Features

Features

• Comparing chatbots vs. virtual assistants vs. conversational agents

  Is a conversational agent the same as a chatbot or a virtual assistant? Not exactly. IBM Watson VP and CTO Rob High explains the differences.  Continue Reading

• The urgent need for enterprise AI governance -- and where to start

  By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job.  Continue Reading

• Value stream mapping vs. process mapping to drive process innovation

  What's the difference between value stream mapping vs. process mapping? One is focused on making an existing process more efficient, while the other dissects the value of each step.  Continue Reading

• Next-gen RPA bots automating job roles, not just tasks

  RPA is moving beyond automating tasks to automating big pieces of certain job positions. Case in point: Automation Anywhere's new offering of Digital Workers.  Continue Reading

• Should your company hire a chief AI officer?

  Aramark's newly appointed chief AI officer, along with senior IT leaders from Kohl's, eBay and Square, make the case for an AI expert in the C-suite: Title may not be required.  Continue Reading

• 21st-century CIO job description puts CIOs in vortex of emerging tech

  The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description.  Continue Reading

• Barclays Bank takes a crack at IBM's quantum computer

  Quantum computing may one day explain the universe. Today, the biggest challenge for an early adopter is making the problem sufficiently simple to run on a quantum computer.  Continue Reading

• CIOs share their 2019 tech resolutions

  We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.  Continue Reading

• Ret. Gen. Stan McChrystal on what's wrong with modern leadership

  Retired four-star Gen. Stan McChrystal talks about how modern leadership needs to change and what leadership means in the age of AI.  Continue Reading

• Learning from 2018 cybersecurity incidents: Perform due diligence

  Cybersecurity incidents continued to plague companies in 2018. Experts weigh in on the lessons learned and consumer responses to the largest information security breaches of the year.  Continue Reading

• 5 cloud computing predictions, trends for 2019

  From rapid multi-cloud adoption to enterprises getting smarter about workload migration strategies, experts sound off on key cloud computing trends to watch out for in 2019.  Continue Reading

• A tour through the PPM software marketplace

  Finding the right PPM software is vital to project success. Here's a close look at the market leaders.  Continue Reading

• Top 10 SearchCIO videos: IT industry leaders share DX advice

  Get digital transformation strategy advice from IT industry leaders in this roundup of our top 10 most popular SearchCIO videos from 2018.  Continue Reading

• Sysco's network backbone spans clouds, speeds data

  Food for thought: Sysco worked with interconnection company Equinix to create a backbone that brings together Equinix data centers, Sysco data centers and cloud service providers.  Continue Reading

• 2018 articles spotlight innovation's cybersecurity and compliance risk

  The top 2018 cybersecurity and compliance articles make a few things clear: digitization increases risk and requires innovative strategies to protect against evolving data threats.  Continue Reading