Features

Features

• CIO Marty Boos orchestrates StubHub mobile transformation

  When the bar code became the ticket, StubHub CIO Marty Boos had to recalibrate IT resources and launch a major shift to mobile services. SearchCIO gets the details.  Continue Reading

• Dropbox CIO Sylvie Veilleux on taking IT from 'good to great'

  What's it like to be the first CIO at one of the world's most valuable startups? For Dropbox CIO Sylvie Veilleux it's about making IT 'easy to work with' -- and indispensable.  Continue Reading

• Why aren't there more women in cybersecurity?

  Outmoded stereotypes, not enough female execs -- there are many reasons for the low numbers of women in cybersecurity. Most (but not all) are easily fixed.  Continue Reading

• Hyper-converged infrastructure solutions hit the mainstream

  HCI technology is expanding beyond its original niches in virtual desktop infrastructure and video storage, taking an expanded role in the corporate data center.  Continue Reading

• Enterprise IT infrastructure: Outsource or upgrade for CIOs?

  Intent-based networking and other emerging technologies offer new approaches to enterprise IT, but some CIOs are seeking innovation in cloud computing.  Continue Reading

• Hybrid IT environment requires hybrid cybersecurity

  As more organizations turn to a combination of cloud-based and on-premises systems, protecting data in a hybrid IT environment requires a fresh look at cybersecurity strategy.  Continue Reading

• CIOs play role of provocateurs, enablers in platform shift

  Sam Ramji from the Google Cloud Platform explains why a successful platform shift requires a business-conscious CIO who turns to peers -- and the CEO -- for help.  Continue Reading

• GE digital thread now runs through a 'hub' customer database

  GE has rolled out the first phase of digital transformation for its sales function, creating a central customer database and devising governance standards for customer data.  Continue Reading

• How GE digital transformation won over the sales force

  A major part of the GE digital transformation is getting its 25,000 salespeople on board as it rethinks its vast commercial sales function.  Continue Reading

• Nationwide CIO readies IT workforce for 'inevitable future'

  Susan Gueli, CIO of infrastructure and operations at Nationwide, explains how she helps ensure the company's IT workforce is up to the challenge of digital transformation.  Continue Reading

• For Airbnb, data democratization is a strategic advantage

  Home-rental site Airbnb recognized the value of data from its start. Then it built tools and developed training to democratize data, turning employees into data scientists.  Continue Reading

• 'Regulated enablement' key to minimizing shadow IT risk

  Shadow IT risk continues to plague companies, but some are finding ways to allow citizen developers to use these unsanctioned applications -- with certain restrictions.  Continue Reading

• What IT automation trends mean for the future of the shop

  Smart technology is creating citizen technologists who can now function in a traditional IT department, even though they're not trained. Here's what that means for the future.  Continue Reading

• Infographic: Critical components of DevOps success

  Many organizations are still in the beginning stages of understanding and applying DevOps concepts and strategies, according to a Pink Elephant survey.  Continue Reading

• Cybersecurity basics still a key component in managing digital risks

  Securing the digital enterprise is becoming increasingly complex, but companies should not forget the cybersecurity basics and tap into the power of its available technology, people and processes.  Continue Reading

• Quantum machines: Are we there yet?

  Steady progress in building quantum machines, backed by billions in investment dollars, is bringing quantum computing's thorny problems tantalizingly close to resolution.  Continue Reading

• Mitigating security risks posed by emerging tech: Expert advice

  Companies are in hot pursuit of the benefits offered by cutting-edge technologies, but mitigating security risks often gets scant attention. CIOs need to change that. Here's how.  Continue Reading

• Social cybersecurity: Influence people, make friends and keep them safe

  Jason Hong talks about Carnegie Mellon's work in social cybersecurity, a new discipline that uses techniques from social psychology to improve our ability to be secure online.  Continue Reading

• Highs and lows of the digital innovation process

  The digital innovation process has made organizations more agile, but the shift could present its own set of IT challenges for modern companies. Genpact's Gianni Giacomelli explains why.  Continue Reading

• Use of data analytics boosts small businesses

  The use of data analytics by small businesses is not widespread, despite better access to data tools via the cloud and clear-cut business benefits. Read about two exceptions.  Continue Reading

