Business automation and BPM Definitions

  • I

    ISO 20000

    ISO 20000 is a global standard that describes the requirements for an information technology service management (ISM) system. While ISO 20000 was developed to mirror the best practices described within the IT Infrastructure Library (ITIL)...(Continued)

  • IT asset management (ITAM)

    IT asset management (information technology asset management, or ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment.

  • IT elasticity

    IT elasticity is the ability to adapt an IT infrastructure to seamless changes without hindering or jeopardizing stability, performance, security, governance or compliance protocols.

  • IT project management

    Every IT project should begin with two questions: What business problem are we trying to solve? And does everyone agree it's worth the effort to solve it?

  • IT transformation

    IT transformation is a complete overhaul of an organization's information technology (IT) systems.

  • ITAA (Information Technology Association of America)

    The ITAA (Information Technology Association of America) is a trade organization of corporations involved with all aspects of information technology.

  • K

    kludge

    In information technology, a kludge (pronounced KLOOdzh) is an awkward or clumsy (but at least temporarily effective) solution to a programming or hardware design or implementation problem.

  • L

    lean management

    Lean management is an approach to running an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.

  • Learning Path: E-Business

    E-BUSINESS... e-commerce - e-business - B2B - enterprise - entrepreneur - e-tailing - e-procurement - B2G - m-commerce - e-brokerage - clicks and mortar - value chain - first mover - return on investment (ROI) - initial public offering (IPO)- public key infrastructure (PKI) E-PAYMENT... eCash - electronic funds transfer - eCheck - wallet - micropayment - electronic bill presentment and payment(EBPP) - Electronic Signatures in Global and National Commerce Act - authentication, authorization, and accounting (AAA) E-BUSINESS MANAGEMENT... business intelligence (BI) - data warehouse - data mining - Electronic Data Interchange (EDI) - online analytical processing (OLAP) - enterprise resource planning (ERP) - enterprise relationship management (ERM) - enterprise resource management - enterprise risk management - customer relationship management (CRM) ADVERTISING AND SALES...brand and branding - advertising terminology on the Internet - sales automation software - permission marketing - opt-in e-mail - e-mail rage - syndication - Information and Content Exchange (ICE) - digital rights management - personalization - spyware - adware WEB SITE HOSTING... hosting - Web site hosting - virtual hosting - non-virtual hosting - shared hosting - dedicated server - colocation - reseller hosting - e-commerce hosting - BUSINESS-RELATED XML... BizTalk - ebXML - Small Business Extensible Markup Language (SMBXML) - OASIS APPLICATION SERVICE PROVIDERS... application service provider (ASP) - outsourcing - business service provider - management service provider - storage service provider - ASPIC View other topics for self-study by visiting our Guideto the Learning Paths.

  • M

    mbox

    The most common format for storing e-mail messages on a hard drive is the mbox format, in which all the messages for each mailbox are stored as a single, long, text file.

  • Murkogram

    A Murkogram is spam (unsolicited commercial e-mail) that includes a disclaimer to the effect that the message cannot be considered spam because it is in compliance with Bill S.1618 Title III, known as the Inbox Privacy Act. 

  • N

    Nexus of Forces

    The nexus of forces is a concept developed by consultancy Gartner Inc. that describes how the convergence and mutual strengthening of social media, mobility, cloud computing and information patterns are creating new business opportunities.

  • O

    onshore outsourcing (domestic outsourcing)

    Onshore outsourcing (also called domestic outsourcing) is the obtaining of services from someone outside a company but within the same country.

  • Open Buying on the Internet (OBI)

    OBI (Open Buying on the Internet) is a proposed standard for business-to-business purchasing on the Internet, aimed particularly at high-volume, low-cost-per-item transactions.

  • outcome economy

    Outcome economy describes an economy based on the marketing, pricing and selling of the results provided by goods and services rather than their face value.

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