CIO mission Definitions

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  • A

    authentic leadership

    Authentic leadership is a type of management style in which people act in a real, genuine and sincere way that is true to who they are as individuals.

  • authoritarian leadership

    Authoritarian leadership is a management style in which an individual has total control over making decisions for a group or organization, with little or no input from his or her subordinates.

  • B

    balanced scorecard

    The balanced scorecard is a management system aimed at translating an organization's strategic goals into a set of performance objectives that, in turn, are measured, monitored and changed if necessary to ensure that the organization's strategic goals are met.

  • big data as a service (BDaaS)

    Big data as a service (BDaaS) is the delivery of statistical analysis tools or information by an outside provider that helps organizations understand and use insights gained from large information sets in order to gain a competitive advantage.

  • bimodal IT (bimodal information technology)

    Bimodal IT is a two-tiered IT operations model that allows for the creation of IT systems and processes that are stable and predictable as well as agile and fast.

  • brand equity

    Brand equity is the perceived value a company gains by having a known name, logo or other identifier.

  • business innovation

    Business innovation is an organization's process for introducing new ideas, workflows, methodologies, services or products.

  • business integration

    Business integration is a strategy wherein the goal is not only to sync IT and business cultures and objectives, but also to assimilate technology into business strategy and goals.

  • business model innovation

    Business model innovation is the implementation of unique concepts to support a company's viability, including the development of new processes for delivering products and services to customers.

  • business process management (BPM)

    Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, executing improvements, monitoring the improved process and continually optimizing it.

  • business process outsourcing (BPO)

    Business process outsourcing, or BPO, is a business practice in which one organization hires another company to perform a process task that the hiring organization requires for its own business to operate successfully.

  • business process reengineering (BPR)

    Business process reengineering (BPR) is an approach to change management in which the related tasks required to obtain a specific business outcome are radically redesigned. An important goal of BPR is to analyze workflows within and between enterprises in order to optimize end-to-end processes and eliminate tasks that do not provide the customer with value.

  • business services

    Business services is a general term that describes work that supports a business but does not produce a tangible commodity. 

  • business technology (BT)

    Business technology (BT) is a term that points specifically to the technology used by businesses to treat information.

  • C

    CCO (Corporate or Chief Compliance Officer)

    A Chief Compliance Officer (CCO) is a corporate official in charge of overseeing and managing compliance issues within an organization, ensuring, for example, that a company is complying with regulatory requirements and that the company and its employees are complying with internal policies and procedures. 

  • CEO (Chief Executive Officer)

    The CEO, or chief executive officer, is the top position in an organization. CEOs are responsible for executing existing plans and policies, overseeing business management and setting future strategy.

  • CFO (Chief Financial Officer)

    CFO (Chief Financial Officer) is the corporate title for the person responsible for managing the company's financial operations and strategy.

  • change agent (agent of change)

    A change agent, or agent of change, is someone who promotes and enables change to happen within any group or organization.

  • change management

    Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies.

  • change request

    A change request is a formal proposal for an alteration to some product or system.

  • chief analytics officer

    The chief analytics officer is a C-level position responsible for data analysis within an organization.

  • chief architect (chief IT architect)

    In information technology (IT), a chief architect is a c-level executive whose job is to look closely at how IT functions can be centralized so that departments across the company can work together seamlessly.

  • chief data officer (CDO)

    A chief data officer (CDO) is a C-level executive who is responsible for an organization's data use and data governance.

  • Chief Digital Officer (CDO)

    A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and marketing trends.

  • chief marketing technologist (CMT)

    A chief marketing technologist (CMT) is a C-level executive who sets a technology vision for the marketing team that aligns with business goals.

  • Chief Operating Officer (COO)

    A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company.

  • chief procurement officer (CPO)

    A chief procurement officer (CPO) is an executive title commonly given to the person responsible for the strategic acquisition of goods and services at an organization. In addition to establishing the policies and processes to guide acquisitions, duties of a CPO include reducing costs and ensuring excellent supplier performance.

  • Chief Strategy Officer (CSO)

    A chief strategy officer (CSO), or chief strategist, is an executive charged with helping formulate, facilitate and communicate the overarching strategy of an organization, usually a large corporation.

  • Chief Technology Officer (CTO)

    The Chief Technology Officer (CTO) is the individual within an organization who oversees the current technology and creates relevant policy.

  • Chief Transformation Officer (CTO)

    Chief transformation officer is an executive role, often in the C-suite, that focuses on bringing about change as well as growth in revenue and profit to an organization.

  • chief trust officer

    A chief trust officer in the IT industry is an executive job title given to the person responsible for building confidence around the use of customer information and how it is protected.

  • CIO (Chief Information Officer)

    A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation.

  • CMO (chief marketing officer)

    A CMO (chief marketing officer) is a C-level corporate executive responsible for activities in an organization that have to do with creating, communicating and delivering offerings that have value for customers, clients or business partners.

  • Cognos

    Cognos is IBM's business intelligence (BI) and performance management software suite. The software is designed to enable business users without technical knowledge to extract corporate data, analyze it and assemble reports.  

