CIO Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing CIO strategy and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

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    IT outsourcing strategy

    An IT outsourcing strategy is a plan derived from assessing which IT functions are better performed by an IT outsourcing service provider than by an organization's internal IT department.

  • IT prioritization

    IT prioritization is the process of initiating IT projects and procedures based on both the immediate and long-term needs of an organization.

  • IT procurement

    IT procurement is the series of activities and procedures necessary to acquire information technology products or services.

  • IT productivity

    IT productivity is a reference to the relationship between an organization's technology investments and its corresponding efficiency gains, or return on investment.

  • IT project management

    Every IT project should begin with two questions: What business problem are we trying to solve? And does everyone agree it's worth the effort to solve it?

  • IT project manager

    An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's technology pursuits and goals.

  • IT service catalog

    An IT service catalog is a list of technology resources and offerings available from the IT service provider within an organization.

  • IT skills gap (information technology skills gap)

    IT skills gap (information technology skills gap) is a term referring to the difference between existing workplace knowledge and the talents required to fulfill an IT organization's needs to align with business objectives.

  • IT strategic plan (information technology strategic plan)

    An IT strategic plan outlines a company's technology-enabled business management processes that it uses to guide operations and prioritize business goals.

  • IT strategist (information technology strategist)

    An IT strategist (information technology strategist) is someone in an organization who is given the responsibility and authority to establish initiatives that affect the organization's IT and business strategy.

  • IT strategy (information technology strategy)

    IT strategy (information technology strategy) is a comprehensive plan that outlines how technology should be used to meet IT and business goals.

  • IT transformation

    IT transformation is a complete reassessment and overhaul of an organization's information technology (IT) systems in order to improve the efficiency and delivery in a digital economy.

  • ITAA (Information Technology Association of America)

    The ITAA (Information Technology Association of America) is a trade organization of corporations involved with all aspects of information technology.

  • ITIL v3

    ITIL v3 is the third version of the Information Technology Infrastructure Library, a globally recognized collection of best practices for managing information technology (IT).

  • ITSO (International Technical Support Organization)

    ITSO (International Technical Support Organization), a creation of IBM and its Lotus and Tivoli subsidiaries, provides information technology (IT) professionals and customers with technical information, assistance, guidance, and training.

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