Features

Features

Digital business transformation and innovation

• The Real Business of IT: Download a free chapter

  The book "The Real Business of IT" focuses on how CIOs can demonstrate the value of IT as a strategic partner. Download a free chapter on finding new value sources in IT.  Continue Reading

• FAQ: IT and organizational change management

  The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management.  Continue Reading

• FAQ: Business process management defined

  Business process management (BPM) is top of mind for executives looking to cut costs and increase efficiency. Here, we answer FAQs like: What is BPM? How does it relate to SOA?  Continue Reading

• FAQ: Understanding the ITIL framework

  The ITIL framework is a globally accepted standard for improving IT service quality. This FAQ reviews the ITIL definition, training options and costs and ITIL-compatible tools.  Continue Reading

• Business agility and IT project success factors: Book chapter download

  A sneak peek at CIO Niel Nickolaisen's book on business agility and project success using models to measure purpose and risk, then assign priority and resources accordingly.  Continue Reading

• Lean IT principles: A FAQ for CIOs

  Lean thinking is the process of incorporating Lean principles into an enterprise. This FAQ shows how Lean thinking works and how IT is benefiting from this improvement methodology.  Continue Reading

• IT and leadership information for CIOs: Editorial calendar

  The 2009 editorial calendar for SearchCIO.com includes coverage of data protection strategies, SaaS, virtualization, ITSM and other technology topics.  Continue Reading

• FAQ: How does the Six Sigma methodology benefit IT?

  The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.  Continue Reading

• Information technology e-books for enterprise CIOs

  CIOs must tackle both the IT and business sides of the latest issues. Find advice, news and other resources in our e-books covering hot topics like green IT, outsourcing, business process management and more.  Continue Reading

• CIO Decisions Conference 2008: Presentations and Coverage

  The 2008 CIO Decisions Conference included a number of panels and discussions for more than 200 senior IT executives. Get a peek at what they learned with these presentations.  Continue Reading

• Hamilton Beach CIO takes IT from black hole to company star

  IT was regarded as a "black hole" at Hamilton Beach, says Jerry Hodge, senior director of IS. New processes, PPM software from Innotas and a lot of hand holding turned IT into a star.  Continue Reading

• ITSM guidance: An expert video series

  IT Service Management (ITSM) best practices, including ITIL, ISO and COBIT, allow organizations to build strong internal structures for alignment, integration, security and more. In this ITSM video series, you'll hear from leading industry experts ...  Continue Reading

• Information security policies and practices for CIOs

  The right information security policies and practices can keep your company's IT network secure and safe from the seemingly infinite number of threats via the Internet.  Continue Reading

• CRM strategies for SMBs

  Customer relationship management software helps companies keep customers happy. Learn more with our top five CRM tips for SMBs.  Continue Reading

• Open source strategies for SMBs

  Open source technologies are secure, affordable options for SMBs. Find out more with our top five open source tips for SMBs.  Continue Reading