• Wanted: DevOps governance that enables -- doesn't inhibit -- work

  DevOps doesn't follow the strict work rules of old-school development processes, but rules are still needed. Read about four elements of DevOps governance that keep chaos at bay.  Continue Reading

• Book excerpt: The five phases of decision architecture methodology

  In this book excerpt, authors Andrew Wells and Kathy Chiang detail the decision architecture methodology, describe its five phases and explain how the strategy drives data monetization.  Continue Reading

• Public and private partnerships helping bolster state's cybersecurity

  The CIO and CISO for the state of Wisconsin discuss how public and private partnerships have become integral to their statewide cybersecurity strategy.  Continue Reading

• CISO: To achieve security in IoT devices, remember the fundamentals

  Connectivity has created new threat landscapes, but iRobot CISO Ravi Thatavarthy says it's important to remember fundamental IT security principles when it comes to security in IoT devices.  Continue Reading

• Multicloud environments are everywhere, but managing them is just beginning

  Organizations have steeped themselves in all sorts of cloud services -- whether public or private infrastructure or cloud software. Now comes the hard part.  Continue Reading

• Run a hackathon event that pays off -- and draws women

  IBM Watson Health's chief scientist explains how a hackathon event can pay dividends for a company, provided it's run right. Plus, advice on how to get more women to hackathons.  Continue Reading

• UsTrendy: How a fashion startup learned the value of technology

  UsTrendy, an online fashion marketplace started in 2008, was born digital, but it took time for CEO Sam Sisakhti to fully harness the value of technology.  Continue Reading

• The future of workplace structure: Cross-functional teams, AI impact

  The digital workplace, including the CIO shop, is moving toward cross-functional collaboration, greater openness to outside contributors and the uptake of artificial intelligence.  Continue Reading

• Fine-tune your cloud-first strategy with better metrics

  Calculating the risks and benefits of a cloud-first strategy is a difficult problem for CIOs with large, complex IT environments. Experts discuss the salient metrics to use.  Continue Reading

• John Sculley: CIOs must embrace adaptive innovation, customer plans

  Former Apple CEO and marketing guru John Sculley explains why in today's tech-driven business world, adaptive innovation will be the hallmark of successful IT leaders.  Continue Reading

• Former Apple CEO discusses AI, leadership and experience marketing

  Former Apple and Pepsi CEO John Sculley discusses how disruptive technologies and leadership styles are influencing industries far beyond IT.  Continue Reading

• Is a chief AI officer needed to drive an artificial intelligence strategy?

  Is it time for organizations to hire a chief AI officer to drive their artificial intelligence strategy? Research analysts and technology professionals share their views.  Continue Reading

• Machine learning in cybersecurity moves needle, doesn't negate threats

  The deployment of machine learning in cybersecurity is helping CIOs reduce false positives, quicken response times and make IS staff more efficient. But it's no magic bullet.  Continue Reading

• Software bots, AI technology to transform IT operations model

  CIOs will need to plan for a future in which automation and artificial intelligence will play an increasingly important role in the IT department and required skill sets.  Continue Reading

• Future shop: How tech trends will reshape the IT department structure

  Technology trends from no code platforms to advanced automation promise to transform the IT department role and the skill sets CIOs need to pursue when hiring staff.  Continue Reading

• Digital twins: The next step on your IoT journey

  Gartner's Al Velosa breaks down the hype around digital twins and explains what CIOs can do now to prepare for the coming disruption.  Continue Reading

• New cloud security job calls for skills new and old

  As hackers grab headlines, CISO jobs get hot. Now cloud providers are looking for a nuanced brand of IT talent.  Continue Reading

• Cloud provider security in spotlight, gives rise to new role

  The big guys already have one -- now smaller cloud service vendors are hiring a cloud-specific security exec to focus on security.  Continue Reading

• How to build a foundation for enterprise robotic technology

  Integrating enterprise robotic technology into existing IT systems will be different for every industry -- and a new challenge for CIOs. Read about how to get the job done.  Continue Reading

