Customer demand for Target’s Lilly Pulitzer clothing line was so high that it overwhelmed the retail giant’s website and mobile app. How could the company have avoided the snafu? Site Editor Fran Sales details the incident and explores the use of a “web-scale IT” approach. Also in Searchlight: Google starts a wireless service and Box opens up to developers.
IT management is not what it used to be. Nowadays, social media marketing, mobile devices, Agile project development and other digital initiatives reign supreme. In this feature, digital leaders from Forbes, CBS and US Bank share how they are adapting their traditional business models to the digital landscape.
Speaking of going digital, Senior News Writer Nicole Laskowski further explores Forbes’ digital media strategy and how the company is forging new partnerships with help from an in-house content management system in the latest Conference Notebook installment.
Over on the TotalCIO blog, Executive Editor Linda Tucci discusses how one fast-food chain is using algorithms to sell people food they didn’t know they wanted. Plus, Laskowski describes how Pfizer built customer trust through an experimental social media strategy.
Catch up on a recent two-part SearchCompliance webcast titled “Pragmatic Cloud Encryption” to learn about the top reasons for encryption and how to choose the right volume storage encryption system. Also on SearchCompliance, check on this week’s IT Compliance Advisor for the latest GRC-related news.
Lastly, join us for our next #CIOChat on April 29 at 3 p.m. EST to discuss machine learning and the enterprise!