Managing technology providers to meet business initiatives: A CIO guide

Last updated:August 2014

Essential Guide

Browse Sections
  • Go to school on vendor tools
  • Working with cloud computing vendors
  • Must-know service provider lingo
  • Vendor management guidance from the pros
  • IT service provider management quiz for CIOs

Editor's note

Keeping the organization running smoothly is a top priority no matter the field, and it's the CIO's job to ensure technology services and offerings aid -- not cripple -- business growth. That no longer means overseeing merely in-house infrastructure and services: Most enterprise IT leaders are now managing a slew of technology providers as well to ensure that procured services meet the business's needs and forward-looking initiatives.

Navigating the choppy waters of managing technology vendors can be a tricky task. In this CIO Briefing, learn how CIOs and IT leaders in the modern enterprise oversee technology providers in the fast-paced, cloud-heavy, SaaS-enabled world of IT. Hint: It's not all smooth sailing.

This Essential Guide on managing technology providers is part of the CIO Briefings series, which is designed to give IT leaders strategic management and decision-making advice on timely topics.

1Vendor management guidance from the pros

Many technology providers advertise the cost savings their products will supposedly deliver, but that doesn't mean that careful CIOs can shirk any of their vendor management responsibilities or that other departments won't try to pay for IT services themselves. In this roundup of tips and news from SearchCIO, learn who is taking over the enterprise technology budgeting and how to avoid some common IT service provider pitfalls.