O - Definitions

  • O

    ODMA (Open Document Management API or Application Program Interface)

    ODMA (Open Document Management API or Application Program Interface) is an industry standard interface for managing documents that allows users to store, retrieve, and share them with security and version control.

  • offshore outsourcing

    Offshore outsourcing, a type of business process outsourcing (BPO), is the exporting of IT-related work from the United States and other developed countries to areas of the world where there is both political stability and lower labor costs or tax savings.

  • omnichannel

    Omnichannel -- also spelled omni-channel -- is a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they're shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store.

  • onshore outsourcing (domestic outsourcing)

    Onshore outsourcing (also called domestic outsourcing) is the obtaining of services from someone outside a company but within the same country.

  • Open Buying on the Internet (OBI)

    OBI (Open Buying on the Internet) is a proposed standard for business-to-business purchasing on the Internet, aimed particularly at high-volume, low-cost-per-item transactions.

  • organizational change management (OCM)

    Organizational change management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise. Simply put, OCM addresses the people side of change management.

  • organizational goals

    Organizational goals are strategic objectives that a company's management establishes to outline expected outcomes and guide employees' efforts.

  • out of the box

    "Out of the box" is an expression that describes nonconformal, creative thinking.

  • outcome economy

    Outcome economy describes an economy based on the marketing, pricing and selling of the results provided by goods and services rather than their face value.

  • outsourcing

    Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company's own employees.

  • Outsourcing: Glossary

    This is a glossary of terms related both to offshore outsourcing and outsourcing in general.

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