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Better, faster, cheaper -- three words that could make any CIO cringe. Walter Weir, CIO, University of Nebraska Charged with applying these words to a new email system, however, University of Nebraska CIO Walter Weir accepted the challenge and upped the ante. Within a year's time, his IT team moved 13,000 staff and faculty members from an on-premises legacy Lotus Notes system to a cloud-based solution. The cloud migration cut the cost to IT of providing and supporting email nearly in half, and will save the university an additional $2 million over the next five years. The bonus? In the six months since those 13,000 people started on the new system, Weir has fielded exactly four complaints. "The calls I've gotten have been relatively minor -- 'I used to be able to see this and this on the same screen, now I can't.' I tell them how to do it and they're OK," Weir said. How did he pull off adopting a new technology with hardly a hitch? There was no magic to it, Weir is quick to point out. Old-fashioned planning and project ...