CIO Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing CIO strategy and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

  • S

    self-destructing email

    Self-destructing email is electronic mail that vanishes or becomes unreadable after a certain length of time or upon the request of the sender... (Continued)

  • self-directed work team (SDWT)

    A self-directed work team (SDWT) is a group of people, usually employees in a company, who combine different skills and talents to work without the usual managerial supervision toward a common purpose or goal.

  • servant leadership

    Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control.

  • shared services

    Shared services is the consolidation of business operations that are used by multiple parts of the same organization.  

  • sharing economy

    The sharing economy, also known as collaborative consumption or peer-to-peer-based sharing, is a concept that highlights the ability -- and perhaps the preference -- of individuals to rent or borrow goods rather than buy and own them.

  • shopping cart

    On a Web site that sells products or services online, the shopping cart is a common metaphor (from the original grocery store shopping cart) for the catalog or other pages where a user reads and makes selections.

  • Silicon Valley

    Silicon Valley is home to some of the world's largest technology corporations and thousands of technology-related startup companies.

  • SIPOC diagram (suppliers, inputs, process, outputs, customers)

    A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a visual tool for documenting a business process from beginning to end prior to implementation.

  • situational leadership

    Situational leadership is based on the belief that there is no single way to direct people; successful leaders will adapt the way they lead to the needs and abilities of their employees.

  • Six Sigma

    Six Sigma is an approach to data-driven management that seeks to improve quality by measuring how many defects there are in a process and systematically eliminating them until there are as close to zero defects as possible.

  • SKIL Bill (Securing Knowledge, Innovation and Leadership Act)

    The Securing Knowledge, Innovation and Leadership Act, also called the SKIL Bill, was introduced in 2006 by the United States (U.S.) Congress with the intent of encouraging the immigration of people with certain professional skills into the U.S... (Continued)

  • SkunkWorks project (Skunk Works)

    A SkunkWorks project (also known as Skunk Works) is an innovative undertaking, involving a small group of people, that is outside the normal research and development channels within an organization.

  • SMAC (social, mobile, analytics and cloud)

    SMAC (social, mobile, analytics and cloud) is the concept that the convergence of four technologies is currently driving business innovation.

  • smart machines

    A smart machine is a device embedded with machine-to-machine (M2M) and/or cognitive computing technologies such as artificial intelligence (AI), machine learning or deep learning, all of which it uses to reason, problem-solve, make decisions and even, ultimately, take action.

  • smart process applications (smart process apps)

    A smart process application is software that is designed to support an organization's business process management (BPM) efforts in a collaborative manner.

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