Features

Features

• Texas college CIO pushes into enterprise service management

  A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments.  Continue Reading

• An ITSM program evolves from subpar to superb

  How do you go from 'lousy' systems and subpar services to an ITSM program that is driving a service approach across the enterprise? CIO Link Alander gives us the details.  Continue Reading

• CTO: Hyper-converged infrastructure appliances cut costs

  An Indianapolis school district's decision to deploy hyper-converged infrastructure appliances has reduced support overhead and cut acquisition and operating costs.  Continue Reading

• Mandates create new GDPR roles, processes for compliant companies

  As companies tweak IT processes to maintain General Data Protection Regulation compliance, the regulation raises questions about new, privacy-centric GDPR roles and responsibilities.  Continue Reading

• Legal 'gray areas' holding back GDPR compliance program maturity

  The regulation has been in place for months, but many companies are still behind with their GDPR compliance programs. Will it take a major violation to get companies to pay attention?  Continue Reading

• Implementing machine learning to keep Facebook user data safe

  Facebook Director of Security Aanchal Gupta shares how the social media giant is implementing machine learning in security to ensure user data is safe on its platform.  Continue Reading

• 5 strategies to address the GDPR data management conundrum

  As IT executives continue to wrap their heads around GDPR, strategies are emerging to ease its data management compliance burden. Here are five that are already proving effective.  Continue Reading

• Facebook cybersecurity: How the company is building a diverse team

  Facebook director of security Aanchal Gupta sounds off on the need for diverse security teams and gives an overview of how the social media giant is working to make it happen.  Continue Reading

• As IT permeates the business, the service desk role expands

  Don't underestimate the IT service desk. Read about how enterprises are using new ITSM platforms to grow the service desk role and improve business processes across the enterprise.  Continue Reading

• How to scale security: An inside look at how Facebook does it

  Facebook director of security Aanchal Gupta sounds off on how the social media giant uses automation to scale security and highlights its best practices and key focus areas.  Continue Reading

• Speed, service, solutions are CIO priorities for Arcadis IT exec

  Heading into the final stretch of his first year as CIO, Justin Wright has strong ideas about how to make IT a better partner to the business. Read about his CIO priorities for people, processes and technologies.  Continue Reading

• How to become a digital leader: A design company's blueprint

  Arcadis CIO Justin Wright explains how IT is working in tandem with the business to make the firm a digital leader for its construction industry clients.  Continue Reading

• Digital transformation in the construction industry will rock status quo

  Arcadis CIO Justin Wright talks about digital transformation in the construction industry and what his firm is doing to protect clients from being disrupted.  Continue Reading

• SAP chief security officer talks cloud, security trends

  Security issues are still a top concern when moving to the cloud. SAP CSO Justin Somaini highlights the questions to ask cloud providers to make sure company data is protected.  Continue Reading

• ITSM in the era of cloud-based services

  Companies with IT service management strategies in place have a leg up when it comes to handling cloud-based services and hybrid environments, according to Protiviti's Eric Winton.  Continue Reading