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December 2012/January 2013, Vol. 18

Governance and leadership lessons from a health care CIO

"My personal style is very collaborative," Catherine Bruno explained. "And yes, there were politics, but the best way to handle that in this community was with transparency and openness. Meetings were open. Nothing was secret." Bruno, vice president and CIO at Eastern Maine Healthcare Systems (EMHS), was talking about her role as executive sponsor -- the CEO, if you will -- of a health care initiative in the Bangor, Maine region that is leveraging electronic health records (EHRs) to help people with chronic diseases. For the past two years, Bruno has provided the governance and leadership for the Bangor Beacon Community, one of only 17 such communities nationally to receive a $12.75 million federal grant for using health care IT to improve medical outcomes. The Bangor Beacon project focuses on four chronic diseases -- diabetes, chronic obstructive pulmonary disease, congestive heart failure and asthma. It uses EHRs to identify people in the region with these diseases -- but that is just the starting point. The project's goal is ...

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