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Internet traffic overload: What does it mean for cloud computing services?

Michael Jackson’s passing and the outpouring of grief and curiosity made its way full force onto the Internet last week, slowing down webmail, news sites and search engines and grinding Twitter to a halt. It made me wonder if customers of cloud computing services are going to start asking what cloud providers have in place to account for such events.

Or maybe providers of cloud computing services have such a deep reserve of resources that it’s a nonissue.

Still, many companies can’t afford to have their Web-based applications slow down for the day, or longer, so just how deep are those reserves, and does the responsibility to ensure acceptable application delivery times rest on cloud providers’ shoulders or those of the ISP?

Or even the customer, when it comes down to it. Should they have signed up for overdraft protection when it comes to bandwidth in the first place?

Sure, spikes like those of last week are not that common, but it is not unthinkable that such occurrences may become more frequent, given that many people are turning to blogs, Twitter and YouTube in place of their local news station or paper to get up-to-the minute information on something like the Iran protests. And then you have to factor in the spamming that follows close behind a big news event.

And I’m not talking just about Gen X and Y flocking to the Internet when something happens, but people like my 66-year-old father, who stopped reading newspapers several years ago and now sustains himself on a steady Internet news diet instead.

What do you think? Is Internet traffic cause for concern when it comes to cloud computing services, or is it a nonissue? Let me know,

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Christina, Internet traffic overload is a valid consideration for anyone with a stake in application service delivery to their users. It does not seem to me that internet traffic congestion has any greater relevance to Cloud Computer vs. internally hosted or vs. hosted at a significant data center facility though. Situations like that are going to affect any users whose web page requests and web pages responses flow through those congestion points. Of course, proactively monitoring your critical customer facing web applications and other assets can provide great visibility into these events. Just my 2-cents. Ken Godskind Chief Strategy Officer
I think it is the responsibility of the the cloud service provider and the ISP. It may work in a similar fashion to the airlines. If you miss your connection they say -' our responsibility is to get you there, not by a particular time' yet the 'particular time' is an unspoken expectation. However they will try and get you on another flight offered by another airline. The internet service providers whether they be connection, software or storage providers need to work together for the good of the customer.