Features

Features

Digital business transformation and innovation

• Law firm makes case for technology-enabled transformation

  Top 100 law firm Jackson Lewis redefines how it provides legal services to clients as part of a technology-enabled transformation overseen by its first-ever chief digital officer.  Continue Reading

• Six barriers to digital transformation; CIO strategies to conquer them

  CIOs are under pressure to help companies find their digital mojo, but challenges abound. Learn about the top six barriers to digital transformation -- and how to vanquish them.  Continue Reading

• Blockchain as a service expected to entice CIOs to test waters

  AWS' Blockchain Templates offering, along with a host of other big vendor blockchain products, will spur a 'tsunami of tests.' Blockchain adoption by business is another matter.  Continue Reading

• Artificial intelligence center of excellence emerges as best practice

  One way for enterprises to get a grip on an AI strategy that makes sense for them is to establish an artificial intelligence center of excellence.  Continue Reading

• Optimizing an artificial intelligence architecture: The race is on

  As AI architecture improves and costs decrease, experts say enterprise adoption will go up, spurring yet more innovation and benefits for businesses and AI vendors alike.  Continue Reading

• CIO uses master data management to speed digitalization

  IMA Financial Group CIO Michelle Vercellino's effort to clean up, protect and govern the firm's data is an important step in the firm's quest for 'data intelligence.'  Continue Reading

• Tackling the 'ask me anything' challenge of a conversational interface

  IBM researchers discuss the challenge of designing conversational interfaces where the potential incoming questions are limitless. The solution: narrowing the scope and training end users.  Continue Reading

• Machine learning use case to ID unhappy employees

  Telus International CIO Michael Ringman analyzes the machine learning use case he launched to curb high attrition rates in call centers.  Continue Reading

• IoT initiatives raise new complications for CIOs

  As CIOs integrate IoT team projects, they must find a new balance between operational technology and IT -- a process that requires as much political savvy as tech expertise.  Continue Reading

• How to make AI agents better conversationalists: Context is key

  IBM's Bob Moore and Raphael Arar are committed to designing AI agents that actually understand -- and retain -- context. The aim? To make AI exchanges more like conversations.  Continue Reading

• Conversational UX design: What it is and who's paving the way

  Two researchers at IBM aim to make AI systems converse more like humans. Here, they discuss the emerging field of conversational UX design and the expertise that goes into it.  Continue Reading

• Tackling security debt: The role of risk register, patch management

  In this Q&A, Akamai's Dave Lewis offers pointers on how to address security debt and also discusses how organizations can avoid incurring such debt.  Continue Reading

• CIOs won't own enterprise machine learning -- they'll enable it

  How can CIOs support an enterprise machine learning initiative? They can start by building a data lake.  Continue Reading

• Security debt: Why you should pay attention

  Akamai's Dave Lewis -- a speaker at the upcoming RSA Conference 2018 -- discusses how organizations build security debt over time and its potential risks.  Continue Reading

• CIOs dissect what makes their artificial intelligence projects tick

  AI has been described as the ultimate disruptor. These three IT leaders are prepping for the shake-up with artificial intelligence projects designed to harness that potential.  Continue Reading