CIO mission Definitions

  • R

    reshoring

    Reshoring is the practice of bringing outsourced personnel and services back to the location from which they were originally offshored. 

  • retargeting

    Retargeting is a type of online advertising whereby companies focus on particular audience members for promotions based on users' prior Internet search history or site visits.

  • reverse mentoring

    Championed by former GE CEO Jack Welch, reverse mentoring flip-flops the typical mentoring relationship, with a younger employee acting as the mentor.

  • rightsourcing

    Rightsourcing is selecting the best way to procure a service and deciding whether a company is best served by performing a business requirement in-house (insourcing) or contracting it out to a third-part service provider (outsourcing).  Rightsourcing literally means "choosing the correct source."

  • rogue IT

    Rogue IT is the use of unsanctioned information technology resources within an organization. 

  • ROI (return on investment)

    For a given use of money in an enterprise, the ROI (return on investment) is how much profit or cost saving is realized as a result.

  • S

    selective outsourcing

    Selective outsourcing is a targeted sourcing strategy that relies upon sending very specific functions and work off-premises while keeping other functions on-premises.

  • self-directed work team (SDWT)

    A self-directed work team (SDWT) is a group of people, usually employees in a company, who combine different skills and talents to work without the usual managerial supervision toward a common purpose or goal.

  • servant leadership

    Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control.

  • shared services

    Shared services is the consolidation of business operations that are used by multiple parts of the same organization.  

  • Silicon Valley

    Silicon Valley is home to some of the world's largest technology corporations and thousands of technology-related startup companies.

  • SIPOC diagram (suppliers, inputs, process, outputs, customers)

    A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a visual tool for documenting a business process from beginning to end prior to implementation.

  • situational leadership

    Situational leadership is based on the belief that there is no single way to direct people; successful leaders will adapt the way they lead to the needs and abilities of their employees.

  • SkunkWorks project (Skunk Works)

    A SkunkWorks project (also known as Skunk Works) is an innovative undertaking, involving a small group of people, that is outside the normal research and development channels within an organization.

  • SMAC (social, mobile, analytics and cloud)

    SMAC (social, mobile, analytics and cloud) is the concept that the convergence of four technologies is currently driving business innovation.

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