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April 2015

The digital effect on BPM systems

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Business processes have changed radically in the past decade, with rapid developments in cloud, social networking, mobile and analytics driving today's businesses to transform into digital companies. This requires just as radical a transformation in these companies' IT systems, a reality reflected in today's modernized breed of business process management (BPM) systems and tools.

In this SearchCIO handbook, CIO expert Harvey Koeppel explains how the "whole new deal" of BPM really lies in the shift from traditional to digital processes itself, and while BPM technologies have been incrementally improved to adapt to this shift, the BPM lifecycle itself remains relatively unchanged. In our second story, CTO Niel Nickolaisen warns about the temptation of defaulting to BPM to deal with complex workflows – at least not until you simply standardize your processes and systems first. And in our last piece, Executive Editor Linda Tucci explores how a new generation of BPM systems has arisen to help companies make the transition into digital and tailor their applications to the customer experience.

About The Author

Harvey R. Koeppel - President

Harvey R. Koeppel is executive director of the Center for CIO ...Read More

Table Of Contents

  • BPM in the digital age: A whole new game?
  • How not to use BPM systems
  • Going digital with BPM

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