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Why 5G needs to be on CIOs' radar; IT Priorities Survey results

The following is our weekly roundup of SearchCIO and SearchCompliance content.

There’s a lot of hype around 5G, but does it amount to anything? Senior Executive Editor Linda Tucci seeks the answer in this week’s Searchlight column. In it, she details the roadblocks to widespread adoption, the massive potential of the technology and, most importantly, why it matters to CIOs.

The results from TechTarget’s ninth annual IT Priorities Survey are in! In this survey recap, Vice President of Editorial Rich Castagna highlights the key findings, including a focus on infrastructure upgrades and new technologies and a bump in budgets.

The enterprise use cases for artificial intelligence are plentiful, to say the least. So it should come as no surprise that AI can help businesses connect with customers like never before. In this installment of Data Mill, Senior News Writer Nicole Laskowski explores how machine learning empowers hyperpersonal customer service.

It may be time for CIOs to get familiar with product line management, says CEB’s Matt McWha. In this tip, McWha explains the importance of product line management and why CIOs should get on board.

In this video interview, John Viglione, former CTO and current executive vice president at Vertex Inc., shares his take on IT executives making the transition to business-focused roles, including becoming board members.

Which is better for cybersecurity: trained humans or automation? On SearchCompliance, Assistant Editor Mekhala Roy talks ransomware detection and explores why humans may (or may not) be a strong asset in company efforts.

Over on our Total CIO blog, Laskowski recaps a meeting of public and private sector individuals to discuss the challenges and hopes of smart city platforms. Plus, Tucci shares AI research scientist Francesca Rossi’s insights on the topic of AI ethics. Finally, Features Writer Jason Sparapani discusses OpenStack skills.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.