CIO Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing CIO strategy and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

  • T

    Total Quality Management (TQM)

    Total Quality Management is a management framework based on the belief that an organization can build long-term success by having all its members, from low-level workers to its highest ranking executives, focus on quality improvement and, thus, delivering customer satisfaction.

  • transaction

    In computer programming, a transaction usually means a sequence of information exchange and related work (such as database updating) that is treated as a unit for the purposes of satisfying a request and for ensuring database integrity.

  • transactional leadership

    Transactional leadership is a leadership style where the executive relies on rewards and punishments to achieve optimal job performance from his or her subordinates.

  • transfer learning

    Transfer learning is the application of knowledge gained from completing one task to help solve a different, but related, problem.

  • transformational leadership

    Transformational leadership describes the ability of an organization's management to foster significant change, often by leveraging new technology.

  • tweetchat

    A tweetchat, also called a tweet jam, is a discussion carried out on Twitter.

  • two-speed IT

    Two-speed IT is the concept that strategic planning for an IT department should include a fast track that allows some projects to be implemented quickly.

  • U

    UBE (unsolicited bulk email)

    UBE (unsolicited bulk email) is a formal term for spam.

  • UCE (unsolicited commercial email)

    UCE (unsolicited commercial e-mail) is a legal term used to describe an electronic promotional message sent to a consumer without the consumer's prior request or consent.

  • unsourcing

    Unsourcing is the transfer of an organization's customer service and support functions from paid employees to unpaid or low-paid online communities.

  • user-generated content (UGC)

    User-generated content (UGC) is the words and photos that unpaid contributors create and provide to publications, particularly Web properties.

  • UX (user experience)

    User experience (UX) encompasses all aspects of an end user's interaction with and attitude toward a given IT system or services, including the interface, graphics and design.

  • V

    value chain

    A value chain is "a string of companies working together to satisfy market demands."

  • value innovation

    Value innovation is the implementation of upgrades or new technologies designed to help a company differentiate its products or services while lowering costs.

  • value proposition

    A value proposition is a statement that clearly identifies the benefits a company's products and services will deliver to its customers.

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