  • collaboration specialist

    A collaboration specialist is an individual in charge of managing customer experience and implementing a collaborative platform across the enterprise in order to enhance the user experience and employee productivity, and collectively accomplish tasks.

  • competitive advantage

    Competitive advantage is the favorable position an organization seeks in order to be more profitable than its rivals.

  • competitive differentiation

    Competitive differentiation is a strategic positioning tactic an organization can undertake to set its products, services and brands apart from those of its competitors.

  • contingent workforce

    A contingent workforce is a labor pool whose members are hired by an organization on an on-demand basis. A contingent workforce consists of freelancers, independent contractors and consultants who are not on the company's payroll because they are not full-time employees of the organization.

  • coopetition (co-opetition)

    Coopetition is a business strategy that uses insights gained from game theory to understand when it is better for competitors to work together. 

  • corporate executive board

    A corporate executive board, or board of directors, oversees activities and strategic planning and decision making in an organization.

  • critical success factors

    Critical success factors are a limited number of key variables or conditions that have a tremendous impact on how successfully and effectively an organization meets its mission or the strategic goals or objectives of a program or project.

  • cross-functional team

    A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.

  • cultural fit

    Cultural fit is the likelihood that a job candidate will be able to conform and adapt to the core values and collective behaviors that make up an organization.

  • cutting edge

    Cutting edge is an adjective used to describe the newest, most advanced version of a product or service. The phrase cutting edge has a positive connotation and can be contrasted with the phrase bleeding edge, which has a negative connotation. Bleeding edge implies that a product or service is so new that its adoption could be harmful. 

  • D

    data monetization

    Data monetization is the act of creating currency from corporate data.

  • data privacy (information privacy)

    Data privacy, also called information privacy, is the aspect of information technology (IT) that deals with the ability an organization or individual has to determine what data in a computer system can be shared with third parties.

  • data storytelling

    Data storytelling is the process of translating complex data analyses into layman's terms in order to influence a decision or action.

  • demand shaping

    Demand shaping is a supply chain management strategy where a company uses tactics such as price incentives to influence the number of customer requests for a certain product in order to match its planned supply.

  • deputy CIO (deputy chief information officer)

    Deputy CIO is a role within some organizations that generally has responsibility for overseeing day-to-day IT operations. The role is more prevalent in the public sector than in the private sector and often can lead to a CIO position.

  • digital enterprise

    Digital enterprise is an organization that leverages digital technology as a competitive advantage in its internal and external operations.

  • digital labor

    Digital labor is work performed by robotic automation technology.

  • digital leadership

    Digital leaders work in much the same way as a chief financial officer (CFO), a director of human resources or a chief operations officer (COO) works; they need to assure interested parties that the assets for which they are responsible maintain maximum value.

  • digital strategy (digital media strategy)

    A digital strategy is a blueprint for managing customer-facing information technology (IT) initiatives. It requires marketing and IT to work together closely.

  • digital transformation

    Digital transformation (DX) is the adoption of new technologies to improve an organization's processes, products and services. According to a recent survey, digital transformation and the ability to compete against born-digital organizations is the No. 1 concern of C-suite leaders.

  • disruptive innovation

    Disruptive innovation is the introduction of a product or service into an established industry that performs better and, generally, at a lower cost than existing offerings, thereby displacing the market leaders in that particular market space and transforming the industry.

  • dot-com bubble

    The dot-com bubble, also referred to as the Internet bubble, refers to the period between 1995 and 2000 when investors pumped money into Internet-based startups in the hopes that these fledgling companies would soon turn a profit.

  • E

    e-commerce (electronic commerce)

    E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

  • EBITDA ( earnings before interest, taxes, depreciation, and amortization)

    EBITDA stands for 'earnings before interest, taxes, depreciation, and amortization.'

  • emotional intelligence (EI)

    Emotional intelligence (EI) is the area of cognitive ability that facilitates interpersonal behavior. The term was popularized in 1995 by psychologist and behavioral scientist Dr. Daniel Goleman. According to Goleman, emotional intelligence is the largest single predictor of success in the workplace.

  • executive leadership

    Executive leadership is the ability of an organization's management to guide and motivate employees while meeting organizational goals.

  • extended enterprise

    Extended enterprise is the concept that a company does not operate in isolation because its success is dependent upon a network of partner relationships.

  • F

    FMEA (failure mode and effective analysis)

    FMEA (failure mode and effective analysis) is a step-by-step approach for collecting knowledge about possible points of failure in a design, manufacturing process, product or service.

  • Fortune 500

    The Fortune 500 is Fortune Magazine's annual ranking of the United States' 500 largest corporations. The list is important because it provides the general public with a sense for which companies have the ability to influence the economy in the United States and whether or not those companies are healthy.  

  • fractional CIO

    A fractional CIO is a high-level consultant who specializes in aligning information technology (IT) with business goals. Quite simply, a fractional CIO works for a fraction of the time, at a fraction of the cost it would take to hire a full-time executive to fill the post.

  • G

    gap analysis

    A gap analysis assesses the differences between the current and desired performance levels of a company's systems or applications.

