Ask the Experts

Ask the Experts

Small-business IT strategy

• What's the difference between SLO vs. SLA?

  Often used interchangeably, the terms SLO and SLA are not the same. Find out the key attributes of each and why each is important for managing service providers.  Continue Reading

• How should CIOs prepare for systems of engagement?

  IDC predicts that by 2016, 65% of organizations' infrastructure investments will target systems of engagement and insight rather than maintaining existing systems of record.  Continue Reading

• Will IaaS offerings look radically different by 2016?

  In this Ask the Expert, IDC analyst Rick Villars explains why 75% of IaaS provider offerings will be redesigned or phased out over the next year.  Continue Reading

• How many companies have cloud architects?

  In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner Inc. talk about how the majority of companies don't have a cloud architect, but should.  Continue Reading

• What specific skills should a successful cloud architect have?

  In this Ask the Expert, analysts Kyle Hilgendorf of Gartner and James Staten of Forrester Research discuss the skills a successful cloud architect should possess. Turns out, the best candidate is a jack of all trades.  Continue Reading

• What is a cloud architect?

  In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner offer their job descriptions for the new role of cloud architect.  Continue Reading