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NYT niche apps lead digital experimentation; Google takes on Apple Pay

The New York Times is no stranger to digital initiatives. With their blossoming digital strategy they’ve had recent successes — and failures — on their road to digital glory. Marc Frons, senior vice president and CIO at The New York Times Co., discusses the company’s culture of experimentation, which is exemplified in their niche apps.

Speaking of digital, the digital revolution has not only changed how products and services are created, delivered and serviced, but also raised customer expectations. In this expert tip, learn five BPM principles for delivering products and services to digitized customers.

At this week’s Google I/O conference, Google made it clear that it’s ready to take on the mobile payments market — and competitor Apple Pay — with their announcement of Android Pay, a new payments platform. In the latest Searchlight installment, Site Editor Fran Sales details the announcement and talks with IT experts about the CIO’s role in payments and how both new payment modes and higher customer expectations are altering the CIO role.

One topic that gained a lot of attention at the recent MIT Sloan CIO Symposium was automation. In the latest Data Mill, Senior News Writer Nicole Laskowski reports from the symposium on the dehumanizing effect of automation on the enterprise. Also from the symposium: Experts weigh in on the future of cybersecurity in this TotalCIO blog post.

The traditional Waterfall approach to development can be too rigid, as Charlie Schiappa, CIO/IT director at MassHousing, discovered. That’s why Schiappa sought out a platform-as-a-service tool that enables rapid app development without having to code. Laskowski recently caught up with Schiappa to talk about how this tool has impacted the IT-business dynamic and how he’s experimenting with bimodal IT.

What does the data center of the future look like? It may not be what you think. In this column, SearchCIO columnist Harvey Koeppel offers five tips to prepare for the great data center of the unknown.

Over on SearchCompliance, expert Bryan Barringer discusses the evolution of mobile device management and the security benefits of MDM policy development. Also, expert Jeffrey Ritter explores the compliance implications of Regulation SCI and the importance of IT records.

Finally, on the IT Compliance Advisor blog, Sales runs down the latest GRC-related news, including five major global banks being reprimanded for poor compliance standards and a study that finds unethical behavior and wrongdoing persist in the financial industry.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.