time for CIOs to lead

  The big data experts at the MIT CIO event made it official: Big data is transforming business. But it's complicated stuff, and it needs a CIO's touch.  Continue Reading

• Creativity and innovation the hallmarks of CIO's IT centralization

  Eric Hawley, CIO at Utah State University, knows that creativity and innovation are vital to IT centralization -- as is a fully baked cookie analogy.  Continue Reading

• Rainmakers: Three CIOs who made revenue generation their business

  CIOs know alignment with the business is vital, but as IT emerges as a center of innovation, smart CIOs are taking charge of revenue generation.  Continue Reading

• To be a better leader be a team player: CIO leadership lessons from a pro

  Former CIO of Marriott, now personal coach, Carl Wilson talks CIO leadership and the importance of integrating IT with the business.  Continue Reading

• Multi-hypervisor environments: Making it work or not worth the work?

  There are potential benefits to running a multi-hypervisor environment but are they worth the management challenges?  Continue Reading

• Data center facility of the future is a hybrid

  Data center facility ownership isn't a given as CIOs develop hybrid data centers for economic and competitive reasons.  Continue Reading

• Enterprise risk management strategies guide for CIOs

  Risk management is critical for enterprises embarking on new IT projects and plans. Take a look at these resources for insights and advice on risk management.  Continue Reading

• IT management FAQ guides for enterprise IT strategies

  In these IT management FAQ guides, get answers to frequently asked questions about technologies and methodologies such as ITIL, Lean thinking, Six Sigma, Agile and more.  Continue Reading

• FAQ: Implementing an IT service catalog

  An IT service catalog is a menu of services offered by an IT organization. Get the FAQs on how to implement an IT service catalog and automate the service request process.  Continue Reading

• FAQ: Agile practices and their role in software development

  Companies are increasingly using Agile practices to improve software project outcomes. Learn more about Agile here, from Scrum to Extreme Programming and more.  Continue Reading

• The Real Business of IT: Download a free chapter

  The book "The Real Business of IT" focuses on how CIOs can demonstrate the value of IT as a strategic partner. Download a free chapter on finding new value sources in IT.  Continue Reading

• FAQ: IT and organizational change management

  The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management.  Continue Reading

• A guide to managing the risk assessment process

  Risk management assessments in IT take on many different forms -- from data risk to project risk. Learn more about managing the risk assessment processes in your IT organization.  Continue Reading

• FAQ: Understanding the ITIL framework

  The ITIL framework is a globally accepted standard for improving IT service quality. This FAQ reviews the ITIL definition, training options and costs and ITIL-compatible tools.  Continue Reading

• Lean IT principles: A FAQ for CIOs

  Lean thinking is the process of incorporating Lean principles into an enterprise. This FAQ shows how Lean thinking works and how IT is benefiting from this improvement methodology.  Continue Reading

• IT and leadership information for CIOs: Editorial calendar

  The 2009 editorial calendar for SearchCIO.com includes coverage of data protection strategies, SaaS, virtualization, ITSM and other technology topics.  Continue Reading

• FAQ: How does the Six Sigma methodology benefit IT?

  The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.  Continue Reading

• Vendor management advice for CIOs (expert video)

  Vendor management skills are a must have for CIOs. Learn more from Forrester Research Inc.'s Christine Ferrusi Ross.  Continue Reading

• IT cheat sheets for all

  They may seem like no-brainers to you, but some of your IT tricks and workarounds look magical to your peers. We've collected our favorite IT cheat sheets on topics ranging from AS/400 to HTML and Outlook so everyone can look like a whiz.  Continue Reading

• IT governance and legal compliance strategies for CIOs

  Between IT-related laws and governance regulations, IT executives today deal with more legal issues than ever before. These issues include compliance regulations, privacy rules and data protection. This Executive Guide provides resources to help ...  Continue Reading

• Budgeting for compliance: Executive Guide

  The SearchCIO budgeting for compliance Executive Guide includes valuable resources and practical information and advice to help CIOs with planning and budgeting for compliance.  Continue Reading

• The top benefits of business process standardization

  Learn three key things that must happen for your business and its outsourcing capabilities to be successful.  Continue Reading

• Spyware resources for SMBs

  May is Spyware month on SearchSMB.com. Each week we'll be adding new articles, tips, columns and webcasts on Spyware issues specific to (but not limited to) SMBs. Bookmark this page and check back for updates this month.  Continue Reading