Digital business transformation Definitions

  • B

    business process management suite (BPMS)

    A business process management suite (BPMS) is a tool for designing, implementing and improving an activity or set of activities that will accomplish a specific organizational goal.

  • business process mapping

    Business process mapping is the visual display of the steps involved in a business process from start to finish.

  • business process monitoring

    Business process monitoring is real-time scrutiny of an activity or set of activities that have been set up to accomplish a specific organizational goal.

  • business process reengineering (BPR)

    Business process reengineering (BPR) is an approach to change management in which the related tasks required to obtain a specific business outcome are radically redesigned. An important goal of BPR is to analyze workflows within and between enterprises in order to optimize end-to-end processes and eliminate tasks that do not provide the customer with value.

  • business process visibility

    Business process visibility, also called process visibility, is the ability to accurately and completely view the processes, transactions and other activities operating within an enterprise. 

  • business service management (BSM)

    Business service management (BSM) is an approach to overseeing information technology that emphasizes treating IT offerings as part of the larger enterprise strategy, and provisioning IT resources based on an understanding of the business' most pressing needs.

  • business services

    Business services is a general term that describes work that supports a business but does not produce a tangible commodity. 

  • business technology (BT)

    Business technology (BT) is a term that points specifically to the technology used by businesses to treat information.

  • C

    C-Level (C-Suite)

    C-level is a term used to describe senior business leaders with high-ranking executive titles.

  • CEO and other C-suite executive titles

    The CEO, or chief executive officer, is part of the C-suite. Other C-suite executive titles include the chief financial officer, chief operating officer, chief information officer and more.

  • CFO (Chief Financial Officer)

    CFO (Chief Financial Officer) is the corporate title for the person responsible for managing the company's financial operations and strategy.

  • change management

    Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies.

  • change management strategy

    A change management strategy is a systematic approach to making adjustments to the application of a set of tools, processes or skills during a project or initiative.

  • change request

    A change request is a formal proposal for an alteration to some product or system.

  • chief data officer (CDO)

    A chief data officer (CDO) is a C-level executive who is responsible for an organization's data use and data governance.

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