BPM and BPO change business and the nature of work
In this column, SearchCIO contributor Harvey Koeppel explains how business process management (BPM) and BPO are evolving and converging into disciplines that will change the ways CIOs manage IT processes and tackle staffing considerations. Read Now
Outsourcing is an arrangement in which one company provides services for another company that could be, or previously have been, provided in-house. In the age of cloud, big data and mobile technology, outsourcing is a viable option for any organization lacking the resources or budget to manage software and services within its own IT department.
There are several queries CIOs must consider in crafting an appropriate IT sourcing strategy for the enterprise. What are your primary objectives for outsourcing? Do you wish to contract with foreign and/or domestic providers? What services do you require to relieve stretched-thin IT departments? In this CIO Briefing, learn how to create an IT sourcing strategy that fits your organization, and get advice from CIOs who have been there, done that.
This Essential Guide on IT sourcing strategy in the enterprise is part of the CIO Briefings series, which is designed to give IT leaders strategic management and decision-making advice on timely topics.
1Cloud services sought by outsourcing-oriented CIOs
Cloud computing is one of the more prevalent building blocks of an IT sourcing strategy. The sheer volume of cloud service providers has increased exponentially in the past decade, making sorting through their various offerings a formidable task. In this section, learn about the history of cloud computing and read real-life examples of how enterprises have soared thanks to cloud arrangements.
Do you know where your outsourcing is?
Some organizations are making more investments in cloud computing than their CIOs realize, with individual business units purchasing their own cloud services without the knowledge of their IT departments. Read Now
What creative destruction and outsourcing have in common
IaaS-, PaaS- and SaaS-related cloud computing services represent a major cycle of creative destruction within the IT industry. This tip uncovers how the cloud is changing the way IT services are obtained and managed. Read Now
The hybridized future of the data center
As cloud and hybrid technologies take hold, CIOs are learning about -- and in some cases reveling in -- the prospects of IT infrastructure configurations without all the traditional hassles. Learn more in this feature. Read Now
2The ins and outs of IT sourcing
How are your peers managing their IT sourcing arrangements? Are you getting the most out of your outsourcing strategy? Get all the fine-print details necessary for implementing an effective IT sourcing strategy, starting with fostering healthy partnerships; plus, read about where sourcing strategies might be heading next.
Infrastructure outsourcing and multisourcing improve with ITIL framework
Learn about IT infrastructure outsourcing and multisourcing from top dogs Procter & Gamble and Hewlett-Packard. According to P&G's global IT service/infrastructure manager, integrating ITIL frameworks into the outsourcing process can make large-scale deals doable. Read Now