March 2015

March 31, 2015 31 Mar'15
IoT security tips from an IoT startup

The benefits of IoT are just as well known as the risks that come with it. And, as happens with most new tech trends, CIOs are wary of jumping in at first, Tom Pincince, CEO of Digital Lumens, an ... Continue Reading
March 31, 2015 31 Mar'15
Six signs your customer service strategy is broken

Consultant Rick Davidson urges CIOs to take the lead on improving customer service in the digital age -- and spells out the signs of a customer service strategy gone wrong. Continue Reading
March 31, 2015 31 Mar'15
In SMBs, the CFO role in IT decisions grows

CFOs have long played a key role in making IT investments, and in recent years this influence has not only been maintained, but is growing, according to research from Gartner based on a survey of ... Continue Reading

March 30, 2015 30 Mar'15
Lessons learned from FedEx's social networking platform project

What big company doesn’t want a social networking platform that lets employees really connect, communicate and create? Take it from a pro: The benefits are many and, yes, it is hard to do. Continue Reading
March 30, 2015 30 Mar'15
Is Apache Spark the next big thing in big data analytics?

At Spark Summit East, Databricks talked up a storm about its new Spark cloud offering in an effort to distinguish the data processing engine from MapReduce and the Hadoop stack: The Data Mill reports. Continue Reading
March 30, 2015 30 Mar'15
Big data and mobile marriage: No easy hookup

In today's digital economy, providing useful data to employees when they need it has become a formidable challenge for businesses. See how CIOs are marrying big data and mobile to cut through the complexity. Continue Reading
March 30, 2015 30 Mar'15
Integrating digital, physical touchpoints makes for better customer experience

If businesses want a fresh and competitive mobile strategy, they'll need to break mobile out of the bubble it's been living in. "We're in a post-mobile world," said Kelly Manthey, vice president of ... Continue Reading
March 30, 2015 30 Mar'15
Security, stability are keys to making Apache Spark enterprise-ready

Apache Spark, an open source big data processing engine, is trying hard to become the new darling of big data. But is the technology enterprise-ready? The answer to that question is it's getting ... Continue Reading
March 27, 2015 27 Mar'15
Graph analytics' renewed life; get friendly with CFOs to get ahead

Graph analytics is not new, but it's taken on a new life in the enterprise—partly due to better, faster and cheaper technology. Senior News Writer Nicole Laskowski explores the trend and lays out ... Continue Reading
March 27, 2015 27 Mar'15
Google's Wall Street CFO hire underscores value of CIO-CFO alliance

Google is the latest of the tech giants hiring Wall Street hotshots. The CIO lesson? Partner with your CFO if you want to get ahead. Also in Searchlight: Facebook turns Messenger into an ecosystem; Twitter faces a gender bias lawsuit. Continue Reading

March 27, 2015 27 Mar'15
Is your new business poised for success? Take this leadership survey

Too often a new business fails because its founders discover too late they don't share the same vision. This leadership survey will help. Continue Reading
March 26, 2015 26 Mar'15
The digital effect on the BPM lifecycle

Digitization has fundamentally changed how businesses operate, but is the same true for business process management? Here's why the BPM lifecycle remains the same. Continue Reading
March 26, 2015 26 Mar'15
Don't use a BPM system as a cover for bad workflows

The case for business process management tools is compelling, says SearchCIO columnist Niel Nickolaisen -- except when a BPM system is a dodge for the hard work of simplifying workflows. Continue Reading
March 25, 2015 25 Mar'15
Gen Z: Design technology platforms for humans -- of all ages

Tom Koulopoulos, co-author of "The Gen Z Effect" spoke to SearchCIO about how Gen Z-ers think about privacy, data ownership and failure, and what CIOs should do about it. Continue Reading
March 24, 2015 24 Mar'15
Goldman Sachs takes a DIY approach to graph analytics

At Goldman Sachs, a homegrown graph analytics platform has become a tool for compliance and fraud detection. The use case is a good one because risky behavior is also social behavior, according to an expert. Continue Reading
March 24, 2015 24 Mar'15
Speed of innovation and other top CIO challenges

Keeping up with the speed of innovation is only one of many hurdles today's CIOs must clear. In this #CIOChat recap, take a look at the top CIO challenges in today's digital era. Continue Reading
March 23, 2015 23 Mar'15
Forrester: CIOs will architect and operate the Internet of Things

Although the IoT is being defined by the business right now, CIOs will end up running it, Frank Gillett, principal analyst serving CIOs at Forrester Research, wrote in a briefing. It's a pattern ... Continue Reading
March 23, 2015 23 Mar'15
Preparing your wireless network for the 802.11ac standard and beyond

Get advice for assessing whether you should upgrade your wireless network to 802.11ac and for talking to network vendors about whether your core equipment can support it. Continue Reading
March 20, 2015 20 Mar'15
Embedded IT vs. central IT; Facebook's foray into mobile payments

Looking to deal with the issue of shadow IT? Then it's time to rebuild the relationship between embedded IT and central IT. According to ITSM expert George Spalding, the key to solving problems ... Continue Reading
March 20, 2015 20 Mar'15
Tresata, Databricks to tackle money laundering

NEW YORK CITY -- Money laundering is a team sport. "The process of cleaning dirty money involves moving funds through an intricate and interconnected series of accounts," said Katie Levans, ... Continue Reading