• Supporting and protecting the mobile enterprise: Think big

  Protecting the mobile enterprise while allowing for the many business benefits mobility provides has never been more challenging. Read how these IT leaders are making mobile work.  Continue Reading

• Unclouding: How one company reversed the cloud migration process

  As cloud use matures, more companies are considering scaling back and starting a reverse cloud migration process. Here is one IT officer's 'unclouding' experience.  Continue Reading

• For CIOs, email data security should still be a top priority

  Insufficient email data security remains a gaping cybersecurity concern for the public and private sector, according to the former CIO of U.S. Customs and Border Protection.  Continue Reading

• Tech matchmakers: VCs and consultants link IT startups with CIOs

  Venture capital firms and IT consultancies are helping CIOs filter through the multitude of tech startups to find matches and catch a glimpse of the future.  Continue Reading

• CIOs seek R&D partnerships with early-stage companies

  CIOs are forming alliances with technology startup companies to harness their research and development capabilities, agility and cultural advantages.  Continue Reading

• OpenStack in the enterprise: Are you up for the challenge?

  OpenStack is popular with the Fortune 100. PayPal is a fan. And experts say its technical shortcomings are long gone. But there are reasons for saying no.  Continue Reading

• Want OpenStack benefits? Put your private cloud plan in place first

  The open source software promises hard-to-come-by cloud standards and no vendor lock-in, says Forrester's Lauren Nelson. But there's more to consider -- including containers.  Continue Reading

• 'Threat hunting' emerges as new enterprise security role

  Enterprise security is often about the latest technology fix, but some experts believe personnel cast in a threat hunting role could provide a valuable line of defense.  Continue Reading

• Securing a board appointment: CIO requirements and benefits

  A corporate board appointment can give a CIO invaluable perspective on running a business, but to get one, deep expertise and a certain degree of unselfishness are required.  Continue Reading

• Key to driving DevOps projects: Build up staff skills and buy talent

  DevOps projects are becoming the rule rather than the exception at companies undergoing digital transformation. Here's how CIOs can get a jump on building a DevOps environment.  Continue Reading

• Rosetta Stone IT chief deciphers digital transformation, challenges

  A company known for peddling language-learning CDs takes on digital transformation challenges -- and charges into the future.  Continue Reading

• 2017 tech events calendar for CIOs, senior IT leaders

  When making 2017 travel plans, refer to our tech events calendar of face-to-face conferences in the United States and Canada for CIOs and other senior IT leaders.  Continue Reading

• Startup mentality: 2016 stories show CIOs how to think small

  A startup mindset may be just the thing to get organizational elephants to tap dance. Here are a few lessons from early-stage companies, extracted from our 2016 coverage.  Continue Reading

• Microsoft and Linux: Growing ties could benefit CIOs

  Microsoft's recent arrival as a Platinum-level member of The Linux Foundation deepens the company's involvement in open source technology, which could benefit CIOs.  Continue Reading

• Perkins taps cloud for mobile bus stop app

  Cloud computing is helping Perkins School for the Blind deliver bus stop information to people with visual impairment -- today in Boston; tomorrow perhaps in a city near you.  Continue Reading

• Hindered by legacy IT systems, Texas CIO forges a way ahead

  Over half of the roughly 4,000 business applications in use by the state of Texas are classified as legacy IT systems. CIO Todd Kimbriel has a plan in the works to remedy that.  Continue Reading

• Does 2016 mark the birth of the AR/VR enterprise?

  The AR/VR enterprise gets real: From carmakers to retailers, augmented reality and virtual reality tools are changing how workers interact and how products are made.  Continue Reading

• IT mindset: CIOs, tech departments work to overcome the 'IKEA effect'

  CIOs are working to overcome the 'IKEA effect' and ownership bias as they endeavor to create more open, flexible approaches for delivering information technology resources.  Continue Reading

• Patriots' digital transformation strategy taps mobile, social, AR

  Organizations from the New England Patriots to small municipalities are tapping mobility as a foundational technology for improving customer experience.  Continue Reading

• A CTO's IT spending strategy for a fast-growing platform startup

  CTO Brian Morgan at platform startup Catalant lets the business be his lodestar for shaping IT investments. Open source software and AWS help too.  Continue Reading