  • globalization

    Globalization is the process by which ideas, goods and services spread throughout the world.

  • GRC (governance, risk management and compliance) software

    GRC (governance, risk management and compliance) software allows publicly-held companies to integrate and manage IT operations that are subject to regulation. (Continued...)

  • great recession (Great Recession)

    Great recession is a label used by journalists and  economists to describe a severe, prolonged economic downturn.

  • group think

    Group think (also spelled groupthink) is a phenomenon that occurs when group's need for consensus supersedes the judgment of individual group members.

  • growth potential

    Growth potential is an organization's future ability to generate larger profits, expand its workforce and ramp up its production.

  • H

    hackathon

    A hackathon, also known as a codefest, is a social coding event that brings computer programmers and other interested people together to improve upon or build a new software program.

  • hard skills

    Hard skills are specific abilities, or capabilities, that an individual can possess and demonstrate in a measured way.

  • hurdle rate

    A hurdle rate is the required rate of return above which an investment makes sense and below which it does not.

  • I

    ideation management

    Ideation management refers to creating, gathering, analyzing, disseminating and executing on idea generation within the enterprise.

  • incremental innovation

    Incremental innovation is the introduction of small improvements or upgrades to already existing products, services, processes or methods.

  • infonomics

    Infonomics is a social science that involves studying the production and consumption of information and the transfer of money to produce, sell or obtain it. Simply put, infonomics is the economics of information.

  • innovation culture

    Innovation culture is an environment that organizations cultivate in order to nurture new, creative thinking and its application.

  • innovation manager

    An innovation manager fosters the development of new products, services and processes. Innovation managers are skilled in unleashing individual and collective creativity and in implementing structures that help shepherd an innovation from idea stage to fruition.

  • innovation process management (IPM)

    Innovation process management (IPM) a systematic approach to nurturing the creative capabilities of employees and creating a workplace environment that encourages new ideas for workflows, methodologies, services or products.

  • interim CIO (interim chief information officer)

    An interim CIO is an experienced chief information officer employed by a company on a temporary basis to lead or transform its IT organization.

  • intrapreneur (intrapreneurship)

    Intrapreneurs are employees who use entrepreneurial skills and critical thinking to seek out initiatives that could benefit the organization financially.

  • IT blueprint

    An IT blueprint, like an architectural blueprint, is a planning tool or document an information technology organization establishes in order to guide its priorities, projects, budgets, staffing and other IT strategy-related initiatives.

  • IT budget (information technology budget)

    IT budget encompasses the money spent on information technology systems and services. The IT budget, typically overseen by the CIO, includes compensation for IT professionals and expenses for building and maintaining enterprise-wide systems.

  • IT business transformation

    IT business transformation is a thorough or dramatic change in the business processes and technologies a company employs to reach important business goals.

  • IT centralization (information technology centralization)

    IT centralization (information technology centralization) is the act of concentrating an organization's technology resources under a single entity.

  • IT cost structure

    IT cost structure is the relationship of different types of costs within a larger IT budget.

  • IT director (information technology director)

    An IT director (information technology director) is an employee in charge of technology within an organization. IT director is sometimes used interchangeably with CIO but, in the majority of large enterprise organizations, they are two separate positions. The CIO focuses more on technology strategy while the IT director works directly with the technology tools.

  • IT innovation

    IT (information technology) innovation in an enterprise is about using technology in new ways, where the result is a more efficient organization and an improved alignment between technology initiatives and business goals.

  • IT leadership (information technology leadership)

    IT leadership (information technology leadership) refers to the senior management in an organization responsible for driving business strategy via IT infrastructure and applications.

  • IT management

    IT management is the process of overseeing all matters related to information technology operations and resources within an IT organization.

  • IT organization (information technology organization)

    An IT organization (information technology organization) is the department within an organization charged with establishing, monitoring and maintaining information technology systems and services, and with strategic planning around current and future IT initiatives.

  • IT outsourcing strategy

    An IT outsourcing strategy is a plan derived from assessing which IT functions are better performed by an IT outsourcing service provider than by an organization's internal IT department.

  • IT prioritization

    IT prioritization is the process of initiating IT projects and procedures based on both the immediate and long-term needs of an organization.

  • IT procurement

    IT procurement is the series of activities and procedures necessary to acquire information technology products or services.

  • IT productivity

    IT productivity is a reference to the relationship between an organization's technology investments and its corresponding efficiency gains, or return on investment.

  • IT project management

    Every IT project should begin with two questions: What business problem are we trying to solve? And does everyone agree it's worth the effort to solve it?

  • IT project manager

    An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's technology pursuits and goals.

  • IT service catalog

    An IT service catalog is a list of technology resources and offerings available from the IT service provider within an organization.

  • IT skills gap (information technology skills gap)

    IT skills gap (information technology skills gap) is a term referring to the difference between existing workplace knowledge and the talents required to fulfill an IT organization's needs to align with business objectives.

  • IT strategic plan (information technology strategic plan)

    An IT strategic plan outlines a company's technology-enabled business management processes that it uses to guide operations and prioritize business goals.

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