Master and Commander: Do you speak business?

A manager is responsible for the application and performance of knowledge. - Peter F. Drucker

1. What do you call a business strategy for improving communication between a company and its partners?

2. This is a policy-based approach to managing the flow of an information system's data throughout its life cycle: from creation and initial storage to the time when it becomes obsolete and is deleted.
What is it?

3. This is the monitoring and management of the QoS for an entity's key performance indicators.
What is it?

4. What do you call the overseeing of materials, information and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer?

5. In an enterprise, this is the formal management of expenditures.
What is it?

6. This is a structured approach to organizational management that seeks to improve quality through continuous feedback and ongoing refinements.
What is it?

7. What do you call the set of procedures, services and standards for comprehensively managing the infrastructure of a SAN?

8. This is the process of planning, organizing, leading, and controlling the activities of an organization in order to minimize the fluctuations of the economy and other outside variables on an organization's capital and earnings.
What is it?

9. This kind of management involves the detailed recording and updating of information that describes an enterprise's computer systems and networks, including all hardware and software components.
What is it?

10. What kind of software is used to manage the data a company has about its customers in order to develop a better understanding of who the customer is, and how the customer is using its products and services?

This was last updated in June 2007

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