• Nationwide CIO: A new Lean management system saves $28 million

  Guru Vasudeva describes how Nationwide IT is scaling its Lean practice to drive major cultural changes and big savings.  Continue Reading

• How blockchain works: An infographic explainer

  Understanding how a blockchain works is the first step in taking advantage of the technology. Learn how a blockchain unit of value moves from party A to party B.  Continue Reading

• Robotic process automation technology gets to work

  Robotic process automation technology can eliminate or speed up routine digital tasks now performed by humans. Finding RPA sweet spots and the right tools is the CIO challenge.  Continue Reading

• CIO sells scalability of cloud to transform Ohio housing authority

  Craig Patterson was hired by the Lucas Metropolitan Housing Authority to find ways to improve services with IT. First, he had to sell the agency on the scalability of cloud.  Continue Reading

• Bus stop app for visually impaired got start on the street

  When Perkins School for the Blind asked its constituents what innovations would matter to them, it got the message -- and then got to work.  Continue Reading

• Mobile app for visually impaired could improve GPS accuracy

  A project at Perkins School for the Blind aims to help people with vision loss easily find bus stops -- but it could also enhance GPS accuracy for everyone.  Continue Reading

• Process robotics: The economics of digital labor shakes up outsourcing

  Robotic process automation challenges the labor arbitrage of offshore outsourcing, sparking a new discussion among vendors, business leaders and CIOs.  Continue Reading

• Enterprise augmented reality: AR applications are just around the bend

  AR applications are poised to become an integral part of CIO mobile strategy. Start with tablets and smart phones and be on the lookout for headset breakthroughs.  Continue Reading

• State of cloud infographic: Cloud computing stats for CIOs, IT execs

  Surveys show that many enterprises plan to increase or maintain cloud spending in 2016. View our infographic for the latest cloud computing stats.  Continue Reading

• For students, startups, the best work applications are Google's

  Apps for Work: Google's work applications win over young companies and students, but the business suite does have its drawbacks.  Continue Reading

• Apps for Work vs. Office 365 debate as much about culture as tech

  In the Apps for Work vs. Office 365 war over cloud productivity suites, Microsoft is capitalizing on users' strong attachment to Word, Excel and other apps. But Google has loyalists, too.  Continue Reading

• 'Promiscuous' users redefine bounds of good mobile security

  To meet today's mobility demands -- and deliver good mobile security -- organizations must balance business and user needs, says Gartner's Dionisio Zumerle in this SearchCIO interview.  Continue Reading

• Blockchain market outlook: Hype vs. reality

  There are predictions that the blockchain market will change the nature of business transactions. But how much of that is hype? One analyst weighs in on the topic.  Continue Reading

• Cloud computing in healthcare: Creative Solutions goes end to end

  Shawn Wiora, CIO at Creative Solutions in Healthcare, pursued an end-to-end cloud strategy, which resulted in improved security, better performance and IT cultural transformation.  Continue Reading

• Blockchain use cases, private vs. public debate engross community

  The blockchain industry is hashing out how to determine a good blockchain use case, debating the usefulness of private blockchains and mapping out how regulators might benefit.  Continue Reading

• For space agency, cloud financials are out of this world

  The Center for the Advancement of Science in Space chose a cloud app to get a real-time view of its books -- and close them faster.  Continue Reading

• DevOps model, a profile in CIO leadership, change management

  Take it from IT leaders who have been there: Adopting a DevOps model will require strong leadership, exceptional people skills, a high tolerance for failure and financial savvy.  Continue Reading

• Hyper-convergence: Benefits, challenges and use cases

  SearchCIO's Hyper-converged infrastructure infographic provides an at-a-glance look at the technology's benefits, drawbacks and key enterprise applications.  Continue Reading

• Mobile and cloud computing: Today's center of innovation?

