Features

Features

• Lumentum CIO talks building an enterprise cloud computing strategy

  A well-defined plan is essential as cloud adoption becomes a business necessity. In this Q&A, CIO Ralph Loura sounds off on the must-haves for any enterprise cloud computing strategy.  Continue Reading

• 6 ways CIOs can make valuation of data a business driver

  Gartner believes data should be on every company's balance sheet. Here are six data valuation models on how CIOs can put a price tag on their data.  Continue Reading

• Travel commerce platform looking to blockchain, virtual reality in 2019

  In 2019, Travelport's CIO is looking to build out the company's travel commerce platform with help from emerging tech like blockchain, machine learning, virtual reality and more.  Continue Reading

• What are the top IoT security challenges in corporate settings?

  Extended product lifecycles, consumer apathy and lacking federal regulation lead the top IoT security challenges in corporate settings.  Continue Reading

• Benefits of PPM software include reduced failure rates

  PPM software provides organizations a greater insight into projects, enabling decision-makers to better manage and prioritize projects, as well as allocate resources.  Continue Reading

• Improving customer experience strategy with digital tweaks vs. transformation

  Improving the customer experience with digital technologies doesn't have to entail full-blown transformation. Here are three organizations that make the case.  Continue Reading

• 5 'technology enablers' key to Travelport's digital transformation plan

  Travelport CIO Matt Minetola details the five 'technology enablers' key to the success of the company's digital transformation plan and explains why the travel commerce platform relies on a hybrid cloud approach.  Continue Reading

• Enabling digital transformation: CIO talks 3-phase journey

  Enabling digital transformation at Travelport required the $2 billion company to rethink its business model, technology, processes and mindset. Destination: Better customer service.  Continue Reading

• How one CTO is building a plan for legacy code replacement

  Legacy code removal leads 2019 digital transformation plans for CTO Niel Nickolaisen. Learn how his team is prepping for the implementation of a new codebase.  Continue Reading

• How WPI uses AI in ITSM to improve help desk support

  WPI is using AI in ITSM to route help desk tickets to the most qualified technicians. ITSM automation of this ilk helps users and IT-- but it requires some handholding.  Continue Reading

• What can CIOs expect from ITIL 4? More leadership advice, for one

  ITIL 4 is scheduled for release in early 2019. ITIL expert David Ratcliffe discusses what's different about this ITIL update and why the guidance remains vitally relevant to CIOs.  Continue Reading

• What are PPM tools and how do they help the enterprise?

  PPM tools provide a holistic view of enterprise project health, enabling C-level execs and project managers to prioritize, organize and optimize projects for maximum ROI.  Continue Reading

• How secure-by-design ITSM processes can be a business differentiator

  Secure ITSM procedures are essential to digital organizations' data protection processes. They can also be a bottom line boon, says information governance expert Jeffrey Ritter.  Continue Reading

• Embedded IT, global talent to define future of IT jobs

  As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe.  Continue Reading

• Technology risks: What CIOs should know and steps they can take

  Adopting new tech helps businesses thrive, but CIOs must be aware of accompanying risks. Experts sound off on how new tech continues to muddle the cybersecurity threat landscape.  Continue Reading