Ask the Experts

Digital business management

Change management is critical to optimizing a digital workforce

In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management. Continue Reading
Managing the automated workplace: Humans vs. chatbots vs. cobots

Who's afraid of the automated workplace? IBM's Gene Chao answers questions on how chatbots, cobots and AI are impacting jobs and why hybrid labor requires new management skills. Continue Reading
How can companies build a strategy for monetizing data?

To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data. Continue Reading
How to use value stream mapping tools, CSI to improve business processes

ITIL expert Gary Case lays out the leading methods for improving business processes. Learn how value stream mapping tools and CSI models can help. Continue Reading
What are the top RPA security risks and how do CIOs prevent them?

RPA security risks often take a back seat to the technology's promise of costs savings and reliability. HfS Research's Saurabh Gupta and KPMG's Martin Sokalski set the record straight. Continue Reading

Will IaaS offerings look radically different by 2016?

In this Ask the Expert, IDC analyst Rick Villars explains why 75% of IaaS provider offerings will be redesigned or phased out over the next year. Continue Reading
How many companies have cloud architects?

In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner Inc. talk about how the majority of companies don't have a cloud architect, but should. Continue Reading
What specific skills should a successful cloud architect have?

In this Ask the Expert, analysts Kyle Hilgendorf of Gartner and James Staten of Forrester Research discuss the skills a successful cloud architect should possess. Turns out, the best candidate is a jack of all trades. Continue Reading
Why is it vital that companies have a cloud architect?

In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner explain why companies need the services of a cloud architect. Continue Reading
What is a cloud architect?

In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner offer their job descriptions for the new role of cloud architect. Continue Reading
The future of e-commerce

Continue Reading