  Consultant Bob Egan says that companies need to spend money on mobile cloud not just because it's beneficial to productivity but because it's required to keep up with competitors.  Continue Reading

• Hyperconvergence architecture: CIOs mull hardware savings

  Hyperconverged architecture may or may not cut hardware costs, but some CIOs and other industry executives suggest an emphasis on sticker price misses the point.  Continue Reading

• Hyper-convergence: Infrastructure under the CIO microscope

  Hyper-converged technology promises costs savings and efficiency. CIOs and other executives outline where the benefits are -- and where they aren't.  Continue Reading

• What is a smart contract and what's it good for?

  Blockchain-based smart contracts promise to improve upon traditional legal contracts by validating conditions of a contract and enforcing outcomes through code.  Continue Reading

• Data lake governance: A big data do or die

  Data lake governance may not be a sexy undertaking, but it's become a critical component in modern data architecture, according to experts.  Continue Reading

• Digital security puts CISO reporting structure in corporate glare

  The longstanding question of whom CISOs should report to has taken on new urgency as digital security rises to the top of corporate agendas.  Continue Reading

• Platform business models: Trio debuts Soundsgood playlist service

  Soundsgood, a Paris-based startup, has unveiled a cloud-based service that lets music influencers publish their playlists across a number of music streaming services.  Continue Reading

• University IT departments struggle to stay always open, always secure

  It's double duty for university IT departments today: Maintain a culture of accessibility while protecting against an ever-growing number of threats.  Continue Reading

• Dow Jones' innovation projects: Idea generation, execution

  Dow Jones' chief innovation officer, Edward Roussel, talks about the idea solicitation process and how his team works with the company's IT department.  Continue Reading

• Dow Jones' business innovation process: Set goals, measure success

  Dow Jones takes a two-pronged approach to managing business innovation: First, set clear goals to solve business problems and second, don't be afraid to experiment with new tech.  Continue Reading

• 2016 senior IT events calendar

  When making 2016 travel plans, refer to this list of face-to-face events in the United States and Canada for senior IT and business leaders.  Continue Reading

• How CIOs can use 3D printing technology to their advantage

  3D printing technology is having a moment. CIOs should use it as an opportunity to rebrand the IT group as a business innovation partner.  Continue Reading

• As mobile apps for employees proliferate, CIOs get involved

  As mobile apps for employees, clients and customers alter how enterprise work gets done, the role of the CIO and IT deepens.  Continue Reading

• Alec Ross on how cognitive robots will change the world

  Technology policy expert Alec Ross describes how cognitive robotics will impact the labor market and discusses why the U.S. is in the best position to capture tomorrow's industries.  Continue Reading

• Blockchain technology to disrupt financial, legal fields

  Technology policy expert Alec Ross predicts blockchain technology will remove 'enormous amount of friction' from legal processes within the next five years.  Continue Reading

• Without a data-driven culture, big data projects will fail

  Looking for a big data project success? Remember this: Culture is king.  Continue Reading

• Assessing the cost of private cloud

  The high cost of private cloud requires a ton of due diligence on the part of CIOs and business partners.  Continue Reading

• Creating a private cloud: Start with why

  Creating a private cloud is a big endeavor. Organizations need to assess whether they have the resources to pull it off -- or find another way to achieve cloud benefits.  Continue Reading

• A CIO ratchets up a lifelong mission to think like a customer

  Over his long career as a tech leader, Bill Oates has tried to put himself in the customer's shoes. Now at Perkins School for the Blind, 'customer-centric' takes on new meaning.  Continue Reading

• Service-oriented business: Maritz transforms IT culture

  Maritz, a company in the customer experience business, sought to improve how its in-house consumers acquired services from the IT department. Here's how it got the job done.  Continue Reading

• Blockchain ledger lays foundation for programmable economy

  A programmable economy could reduce corruption, simplify supply chains, even render spam obsolete. The blockchain ledger is an essential ingredient. CIOs must pay mind.  Continue Reading

• Technology, IoT monetization to usher in 'programmable economy'

  Our current economic systems have failed to keep pace with today's business transactions. Technology will soon close the gap, Gartner says. Make way for the 'programmable economy.'  Continue Reading

• APM strategy should focus on user experience, not just IT metrics

  Application performance management (APM) is more critical than ever in today's app economy. Yet the APM strategy of many CIOs has not kept pace . Here's how to get with the program.  Continue Reading