CIO Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing CIO strategy and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

  • I

    technology addiction (internet addiction)

    Technology addiction (Internet addiction) is an impulse control disorder that involves the obsessive use of mobile devices, the internet or video games despite negative consequences to the user of the technology. The disorder may also be referred to as digital addiction or internet addiction.

  • K

    key risk indicator (KRI)

    A key risk indicator (KRI) is a metric for measuring the likelihood that the combined probability of an event and its consequence will exceed the organization's risk appetite and have a profoundly negative impact on an organization's ability to be successful. 

  • kludge

    In information technology, a kludge (pronounced KLOOdzh) is an awkward or clumsy (but at least temporarily effective) solution to a programming or hardware design or implementation problem.

  • knowledge

    In information technology, knowledge is, to an enterprise or an individual, the possession of information or the ability to quickly locate it.

  • knowledge-based systems (KBS)

    A knowledge-based system (KBS) is a form of artificial intelligence (AI) that aims to capture the knowledge of human experts to support decision-making.

  • L

    labor arbitrage

    Labor arbitrage is the practice of making use of the least costly labor for producing products or goods.

  • labor automation

    Labor automation refers to the use of technology to perform specific tasks or jobs traditionally done by humans. As artificial intelligence and machine learning become integral to labor automation, experts believe entire jobs, not just specific tasks, will be automated.

  • LBO (leveraged buyout)

    An LBO or leveraged buyout is the purchase of a company or single asset using a large amount of borrowed money, supplemented with some equity from the acquirer.

  • leadership

    Leadership is the ability of an individual or a group of individuals to influence and guide followers or other members of an organization.

  • leadership skills

    Leadership skills are the strengths and abilities individuals demonstrate that help the oversee processes, guide initiatives and steer their employees toward the achievement of goals.

  • leadership traits

    Leadership traits are the personal qualities that shape effective leaders.

  • lean management

    Lean management is an approach to managing an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.

  • Lean Six Sigma

    Lean Six Sigma is a data-driven approach to improving efficiency, customer satisfaction and profits.

  • lean startup

    Lean startup is an approach to building new businesses based on the belief that entrepreneurs must investigate, experiment, test and iterate as they develop products.

  • Learning Guide: ROI

    Discover more about return on investment, including how to calculate ROI, in this learning guide.

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