CIO Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing CIO strategy and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

  • B

    business process management (BPM)

    Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, executing improvements, monitoring the improved process and continually optimizing it.

  • Business Process Management Initiative (BPMI)

    Established in August 2000, the Business Process Management Initiative (BPMI) is a non-profit organization that exists to promote the standardization of common business processes, as a means of furthering e-business and B2B development.

  • business process management suite (BPMS)

    A business process management suite (BPMS) is a tool for designing, implementing and improving an activity or set of activities that will accomplish a specific organizational goal.

  • business process mapping

    Business process mapping is the visual display of the steps involved in a business process from start to finish.

  • Business Process Modeling Notation (BPMN)

    Business Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram similar to a flowchart... (Continued)

  • business process monitoring

    Business process monitoring is real-time scrutiny of an activity or set of activities that have been set up to accomplish a specific organizational goal.

  • business process outsourcing (BPO)

    Business process outsourcing, or BPO, is a business practice in which one organization hires another company to perform a task (i.e., process) that the hiring organization requires for its own business to successfully operate.

  • business process reengineering (BPR)

    Business process reengineering (BPR) is an approach to change management in which the related tasks required to obtain a specific business outcome are radically redesigned. An important goal of BPR is to analyze workflows within and between enterprises in order to optimize end-to-end processes and eliminate tasks that do not provide the customer with value.

  • business process visibility

    Business process visibility, also called process visibility, is the ability to accurately and completely view the processes, transactions and other activities operating within an enterprise. 

  • business resilience

    Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.

  • business service management (BSM)

    Business service management (BSM) is an approach to overseeing information technology that emphasizes treating IT offerings as part of the larger enterprise strategy, and provisioning IT resources based on an understanding of the business' most pressing needs.

  • business services

    Business services is a general term that describes work that supports a business but does not produce a tangible commodity. 

  • business technology (BT)

    Business technology (BT) is a term that points specifically to the technology used by businesses to treat information.

  • business technology management (BTM)

    Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department.

  • Business Transaction Protocol (BTP)

    The Business Transaction Protocol (BTP) is an XML-based protocol being developed by the Business Transactions Technical Committee (BT TC) of the Organization for the Advancement of Structured Information Standards (OASIS) as a standardized Internet-based means of managing complex, ongoing business-to-business (B2B) transactions among multiple organizations.

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