Staff development/retention Definitions

  • A

    authentic leadership

    Authentic leadership is a management approach in which the head of a group or company governs and connects with his followers in an honest, open manner.

  • authoritarian leadership

    Authoritarian leadership is a management style in which an individual has total control over making decisions for a group or organization, with little or no input from his or her subordinates.

  • C

    Chief Operating Officer (COO)

    A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company.

  • Chief Technology Officer (CTO)

    A Chief Technology Officer (CTO) is the individual within an organization who has ultimate responsibility for all technology policy and related matters such as research and development (R&D).

  • CMO (chief marketing officer)

    A CMO (chief marketing officer) is a C-level corporate executive responsible for activities in an organization that have to do with creating, communicating and delivering offerings that have value for customers, clients or business partners.

  • contingent workforce

    A contingent workforce is a labor pool whose members are hired by an organization on an on-demand basis. A contingent workforce consists of freelancers, independent contractors and consultants who are not on the company's payroll because they are not full-time employees of the organization.

  • cross-functional team

    A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.

  • cultural fit

    Cultural fit is the likelihood that a job candidate will be able to conform and adapt to the core values and collective behaviors that make up an organization.

  • D

    digital leadership

    Digital leaders work in much the same way as a chief financial officer (CFO), a director of human resources or a chief operations officer (COO) works; they need to assure interested parties that the assets for which they are responsible maintain maximum value.

  • E

    emotional intelligence (EI)

    Emotional intelligence (EI) is the area of cognitive ability that facilitates interpersonal behavior.

  • executive leadership

    Executive leadership is the ability of an organization's management to guide and motivate employees while meeting organizational goals.

  • F

    FUN (focus on user needs)

    FUN (focus on user needs) is an approach to information technology (IT) management that places emphasis on improving the user experience (UX).

  • H

    hard skills

    Hard skills are specific abilities, or capabilities, that an individual can possess and demonstrate in a measured way.

  • I

    innovation culture

    Innovation culture is an environment that organizations cultivate in order to nurture new, creative thinking and its application.

  • IT director (information technology director)

    An IT director (information technology director) is an employee in charge of technology within an organization. IT director is sometimes used interchangeably with CIO but, in the majority of large enterprise organizations, they are two separate positions. The CIO focuses more on technology strategy while the IT director works directly with the technology tools.

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