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June 2011 Volume 8

In building a mobility strategy, what the employee says goes

Question: What's the most salient feature of mobility in the enterprise? Answer: Employee preference. "It's gone viral. Everybody is using mobile devices for everything, for good and bad reasons," said Ken Dulaney, vice president and distinguished analyst at Gartner Inc. "Users are getting kind of sneaky, saying, 'Well, I could do this with this,' when what they really want you to do is go out and buy them this new piece of hardware." More on enterprise mobile devices CIOs scrambling to adapt mobile device management to a BYOD era Seven categories for evaluating mobile device management products CIOs looking for ways to say yes to the iPad in the enterprise Outsourcing trends: Mobile business applications for a business edge Developing a mobility strategy to optimize business processes is both in its infancy and beside the point at many companies, mobility experts say. As the deployment of mobile devices has become epidemic in the enterprise, these devices' fine points -- manageability, cost and actual business benefits -- are ...

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